Tl*the contact owns a 2001 mercury sable. While driving 50 MPH, the front end of the vehicle would vibrate. The dealer noticed a fracture on the drivers side rear coil spring during a routine inspection. The vehicle is currently being repaired. There was recall # 04v332000 for the front coil springs. The current and failure mileages were 67,000.
2001 Mercury Sable suspension complaints
Page 5 of 8: complaints 101 to 130 of 204, newest first, as owners wrote them.
Left rear coil spring failure on my 2001 mercury sable with only 48,000 miles. Spring was rubbing on the tire. Little damage to the tread. Not enough to warrant tire replacement. I learned of an the federal safety agency probe of this problem on consumer affairs.com.
Ford motor company recall for front springs on 2001 mercury sables but not rear springs my vehicle has just over 60,000 miles and I had to replace both rear springs due to braking how is the rear springs any less of a danger then the front springs
Heard a loud bang in rear of vehicle while driving. Further inspection revealed a broken driver's side rear spring. I then found out there was a dealer recall on the front springs due to them breaking prematurely, but no recall on the rear spring. I will have to replace rear strut and spring.
Tl*the contact owns a 2001 mercury sable. While driving 20 MPH, the contact heard a loud noise. She noticed that the rear driver side tire was flat because the coil spring punctured the tire. There was a recall for the front coil springs (recall# 04v332000). The contact feels that the rear coil spring should be included in the recall. The current and failure mileages were 130,000.
Front coil sring failed and damaged tire as well. I had this happen to the backof the car anf ford covered it. It happened to the back and ford will not cover it. It cost over $1000.00 to repair. Car is a 2001 mercury sable.
Yet another ford taurus - mercury sable rear spring failure and no corrective action to date by the company or nhts. Your database is full of complaints. The mfg has recognized the failure of the front spring (recall# 04v332000), yet will not offer repair service or corrective action on the rear springs that appear to be the exact same part/design and are exhibiting the same defect. How many people don't even know of the website or the recall? Ford plays off the front spring failures to less than 2% failure, but mechanics performing state safety say they fail more then 25% of this model for the exact problem. If it's a failure for a state safety inspection, then it must be a safety concern, someone needs to take immediate action and add the rear springs to the recall list. I see avg repairs totaling over $500-$600 + cost of a new tire. Some one please review this major concern.
The rear coil springs in my 2001 mercury sable both broke within days of one another. I believe that this may be a similar situation to the recall that was made on the front coil springs related to salt problems.
I had my front coil springs replaced in 01/2007 under the standing recall on 2001 mercury sables. Now I have to replace the rear springs that are obviously defective and no recall has been initiated. How ford/mercury is not required to issue a recall is beyond me. As I drive I notice numerous sables and taurus with rear ends that are sagging due to this obvious defect......and ford does nothing....and the federal safety agency follows suit.
I own a 2001 mercury sable sedan. On april 26 I was driving on the highway at approximately 9 MPH when my rear passenger tire blew out. I was able to keep control of the car with difficulty, and get it to the side of the road. Upon having the car inspected by a mechanic, it was found that the rear passenger side boot had broken and the coil spring had pierced my tire. I had the 2 front boots and springs replaced on january 10, 2006 because the same thing happened to the driver side front coil and boot. I found out at that time that this was a recalled problem. Upon calling the ford dealership on april 27 to notify them, I was informed that this is a "frequent problem with the taurus and sables, but there is no recall for the back coil springs". I then notified the ford motor company and was informed that what the dealer told me was true. This could have been a fatality. The public should be made aware that not just the front coils are an issue. The car is having both rear springs repaired at a cost of approximately $470.00 this does not include the cost of replacing the destroyed tire which will cost an additional $85.00. Thank you.
My wife was driving home from the hair dresser when she heard a noise under our 2001 sable that she never heard before. She then called to tell me the tire was going flat. When I got home from work I tried to put air in the tire and it would not hold any air. I pulled the tire off to take it to get repair and I noticed that the tire had been damaged beyond repair, I had just brought all new tires two weeks prior. After getting the tire replaced I put it back on and went to spin the tire around as I reinstalled the lug nuts and it would not move. I then pulled the tire back off and found that the right rear coil spring had broken and that's what damaged the tire beyond repair. I called ford motor customer assistance because I knew of the front recall but I was told they ford motor company were not doing anything about the rear springs because it wasn't in the recall. I then took pictures of the broken spring as the car was jacked up in my garage because I need to cut the portion of spring that was sticking out so I could put the new tire on so I could drive the car to the repair shop. As it turned out the left rear coil spring was also broken but it was broken at the top on the left hand side. I had the car repair at t.c. Auto service in ann arbor and they have seen more then just mine. To make a long story short I think this is bull that ford/mercury knew they had a problem and would only cover the front springs by putting a spring protector on the front spring to prevent it from damaging the tire when it failed. I have both rear struts and coil spring assembly. I had them changed as assembly not just the coils.
Rear spring broke on 2001 mercury sable-4 dr. Sedan. Car sat in unheated garage for 1 week while on vacation. Temperature in garage approx. 30 degrees. When vehicle used first time after vacation on jan. 3, 2007, while backing out of garage, heard loud noise of something breaking or possibly being run over. Stopped vehicle to check for anything behind or under vehicle. Found nothing. Continued to drive vehicle to work, approx. 25 miles without further incident. Noticed upon return home that evening that vehicle was setting low at rear of vehicle. I did not take to a dealership until april 2, 2007. Used another vehicle for transportation. Wife used this vehicle only as needed until the dealership visit this morning. Was informed of the broken rear spring.
Rear springs breaking on mercury sables and ford taurus. My sable is a 2001. The service manager told me that it happens very often.
Tl*- the contact owns a 2001 mercury sable and while driving on the highway at a speed of 65 MPH the contact heard a rubbing noise coming from the vehicle, but didn't know exactly where it was coming from until he arrived home. The contact stated that he noticed the driver side rear spring was cracked and that the sharp end of the spring went into the tire. The contact took the vehicle into the local mechanic and the mechanic replaced both rear springs. The contact can provide springs if needed. The current and failure mileage were both 83,000.*ak the dealer informed customer that struts needed to be replaced as well and customer wants to reimbursed for out of pocket expense totaling $564.74. Customer states car was fine until rear spring broke. Update 4/25/07
Rear coil spring fracture / passenger side- 2001 mercury sable - resulting in minor additional damage to tire.
I have experienced a rear coil spring failure as described in complaint ea06-002. While backing my car out of my driveway I heard a grinding noise that got louder the faster I went. I stopped and looked under the car and noticed a black ring on the inside of the passenger rear tire. I removed the wheel and noticed that a gouge had been dug into the inside of the tire by a spring that looks to have been welded to the strut. It appears that the weld failed causing the spring to detach. I consider myself lucky because this did not happen while I was driving on the highway. At highway speeds this failure could have caused a crash that could have resulted in injury or even death. Coincidently I recently received a recall notice in the mail stating that this exact failure could happen to the front struts and that I should bring the car to a lincoln/mercury dealer to have them fixed. I was going to schedule an appointment to do so, but this has happened. It seems as though there should be a recall on the rear strut assemblies as well. Ford/lincoln/mercury performed the recall repair on the front coil/strut assemblies. They offered to repair the rear coil/strut assemblies for approximately $850.00. (both rear coil/strut assemblies, rear alignment, and a tire) they stated that both rear coil/strut assemblies should be replaced because they expect that the drivers rear will fail soon also. Most disturbing is that ford/lincoln/mercury said that they would be replacing the failed coil/strut assemblies with the same parts. Parts that will fail in this manner in the future! There needs to be a recall on the rear coil/strut assemblies in addition to the front. They have the same design defect and someone will eventually die in a crash caused by the coil piercing a tire at driving speed. I have not repaired my car yet, but I plan to have it repaired soon. I would welcome an inspection.
Tl* - the contact owns a 2001 mercury sable sedan . The contact received safety recall notice, #number 04v332000. The contacts safety repair was being performed. However ,the special service support center has denied repair to associated damaged caused by the fractured coil spring. There was damage to the front tires. The driver side tire has a groove and the front passenger side tire has a puncture. The contact would like to have the tires replaced under the safety recall.
Tl* - the contact owns a 2001 mercury sable. The rear coil springs cracked on the vehicle the contact stated the tires were leaking air, and the rear driver and passenger tires were resealed. While repairing the tire the mechanic noticed the rear coil springs were cracked. The contact also stated that the lights on the dashboard will not turn on until 20 minutes after the vehicle has been started. He was unable to view the speed on the speedometer and other gauges. *ak updated 02/27/07.
2001 mercury sable - right rear spring broke.
2001 mercury sable ls right rear spring broke while operating the vehicle. A piece of the spring protruded and gouged the inside sidewall of the right rear tire down to the tires metal core. The car was being operated at highway speeds in heavy traffic immediately following the incident. Tire fail is imminent. Had this occurred while the vehicle was being operated loss of control and a collision would be very likely.
Rear left coil spring reported broken by my ford dealer on my 2001 mercury sable. Spring will be replaced.
2001 sable (purchased new 10/20/2001) had four new goodyear tires installed on 3/24/2006 at 25,998 miles. After several weeks of listening to my son, the driver of the car, complain that the rear was very low to the ground, I took it into the goodyear dealer on 9/4/2006 with 29,255 miles. They discovered the cause was fractured rear coil springs on both the driver and passenger sides of the vehicle. The knife sharp fractured ends of the broken springs were extending down below the spring seats and resting up against the tires making slight contact with the inside walls of both rear tires. The service mechanic advised that it was unsafe to drive the vehicle. Being labor day and with no mercury dealerships open, I had them replace the fractured springs with monroe quick struts at a total cost of $740.92. Since the service tech advised me that this was a common occurrence on the taurus and sable models, I decided I should check for recalls. I see that there is an investigation underway on these rear springs and felt compelled to voice my complaint after reading ford's unacceptable response to the federal safety agency initial inquiry. I saved the original springs/struts which show multiple fractures in each spring in case someone wanted to check the metallurgical properties of the steel. Both of these springs have failed within 5 months of each other. These should be recalled before someone is seriously injured. I consider myself fortunate to discover these defective springs before they punctured the side walls of the tires.
Dt*: the contact stated the rear coil springs fractured. An independent mechanic determined the rear coil springs fractured during a routine tire check to have the tires rotated. There were no problems with the vehicle prior to the tire rotation. Updated 09/21/06.
I was starting to drive home after visiting a friend, and I heard a very strange noise coming from under the car. I had my friend listen and he determined I should go home and call right away to my car dealer/repair shop.
Dt*: the contact stated while driving at 55 MPH., on a clear dry day, the rear driver side tire blew out. When the tire was changed, the interior side wall was observed to be worn away and had been punctured by a fractured coil. The vehicle was driven to the dealer service for repairs. The manufacturer was also alert.
Dt*: the contact stated while driving at 45 MPH, a loud indescribable noise was heard from the rear passenger side of the vehicle. Upon investigation, the source of the noise was undetectable. The noise continued when travel resumed. An independent service mechanic inspected the vehicle and discovered the rear passenger side coil was fractured and shredded the inside sidewall of the tire. The tire and both rear coils were replaced. Updated 10/25/06.
Driver side rear coil spring broke and grooved tire. Strut,tire, spring and alignment are required for repair.
Dt*: the contact stated there was a rumbling noise coming from the rear suspension at various speeds. Upon inspection the dealership determined the rear springs fractured causing both rear tires to tear. Updated 6/23/2006 -
2001 sable rear coil spring corroded and broke. The broken spring punctured the tire causing a blowout. Our dealer informed us that both springs needed to be replaced. Additionally we were informed that there was a recall on the front springs o4s17. However the recall is not to replace the springs, they will be installing special shields on the front springs so that if a spring does fail it will not cause the tire to blow out. This to me is unacceptable! How can you allow the ford to produce and sell faulty and unsafe automobiles without demanding that they fix the problem and not apply a band-aid?
Broken rear coil springs on my 2001 mercury sable, one spring ripped my left rear tire. Both springs replaced along with the tire.
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