Tl* the contact owns a 2002 mercury sable. The contact was driving 15 MPH when the front coil spring fractured and punctured the front tire. The vehicle was repaired by an automotive shop. In addition, the rear springs were also fractured and all four struts and springs were replaced as well as the sway bar. The contact called the manufacturer who offered no assistance. The current and failure mileage was approximately 140,000. Updated 06/24/11 *bf updated 06/30/11.
2002 Mercury Sable suspension complaints
Page 3 of 9: complaints 41 to 70 of 239, newest first, as owners wrote them.
Tl* the contact owns a 2002 mercury sable. The contact was driving approximately 50 MPH when the vehicle exhibited a loud, abnormal noise from underneath. The vehicle was towed to an independent mechanic where the mechanic stated that the coil springs were fractured on the front and rear driver and passenger sides due to corrosion. The vehicle was repaired and the manufacturer was contacted who advised that there was not a recall for the failure. The dealer stated there were similar failures reported but there was only a recall for the prior year, make and model. The approximate failure mileage was 134,320.
Tl*the contact owns 2002 mercury sable. The contact was traveling 30 MPH when the front right coil spring broke on the vehicle. The failure occurred one year after the front left coil spring broke and punctured the left drivers side tire. The contact took the vehicle to the dealer who confirmed that the coil spring was broken. The failure mileage was 75,300 and the current mileage was 75,450.
While backing out of a parking space, a front spring violently broke damaging the strut also. God only knows what would have happened if this was at highway speeds.
Backing out of my driveway I heard a loud clunk and the car wouldn't move. Discovered my left front tire was flat. Upon further examination, the spring coil had broken and popped the tire. Getting the tire replaced the mechanic told me that the back spring was broken also.
Front coil spring broke and blew through front driver's side tire had to have car towed. Had to replace broken front coil springs, struts and upper mounts and lower ball joints and the tire and a wheel alignment. Thankfully this happened when the car was parked. It was very scarey.
Tl* the contact owns a 2002 mercury sable. The contact stated while entering a residential driveway driving 5 MPH, the front driver side tire blew. The contact called the manufacturer regarding the coil spring and was advised there was no active recall for the failure and the contact would be responsible for any repairs. The failure mileage was 77,000. Updated 05/04/11 *bf the consumer stated the srping failed, breaking the sway bar end link and tore a hole in the sidewall of the tire. Updated 05.09.11
Tl* the contact owns a 2002 mercury sable. The contact stated that the front passenger side coil spring fractured and punctured the tire, ruining the brake hose and stabilizer link. The vehicle was towed to a local repair shop where it was repaired. The contact called the manufacturer who offered no assistance. The current mileage was 95,832 and the failure mileage was 95,554.
Driving 15mph the front driver's side suspension coil (surrounding the strut) broke, it ripped the inside of the tire and severed the brake line. The car was unable to be driven or pushed because part of the coil was caught up inside the tire.
Tl*the contact owns a 2002 mercury sable. The contact was driving in reverse out of the driveway at approximately 2 MPH when he heard a loud popping noise coming from the front end of the vehicle. The contact inspected the vehicle and observed that the front driver side tire was completely flattened. The defective tire was replaced with a spare tire. The vehicle was taken to a tire center where they confirmed that the front driver side coil spring fractured which caused the tire to puncture. The defective tire was replaced. The vehicle was in the process of being repaired by an independent mechanic for the coil spring failure. There was a recall for the 1999-2001 model year vehicles under the federal safety agency campaign id number 04v332000 (suspension: front: springs: coil springs). The contact will notify the manufacturer regarding the failure. The failure mileage was approximately 65,000.
While attempting to back out of my garage, the coil spring on the front driver side strut broke and shot into my front tire, puncturing and immediately flattening my tire. The spring was embedded in the tire so far that they were unable to remove the tire to put on the spare. The car had to be forced in reverse far enough back to be able to hook it onto the tow truck which shredded the front tire. Had to have front springs, struts, ABS speed sensor, alignment and new tire put on the vehicle. Very lucky that this incident happened in my garage and not out on the roadway.
Around 7 months ago july,2010 my wife was attempting to back up her 2002 mercury sable and the passenger side front spring broke an went trough the side wall of the tire. Today jan. 2011. I was attempting to back that same car an the driver side spring broke and ruined the tire an busted another part on the steering link. When is something going to be done about this.
Tl* the contact owns a 2002 mercury sable. The contact stated that the vehicle was parked when there was a loud boom. The contact discovered that the coil spring was fractured and punctured a hole in the tire similar to the failure described in the federal safety agency campaign id number: 04v332000 ( suspension: front: springs: coil springs). Both the dealer and manufacturer were notified of the failure who then informed the contact that his vehicle was not included in the recall and that could not offer any additional assistance. The repair shop repaired all four coil springs and struts including preventative maintenance at the contacts expense. The current and failure mileage was approximately 66,000. Updated 2/28/11 *cn updated 05/26/11
Tl - the contact owns 2002 mercury sable. The contact stated that while leaving a parking space the spring coil broke and punctured the tire. The vehicle was towed into a local shop and its being repaired. The failure and current mileage is 62,000. Pm
Tl*the contact owns a 2002 mercury sable gs . While driving approximately 35 MPH, there was a loud noise from under the vehicle and it pulled to the left. Also there was a burning rubber odor. The contact was able to drive the vehicle home. After inspecting the vehicle, the contact noticed that the front coil spring on the driver side was broken. The contact stated there was an open investigation for that failure (the federal safety agency action number: ea08018). The manufacturer was contacted and stated they could not provide assistance and the contact would have to repair the vehicle at his own expense and save receipts if in the future there was recall. The vehicle was repaired. The approximate failure mileage was 112,409. Updated 03/29/11 *bf the consumer stated the struts, bearing plates and left lower ball joints had to be replaced. Updated 08/22/11
Tl* the contact owns a 2002 mercury sable. The contact was driving approximately 15 MPH attempting a turn when suddenly there was a loud noise coming from outside of the vehicle. The contact pulled over to the side of the road and noticed that the rear of the vehicle slightly collapsed in a tiled position towards the passenger side. The vehicle was driven at an extremely low speed rate to the nearest dealer for diagnosis. The rear passenger side coil spring fractured, and was replaced. Most recently, the contact stated that the front driver side coil spring completely fractured and caused the tire to explode. The vehicle was in the process of being repaired by an independent mechanic. The failure mileage was approximately 50,000. Updated 3/14/11 *cn updated 12/14/11
I am writing the federal safety agency in order to warn of a dangerous, potentially fatal, hazardous condition on a mercury automobile. To the best of my knowledge this condition has been addressed by a previous recall notice on earlier year models of the mercury sable but not on the year model that I own. I own a 2002 mercury sable. In february of 2010 I had a flat tire on my driver's rear side when pulling out of a parking lot. When I removed the tire I found that a spring had broken and punctured the side of the tire and had cut the tire in a circular motion causing a rapid expulsion of air. On january 1 of 2011 the driver's side front tire flattened while pulling out of a parking lot. The same thing had happened again. The spring had broken and punctured the side of the tire. After the second occurrence I searched the internet for information to see if others have had similar experiences and found the federal safety agency campaign id number 04v332000. Campaign id number 04v332000 exactly describes the conditions that I have on my vehicle. However, my vehicle is a 2002 mercury sable and the recall covers 1999-2001 and does not address the rear springs. Were these to occur at highway speeds this may have caused serious injuries or fatalities. This condition has the potential to cause loss of control to the vehicle and needs to be addressed by ford motor company immediately in order to warn the public of this dangerous condition. Expansion of the recall should include the later year models and the rear springs of all vehicles that utilize these springs and engineering design. I purchased this vehicle used at a ford/mercury dealership and have never received a notice, recall or otherwise, concerning this condition.
2002 mercury sable-left front coil spring failed and destroyed the radial tire at that location. Car has approximately 80,000 miles has been carefully maintained. Ford motor co. Says it is not covered under any recall. Car is at the shop for repairs which include replacing both coil springs and replacing damaged tire. Any other damage from this event is yet to be determined. This event took place december 27, 2010 @ approx. 01:00 p.m.
Front coil spring of my 2002 mercury sable broke and punctured a hole in the tire. Had to replace coil spring, strut, and sway bar links.
2002 sable. Left front coil spring broke and punctured the tire when backing out of the garage. I had the local ford garage replace both front springs and install the protective guard kit (used on the re-called vehicles) to prevent tire puncture if it happens again. This car was not re-called and ford did not cover the cost; $400 not including the tire.
The front driver side coil springs broke while I was backing from parking stall. It ripped a large hole in my brand new tire. When I inspected it, there was rust inside the fracture. I have not taken it to a dealer yet for repairs.
Tl*the contact owns a 2002 mercury sable. The vehicle was taken to an independent mechanic for a routine maintenance and the technician noticed that the rear coil spring broke. The contact was in the process of taking the vehicle back to the independent mechanic to replace the defective coil spring. The failure mileage was approximately 20,400. Updated 01/04/11*lj updated 01/10/11
2002 mercury sable gs - 103,000 miles, never been in a collision, always maintained by the book. On april 2, 2010 at 8:00 am, I was pulling forward out of my parking spot when a loud thud and a grinding noise stopped me from going any further. This was a total surprise as nothing about the previous day's driving hinted at an suspension/steering problem. After checking behind both front wheels, I found that the left front coil spring had snapped and a plastic piece had been broken by the impact. No tire damage occurred. I was just pulling out of a parking spot so speed was less than 10 MPH by the time the noise forced me to stop. Had this happened at speed I would surely have lost control of the car. The sable was taken away on a flatbed truck and cost about $1300.00 to repair using new parts. Something needs to be done, I did research on this and it only affects 2002-2003 sable/taurus, irrespective of mileage. I believe this is complaint number 356 for this specific manufacturer's flaw.
Tl*the contact owns a 2002 mercury sable. The contact stated that the coil spring on the drivers front side failed and pierced the tire while driving 2 MPH. A spare tire was put on the vehicle and it was driven to a parking lot. He contacted ford motor company and they stated that there was a recall for this failure for 2001 model year but not 2002. The vehicle was not repaired. The failure mileage was 105,000.
Tl*the contact owns 2002 mercury sable. The contact stated that he had a broken coil spring. While driving 55 MPH there was a popping noise where he saw metal falling off of the vehicle which ripped the tire on the driver side. The vehicle was towed to the dealer where they informed him the coils springs need to be replaced. There are no recalls for his year make or model vehicle. The manufacturer was contacted and informed him that there were no recalls on his vehicle and the repairs were at his own expense. The failure mileage was 140,000.
Tl*the contact owns 2002 mercury sable. The mechanic stated that the front coils springs were broken on the customers vehicle. The rear springs were replaced on the vehicle previously and the front springs also needed to be replaced. When the contact spoke with the dealer he was told that even though these were the same parts used on the 2001 ford taurus that were under recall; there was no recall for this model year. There is an open investigation on the suspension for the front coil springs under action number ea08018. The failure mileage was 95000 and the current mileage was 100547.
Tl* the contact owns a 2002 mercury sable. The contact stated while reversing from a residential driveway, there was an abnormal noise coming from the vehicle. The contact discovered that the left front tire was flat and the vehicle was towed to a local repair facility. The mechanic advised her that the front driver side coil spring had failed and punctured the tire. The mechanic replaced both front coil springs and the front driver side tire at the contact's expense. The manufacturer would not provide any assistance. The failure and current mileages were approximately 107,000.
Tl*the contact owns a 2002 mercury sable. While driving 2 MPH in reverse the contact suddenly heard a loud popping noise coming from the front end of the vehicle,. After examining the vehicle, the contact noticed that the drivers side coil spring had punctured the drivers side front tire. The failure was not diagnosed and there were no prior warnings. The current and failure mileages were 70000.
2002 mercury sable with 60,000 miles and always garaged. Rear spring broke on smooth city street puncturing and shredding tire causing violent jerk and sliding of rear of vehicle. I understand front springs are covered under recall 04v332000 but ford claims they don't have to do anything about the rear. If it is established that springs are defective why does front versus rear make any difference?
6/16/10 front springs; coil springs broke causing damage and lose to a 5 month old tire. I am in the process of replacing front coil spring and purchasing a new tire as this just happened yesterday. Very dangerous to drive car when this happens but I had to investigate the problem. Were I driving when this occurred, it could have been a very dangerous situation.
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