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2001 Mercury Sable suspension complaints

Page 4 of 8: complaints 71 to 100 of 204, newest first, as owners wrote them.

See the summary of 2001 Mercury Sable suspension problems: which part fails, at what mileage and related recalls.

Filed Mar 19, 2008 · Suspension · 43,000 miles · PA

Tl*the contact owns a 2001 mercury sable. The contact found a piece of coil spring on the floor of his garage. He took his vehicle to the dealer for inspection and was informed that both rear springs failed. The edge of the passenger side spring was touching the tire. Both coil springs were replaced because the recalls were for the front coil springs, not the rear. The contact believes that the rear springs should be recalled as well. The recall number was unknown. The failure and current mileages were 43,000. Updated 4/7/08 *cn updated 04/07/08

Filed Mar 14, 2008 · Suspension · 74,000 miles · MT

Rear coil spring broke in multiple locations causing severe tire rub. If not caught immediately tire would have been punctured.

Filed Mar 12, 2008 · Suspension · 85,600 miles · OH

I have a 2001 mercury sable and while driving down the road today the rear coil broke and went through the inside of my tire.

Filed Mar 11, 2008 · Brakes, Suspension · 77,000 miles · WI

I went in to the local dealer to have a coolant leak checked and was told that my rear springs, struts and brakes were all bad, the springs were broken and were hazardous to drive with. Total cost of these repairs is well over $1,500. I asked about the recall on the springs and was told it was only for the front of the vehicle. The recall should include the rear also because the same springs were used in the rear as in the front. I should not have to pay to have all these things repaired because of faulty springs. I was also told the other items, struts and brakes were likely cause from the bad springs. Ford needs to be accountable, many other people have had this problem.

Filed Mar 5, 2008 · Suspension · 28,000 miles · IL

Tl*the contact owns a 2001 mercury sable. While driving 30 MPH, the contact heard a loud noise. He pulled into a gas station, heard a loud pop, and noticed that the rear driver side tire was losing air. While replacing the tire with the spare, the contact noticed loose wires. The vehicle was towed to the dealer and they confirmed that the rear driver side coil spring failed and punctured the tire. The contact was urged to file a complaint with the manufacturer because the failure could become a recall. The transmission type was unknown. The current and failure mileages were 28,000.

Filed Feb 24, 2008 · Suspension · 70,000 miles · IL

Have a 2001 mercury sable ls premium with about 70,000 miles today after backing from the garage, I found a broken piece of coil spring about 6 inches long, laying of garage floor. One end showed a new break, the other end showed a ragged, rusted break showing the spring had also broken at least once before this date. This broken spring was laying towards the rear of the car about where the rear suspension is. I see there is a recall for front springs breaking but none for rear springs, although I have found numerous complaints about the rear springs breaking too, because of salt damage. Mycarstats.com shows at least 127 complaints on 2001 sable rear spring breakage, that also cause instant tire deflation. I have been a ford customer since 1955 and I think they are wrong to not cover this faulty rear spring problem as they do with the faulty front springs- I can't help that salt is used on roads, and it is their responsibility to make something as heavy and (should be) as strong as a spring should be, in a reliable manner. This just might end my relationship with ford products although they have always been reliable for me in the past-jd myers.

Filed Feb 13, 2008 · Suspension · 68,000 miles · PA

My 2001 mercury sable rear coil spring broke as my wife was backing out of the garage and a piece of the coil spring fell to the floor. If she were out on the highway, she could have lost control of the vehicle. The dealer said mercury will replace the front coil springs free of charge, since they admitted to a problem with the quality of the springs. But the rear coil springs, even though this is a common problem on this model, they will not stand behind. This car only has 68,000 miles on it. I have owned many cars and put well over 100,000 miles on them and never have had a coil spring break. Ford and mercury know they have a problem and will not help the consumer. How many traffic accidents and deaths does it take for action to be taken? What can you do for the owners of these vehicles?

Filed Feb 3, 2008 · Suspension · 62,661 miles · IL

Rear of my 2001 mercury sable had been sagging for some time, to the point I was afraid that the top of the wheel well would hit the top of the tire, (on several occasions the rear end did bottom out on slightly steep inclines). I finally took it to a mechanic, who said that both rear springs had failed (broke), and from the rust accumulated on the brake areas, it had been broken for sometime. I called the local ford dealer in quincy who said that this wasn't an issue. I had another mechanic, (my brother due to the high cost), replace the rear springs and shocks. I know that there has been a recall on the front springs (road salt corrosion), but I would be curious to find out how many other sables/taurus's have had the same problem.

Filed Feb 1, 2008 · Suspension · MA

The rear coil springs in my 2001 mercury sable have failed. This is a wide spread problem with these cars and well known. It is not a question if your sable/taurus springs will fail but when they will fail. You should head out of were ever it is and get ford to do something about this.

Filed Jan 30, 2008 · Suspension · 72,370 miles · NY

Had to replace right rear coil spring, which broke and was scraping the tire, which was a very hazardous condition. The front coil springs were replaced in a ford recall about 3 years ago, the left rear coil spring also broke in 2005 and I had to have it repaired privately as there was and still is no recall for the rear springs. (filed a dot complaint at that time also -- 3/9/05).

Filed Jan 19, 2008 · Suspension · IL

My front spring on mercury sable 2001 gs just broke. It tore my front tire and now the car is not in driving condition. I put the spare tire and it tore it apart as well.

Filed Jan 16, 2008 · Suspension · 86,000 miles · MI

Tl*the contact owns a 2001 mercury sable. The contact took the vehicle to have maintenance work performed, and learned that the rear springs on both sides of the vehicle failed. The cost to replace the struts and springs would be approximately $600. The current and failure mileages were 86,000. Updated 02-14-08.

Filed Dec 14, 2007 · Suspension · 90,000 miles · MI

Passenger side; rear spring and strut of 2001 mercury sable failed causing an abrupt stop and minor loss of control. Vehicle was taken to repair shop where both rear springs and struts had to be replaced. Passenger side rear strut was bent. Repair cost over $700. Was told front springs under recall but not rear.

Filed Dec 12, 2007 · Suspension · 58,000 miles · PA

Tl*the contact owns a 2001 mercury sable. The rear springs continue to fail. The failure has occurred twice and punctured the tires on both occasions. The contact paid $237 for both repairs. The dealer and manufacturer have not offered any assistance. Ford motor company took a complaint on his behalf (claim number 1529113467). He stated that there was a recall (the federal safety agency campaign id number 04v332000) for the front springs, but not for the rear coil springs. The failure mileage was 58,000 and current mileage was 75,000. Updated 01/02/08 *bf updated

Filed Dec 11, 2007 · Suspension · 98,000 miles · OH

Left rear spring broke while sitting in parking lot. When driven next the rear tire was shredded! Vehicle had to be towed.

Filed Dec 5, 2007 · Suspension · 80,000 miles · PA

I sent car in for inspection. I got a phone call from the shop and was told both rear strut assembly and springs were broke. I understand there have many complaints about this problem. Why is nothing being done and where am I going to come up with $650.00 to get the repair done.

Filed Sep 7, 2007 · Suspension · 56,640 miles · MA

On sep 6, 2007, my 2001 mercury sable at 56,640 miles was determined to have broken rear springs. My local ford dealer replaced rear springs, struts, sway bar links, and upper strut mounts. This seems similar to problems that you have previously investigated.

Filed Aug 25, 2007 · Suspension · 62,417 miles · PA

Broken rear spring, causing tire damage. (front springs replaced by ford 2 months ago free under replacement program, dealer tells me that the ford replacement program does not apply to rear springs).

Filed Aug 22, 2007 · Suspension · IL

2001 ford sable gs with broken rear coil springs customer states that this is a design defect**nar**cc the consumer stated while getting a routine oil change it was discovered both rear springs were broken and the springs and struts had to be replaced. The consumer stated he would like an investigation to be done and reimbursed for out of pocket expenses for the defect.

Filed Aug 9, 2007 · Suspension · 72,000 miles · OH

Have a 2001 sable that the left rear coil spring busted. Cost is over $900 to replace. Saw on many forms that other sable owners are having same issue. Mercury replaced front coils, but not back......why not?

Filed Jul 18, 2007 · Suspension · 96,000 miles · MN

Got in my '01 sable and heard a loud bang. Couldn't find the problem so drove home. Some days later I had the brakes repaired and the mechanic found a broken coil spring, driver's side rear. I haven't figured out why ford put shields on the front and not the back. Actually, I can't figure out why ford doesn't replace these at n/c. I hate paying for other's mistakes like we're beta testers. I also had to replace both rear springs on my aerostar after they broke. You'd think the ford engineers learned... Unfortunately, I also own an '01 taurus.

Filed Jul 13, 2007 · Suspension · 85,000 miles · IL

Tl*the contact owns a 2001 mercury sable. The contact noticed that the vehicle was lower to the ground on the driver side than on the passenger side. Prior to purchasing the vehicle and during the vehicle inspection, the dealer stated that the rear coil spring on the driver side needed to be replaced. The coil spring was replaced. The front coil springs were a part of recall # 04v332000 (suspension:front:springs:coil springs). The contact was advised that since the front coil springs have after market parts, he would be required to pay $250 for the repair. The current mileage is 86,000 and failure mileage was 85,000.

Filed Jul 6, 2007 · Suspension, Tires · 40,000 miles · MA

Tl*the contact owns a 2001 mercury sable. While driving 55 MPH, the passenger side rear coil spring snapped. By the time the contact was able to pull over, the tire was shredded. He replaced the spring assembly at the time of failure. He later noticed that the driver side rear spring had failed in the same place as the passenger side spring. Ford motor company stated that there is a recall for just the front springs, not the rear. The current mileage is 45,000 and failure mileage was 40,000. The consumer stated the problem was due to corrosion from salt. The consumer stated does not know why the salt corrosion affected the front spring but not the rear spring. Updated 07/31/07

Filed Jun 27, 2007 · Suspension · NJ

2001 mercury sable taken in for tire rotation and balance. When the rear tires were removed, mechanic noticed that both coil springs were broken at base. He said I was lucky in that the breaks were to the center of the car and not towards the tire side, which would have blown the tire. The left rear tire would not balance, it wobbled, resulting in purchasing a new tire. Cost to repair, $550.00. I am no metallurgist, but looking at the breaks I'd say that it looks like poor heat treatment of the metal coil that caused the breaks. Searching the internet revealed numerous complaints regarding 2001 taurus for same coil breaking problem (same body as sable). Why is there no recall by ford to rectify this problem?. Because in this country there has to be serious injury or death before any one reacts. How pathetic is that!.

Filed Jun 27, 2007 · Suspension · 52,000 miles · MI

Tl*the contact owns a 2001 mercury sable. The contact stated that the driver side rear coil spring failed and caused damage to the vehicle. The failure occurred while driving 25 MPH. The ford dealer stated that there was a defect with the coil spring. The manufacturer stated that there was a recall regarding the front coil springs, but not the rear coil springs. The current and failure mileages were 52,000. Updated 02-01-08

Filed Jun 26, 2007 · Suspension · 85,456 miles · PA

We own a 2001 mercury sable which was recalled previously due to problems with the front springs breaking on certain vehicles. Guards were placed on the front springs to avoid tire punctures.*ak in may 2007 my wife travelled about 200 miles with passengers. Upon returning, one of the front springs fell apart in our yard. After the dealer inspected the vehicle, both front springs were broken, along with one of the rear springs. She was driving on highways with three broken springs! The rear springs seem similar in design to the front, if not identical. They have never been subject to a recall and the bill for replacement of both the rear springs was $632.30. The dealer refused to help. After speaking to the service manager at the dealer, she suggested pursuing this, claiming they have repaired lots of rear springs on these vehicles. She seemed to imply they have been a problem as well as the front units, although they have never been recalled and therefore not covered by ford. Travelling 65 MPH on three broken springs is an accident waiting to happen. Ford should be recalling these vehicles before someone gets killed.

Filed Jun 26, 2007 · Suspension · 50,264 miles · NH

Turning left had extremely loud noise due to fractured right front and left rear coil springs, replaced 4 coil assemblies.

Filed Jun 24, 2007 · Suspension · 95,630 miles · IL

I work nights in kankakee,I had just got off of work and was heading home on route 45/52 south 3 miles from kankakee at 60 MPH when I heard a noise coming from under the car about 15 seconds later the left tire blew,I pulled over to change the tire,when I removed the wheel I noticed the tire (side facing coil spring)looked as though it had been cut open like the top of a tin can,I then noticed the coil spring was broken and had a sharp edge protruding toward where the inner side wall would be,I mean this tire was cut all the way in a perfect circle aproximately 2 inches from the wheel edge,while changing the tire I was almost hit by a car that was passing another car.

Filed Jun 11, 2007 · Suspension · 92,500 miles · KY

Tl*the contact owns 2001 mercury sable. While driving 25 MPH he heard a noise in the right rear. He looked in the right side mirror and he could see part of the coil spring falling off the vehicle. The contact retrieved the coil spring. The dealer noticed there was missing pieces on the passenger side rear coil springs. There is a recall for the front coil springs (recall #04v332000). The failure mileage was 92,500 and the current mileage was 93,000.

Filed Jun 2, 2007 · Suspension · 102,000 miles · PA

Right rear coil spring broke - puncture tire while driving.

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