Hi I am writing to file a complaint about the 2001 mercury sable I currently own. The coil spring on my vehicle broke causing my tire to wear out. When I took it to be fixed the mechanic who fixed it said my tire could have blown out at anytime. It could have caused an accident. I read in my local paper that other people have had this problem and ford is looking into recalling this car. I strongly recommend it be recalled for the safety of others. It also was a very expensive to have replaced it cost me over $400. For the repair and new tire. Please look into this matter. Thank you. Cindy barr.
2001 Mercury Sable suspension complaints
Page 7 of 8: complaints 161 to 190 of 204, newest first, as owners wrote them.
I have a 2001 mercury sable and I got a flat tire when the left rear coil spring broke and cut into the inside wall of my tire. In fact, I got two flats because the tire repair company did not see the problem the first time. The mercury dealer repaired the spring at my expense and I also paid for a new tire at the tire repair store.
I have had my rear tire damaged because of my rear coil spring breaking on my 2001 mercury sable.
2001 mercury sable left rear coil spring had broke and cut the tire.*mr
Dt: the consumer stated that the two rear springs broke while driving. The vehicle was a 2001 mercury sable. The consumer received a recall on the front springs, but not on the rear springs. While driving the consumer heard a grinding noise and took the car to a goodyear dealer to have brakes checked. The mechanic found that the springs were broken. The consumer had no idea when the springs broke. The car was not driven that much. The consumer talked to the dealership, and they said that the car was not under warranty and it was the consumer's tough luck. Ford said the same thing about the warranty. Ford was not willing to help the consumer with the expenses for the repairs. The repair work was done with no help from ford. *ak
Dt: the consumer states his 2001 mercury sable rear coil spring broke on the driver's side. When the spring broke it punctured a hold in the tire and caused it to go flat. The vehicle had a recall for the front springs and it will be fixed tomorrow. The federal safety agency campaign #04v332000, he received this notice a couple of days ago and he called ford and was told the rear coil springs was not covered. This happened on june 3, 2005. The springs had to be replaced.
Dt: while driving the vehicle was not responding correctly. The driver noticed something was wrong. The driver heard a hissing, sound, and noticed that there was a leak in the right rear tire, although tire was not flat, the mechanic determined that the coil spring broke and slashed the tire. The mechanic suggested that a new coil spring and tire would be needed and to come back next monday. The repair was done by a personal mechanic. The consumer called ford, but they stated that there was only a recall on the front coil spring and won't do anything to help about the rear coil spring problem. *ak *sc
Dt: contact ownes a 2001 mercury sable. Both back coil springs on the busted. One went through a tire. Dealer said both back springs had to be replaced. Ford will not stand behind the fact that these were weak springs.
Recall campaign 04v332000 concerning front coil spring failure. Consumer made several attempts to get the dealer to honor this manufacturer recall since mid december 2004, every time consumer called the dealer, he informed the consumer that no parts were available. *ak evoq returned, insufficent address. * tt
My daughter was driving the car ( mercury sable ls ) on saturday night when she experienced a high speed ( 55 MPH ) right rear tire blow out. The inside wheel well of the tire was peeled off. These are brand new michlen p225-60r16 tires with approx. 10,000 miles of usage. Someone helped her change the tire. After I purchased a new tire and went to change the spare tire I saw that the right rear spring had come off the shoulder of the strut. This vehicle is on recall for the front springs which could cause a front tire blow out but ford motor company said that they were not aware of any problems with the rear springs. The car goes in the shop on thursday 6-30-2005 for the front spring recall and I'm going to let them look at the failure on the right rear spring. If I don't get satisfaction from them I will repalce the spring and strut at a cost for materials of approx. $300.00..
Dt: consumer stated: heard a loud bang, there was a rubbing sound. Took vehicle to a tire store, left rear springs broke. It went through the side of the tire. *ak two struts also had to be replaced.
Separation of rear coil part of rear suspension system strut assembly. This vehilce had a recall for the sheild to prevent this situation on the front suspension. Now I have the rear give way. Vehicle only has 16,000 miles on it as well.
Dt: while in florida, heard a rubbing noise on driver's side rear. Took to goodyear and found that the rear coil spring was broken and it was sticking in the sidewall of tire. Took to a dealer to see if VIN# was in recall and have them fix the rear spring. There is a recall on the front springs, but not the rear springs. Problem was fixed at owner's expense. Manufacturer will not help with expenses. Work was done in florida by maroone lincoln mercury, 3626 northlake blvd, lake park, florida 33403. 561‑622‑0700.
No specific event lead to failure. Rear spring broke causing spring to rub inside side wall of tire. Dealer is replacing both rear springs. Part would be at dealer: t.e. Clarke ford hudson ohio
While driving on the highway heard a loud bang at the rear of the car. No obvious cause. Continued to drive a few minutes, then heard a flapping noise indicating a flat tire. Pulled over and replaced flat, left rear tire with a spare. Drove to automobile service center, where it was discovered that the left/rear coil spring broke, puncturing the tire. Put on new tire. Broken coil spring has not yet been repaired.
Driving at 70mph heard a loud bang, but no obvious cause. Continued driving. A few minutes later, heard a flapping noise indicating a flat tire. Pulled over to the side of the road and replaced flat left rear tire with a spare. Drove to nearby auto service center. Mechanic discovered that the left rear coil spring had broken and punctured the tire. As of yet, broken left rear coil spring has not been replaced, and is still attached.
Problems getting recall repair complete on 2001 mercury sable.*mr when the consumer arrived at the dealership for his appointment, he was told no vehicles would be fixed in the state of montana.
2001 mercury sable's ball joints needed to be replaced.*mr
While having recall repairs done for the front coil spring dealer informed the consumer that the rear coil spring broke, and was cutting a grove in the rear left tire. *ak
While driving at approximately 15 MPH driver heard a rubbing sound, and shortly after, the tire blew out. Owner had the vehicle inspected at a tire shop when it was discovered that the rear coil spring broke and punctured the tire on the right rear.
The rear coil spring, not the front per the recall, cracked and nearly ruptured the tire. We heard a rubbing sound and stopped the car. I have since changed the springs.
The consumer went into the dealer to have the front coil spring repaired on a recall and it was discovered the rear coil spring was broken. The consumer made contact with the manufacturer and contact will be made on the repair.
While driving at 35 MPH consumer lost control of the vehicle , and veered into the other lane. Consumer pulled over, and driver's rear tire shredded. Consumer called aaa, and the vehicle was towed to the dealer, where it was discovered the rear coil spring fractured, causing the tire to flatten.*ak *er
After getting into the vehicle consumer heard a loud noise. Consumer got out of vehicle and made an inspection. Nothing could be found. Consumer got back into the vehicle shift it into reverse, and vehicle made a loud scrapping noise. Vehicle was taken to a repair shop, and mechanic determined that the right rear spring fractured and punched the tire.
Mercury sable 2001, faulty suspension rear springs. *bf the springs also punctured the tire.
While driving approximately 35 MPH left rear tire ruptured. Pulled to side of road, and the tire was changed. That tire was replaced several times. Mechanic informed consumer that part of the coil spring was sticking out, and that caused the tire to rupture.
Rear coil spring fractured while driving causing the right rear tire to blow out......didn't realize the cause until it happened again and was inspected further.
The federal safety agency campaign 04v332000; ford issued a front coil springs recall. This vehicle was included in the recall, but the dealer did not have the parts available in order to repair.
Consumer received a recall letter for the front coil springs, and to date the manufacturer had not made contact to advise the consumer that the parts were in as the letter stated.
My 2001 sable ls had the rear driver side tire blow out this morning. I took it to the tire shop and it turns out that the rear coil spring broke and punctured the tire. I took the car to stu evan linc merc in garden city, mi and I was told that only the front coil springs are covered by the recall, not the rear coil springs. It's the same part, just at a different location on the vehicle - and it had the same exact failure as that described in the recall for the front coil springs. Seems that the rear springs should also be covered by the recall. Dealer will replace the rear coil spring and perform the recall on the front - I still don't understand how they could recall just the front and not the rear.
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