Tl*the contact owns a 2002 mercury sable. While pulling out of the driveway at an unknown speed, the contact heard a rumbling sound coming from his vehicle. When he made it to the highway, the vehicle suddenly dropped to the ground. The contact was driving 20 MPH at the time of failure. He was able to get the vehicle off the road and have it towed to bill wilson's auto body shop. The vehicle is currently at the shop being repaired at the cost of $570. The repairs consists of a new strut, spring, and alignment. The failure and current mileages were 73,000. Update 05/13/08 *bf updated
2002 Mercury Sable suspension complaints
Page 7 of 9: complaints 161 to 190 of 239, newest first, as owners wrote them.
Tl*the contact owns a 2002 mercury sable. While driving approximately 60 MPH, a tire blew out. The failure was attributed to the suspension:front:springs:coil springs. The dealer confirmed the failure and is currently repairing the vehicle. The failure mileage was 81,650 and current mileage was 81,660.
2002 mercury sable recall for front coil springs. Consumer states that the front coil spring snapped and shredded the front tire. Consumer would like reimbursement. Recall was for 1999 to 2001.
On march 15th, 2008 we proceeded to enter our vehicle a 2002 mercury sable, upon putting the vehicle in reverse, the front driver side suspension coil busted our tire. Luckily no one was hurt. I called the dealership after finding this website of the same complaints. After a few wrong numbers I got a hold of the recall department and so far there aren't any recalls on this issue. I would like to see something done about this, because if we were en route somewhere when this happened, there very well could have caused an accident.
Tl*the contact owns a 2002 mercury sable. In an attempt to back out of the garage, the front driver side coil spring failed and punctured the tire. The current mileage was 90,680 and failure mileage was 90,600.
Tl*the contact owns a 2002 mercury sable. The vehicle shook and veered off the road. The vehicle was towed to a local mechanic and they stated that the front coil spring failed and damaged the tire. The current and failure mileages were 45,100. Updated 03-18-08
While backing my 2002 mercury sable out of my driveway the front passenger side coil spring snapped puncturing the tire. The car has been inspected by a ford dealer and I am supposed to call ford customer service tomorrow to try to resolve this. The driver side spring snapped under the same circumstances almost exactly two years ago, feb. 23, 2006. The car had 44,000 miles when the first one broke, and now has only 52,000 miles. I will have the old parts available. I wish I had known about this complaint site when the first one broke. I would have pushed ford to cover it. I am pursuing the second one.
Front drivers side spring snapped causing puncture and immediate bursting of tire. This happened when I got into the car, but had not yet pulled out of the garage (I am not that heavy). If this had happened while driving, it would have definitely caused an accident, as the tire popped like a balloon. The tow-truck driver and ford service people informed me this is a common problem for this make/model. If so, a recall should be issued. It is very unsafe and I am worried about the spring on the front passenger side.
Tl*the contact owns a 2002 mercury sable. In an attempt to drive the vehicle, the front driver's side coil spring failed and punctured the tire. The vehicle was towed to the dealer for repair. The speed was unknown. The current and failure mileages were 93,000.
Front left coil spring failure on 2002 mercury sable sedan. Occurred in my driveway, so thankfully no human or property damage other than the car. The failed spring also cut through and destroyed the tire. I will be making another complaint for a 1998 taurus sedan - with identical circumstances. How lucky for me to have one on each side of a recall range.
My 2002 mercury sable suffered a tire blowout caused by the front coil spring breaking and penetrating the drivers side tire. I called ford motor company to report this incident. There was no recall issued for the model year 2002 but there were recalls issued for later model sables for the same problem. The representative from ford told me that they thought the issue was resolved for the 2002 model year and thus there were no recalls for it. When I expressed my concern ,they only offered me to pay a partial amount for the repair. I felt that this was totally unsatisfactory and told the ford rep. That not only should the total repair be paid but that another recall should be issued since the design change did not fix the problem. Luckily the incident occurred while the car was in my driveway. The night before we were on the maine turnpike traveling at 65 miles per hour. Had the spring broke at that point we could have been seriously injured. I told the ford rep. That I was going to file a complaint with the local news media consumer hotline. He told me that I had that right but that he was going to revoke the amount of assistance ford was willing to pay for the repair. I said fine. A life is worth more than the cost of the repair. *tr updated 3/20/08
Tl*the contact owns a 2002 mercury sable. While driving approximately 10 MPH, the contact heard a rubbing sound from the driver side rear tire. He noticed smoke and immediately pulled off the road. The rear of the vehicle was extremely low. The vehicle was towed to the dealer and they stated that the rear coil springs failed, causing the driver side tire to fail. The dealer replaced the driver side rear tire and the rear coil springs. The contact filed a formal complaint with the manufacturer. The failure mileage was 58,000 and current mileage was 65,000. Updated 02-14-08
The front spring on my car broke and nearly punctured the tire. I was just pulling out of a parking space after leaving work, and it made a loud bang, thankfully I wasn't going 30mph or more. It may have caused a crash.
Mercury sable 2002 with 35,000 miles. While in the parking lot I opened the vehicle, and stepped in. All of a sudden I heard a loud metallic noise, stepped out and inspected the vehicle, nothing was noticed. I started the vehicle and tried to move it in reverse, immediately the front conductor side tire blew up. Further inspection revealed a broken suspension coil in the front conductor side.
Tl*the contact owns a 2002 mercury sable. While driving 1-5 MPH, the left front coil spring broke and punctured the left front tire. The mechanic stated that the vehicle needed a wheel alignment, a new tire and a new coil spring. As of january 3, 2008, the mechanic had not repaired the vehicle. The current and failure mileages were 85,000. The purchase date was unavailable. Updated 01/29/08 *bf the consumer stated the repairs were completed on 01/03/08. 01/29/08
Went out to my car and noticed a flat front, left tire. Tried to replace tire but noticed that the coil spring popped and went into my tire! Had to have it towed to repair shop where I needed new springs, tire, and sway bar which cost me $1,200. I am very upset about no recall on 2002 models and will attempt to get reimbursed by ford.
Tl*the contact owns a 2002 mercury sable. While driving 2 MPH, the front suspension spring cracked and as a result, it punctured the right front tire. The contact stated that the suspension spring was replaced last year. The failure mileage was 93,000 and the current mileage was 100,000.
The front coil spring on my 2002 mercury sable broke, puncturing and shredding the tire while driving. Had the vehicle been on the freeway I am certain anyone in it would have been killed. I have learned that this is a common problem and ford has agreed to fix model years 1999-2001.
Almost immediately after starting the car today and pulling out into the road, I heard a loud scraping or rubbing sound coming from the right hand passenger side. After examining all four tires for deflation, it was determined by removing the right side rear tire that the spring by that tire had fractured. The fractured end of the spring was gouging a deep trench all the way around the edge of the tire. The spring will need to be replaced and most likely the tire as well. The car has not yet been repaired as of this writing.
2002 sable driver side front coil spring broke while driving at low speed. The broken spring then punctured left front tire.
The day after a snow storm I backed up my 2002 mercury sable and the right front spring broke and punctured the adjacent tire. During repair of the vehicle a rear spring was found to also be broken. I needed to have four new springs and two new tires.
Front coil spring shattered.
Pulling out of driveway, heard snap, followed by a rush of air and drop of vehicle. Inspected tire and which was resting on the rim, attempted to change tire and discovered that spring was protruding thought back of tire and I could not remove. Consequences scare me had I been traveling at any rate of speed I would not be here today. Repair shop informed me that they see this frequently with the mercury sable cars. New tire, coil spring and labor concluded a bill of $331.68. Lincoln mercury dealership would not do anything but advise to contact ford, ford car was no longer under warranty and they had no complaints for this years model. However 2001 and prior they had recalls for this very problem and provided the sables with a protective spring shield. Driving this car and others who drive this car are dealing with a major safety hazard that has a history with this manufacture.
2002 sable rear coil spring failure. Coil spring broke and punctured tire. Ford recall for front coil spring failures but not rear coil spring failures.
I own a 2002 mercury sable gs. I returned to my car in a parking lot to find it had a flat tire. After attempting to inflate the tire with no luck, I started to jack the car up to put the spare on. In this process, I realized that the tire was blown out from the coil spring breaking and puncturing the tire. This was the front driver's side tire and I am very lucky to have not been driving at the time of the incident. I had the car towed and started doing some research because I had never seen anything like this before. I found several recalls for mercury sable's and ford taurus', but none that matched the year of my vehicle. I called ford motor company and a ford dealer and they both confirmed that there was no recall on my car. I ask ford motor company to indicate that I wanted my conversion documented as an official complaint, but I didn't feel like there was anything that would result from this. I had to replace the two front strut assemblies, get two new tires and also new sway bar links that were damaged in the process. I also decided to replace the rear springs (not the shocks) because I could not drive the car again knowing that this could happen. The research I did reported problems with front and rear springs. The grand total for all the repairs needed because of this failure was $1500. I still say I am lucky I was not driving at the time.
Tl*the contact owns a 2002 mercury sable. While driving 2 MPH, the passenger side front tire blew out. The vehicle was towed to the dealer and they determined the cause to be a failed coil spring. The federal safety agency recall number 04v332000 (suspension:front:springs:coil springs), for the 2001 mercury sable, was referenced. The current and failure mileages were 51,255.
Car not handling properly. Brakes squealing. Very poor gas mileage. Car riding lower in back. Sounded/felt like I was riding on a flat, tire pressure was down, but not badly (3 lbs). Took to mechanic for tuneup. Advised rear tire bad with flat spots. Purchased tires to be installed. When mechanic pulled tire/wheel to install, noticed rear spring was broken. Pulled tire/wheel from other side. It too, was broken. One break was new, the other older as ends were rusted over. There are rub marks and wear on the rubber covering over both springs as well as the coating coming off. I have the broken springs and have taken photos that show brakes and discoloration. Two (2) new tires, two (2) rear springs and alignment cost $614.68. I frequently have my grandchildren with me. Either one or both of them could have been severely injured has the pieces come through the seats.
Front drivers side spring broke off from it's mounting. This condition was detected by a service tech before any other damage was done. It was recommended that the front passenger side spring be replaced at the same time, as well as both front struts, since the car had over 75,000 miles on it at the time. I called the dealer to see if there was a recall on the vehicle. They said that there was not any recalls at this time on this vehicle. I had all of the recommended work done at a cost of over $900.
Tl*the contact owns a 2002 mercury sable. While the tires were being rotated, the contact was informed that the rear springs had failed and punctured the rear tires. The mechanic stated that this should not have occurred on a vehicle of this year, make, and model. There was a recall for the front springs on the 1999 and 2001 models. The dealer stated that nothing could be done since the VIN was not related to the recalls. The contact sent an email to ford motors and was informed that she would hear from them in three days. The rear tires were replaced. The contact has the invoice for the tires. The rear springs have not been replaced. The powertrain was unknown. The current and failure mileages were 83,000. Updated 02-01-08. *kb updated 02/01/08
Replacement of both rear coil springs because of failure. I have been having the ford dealer watch for this since both front coil springs failed when going 60 miles MPH. Read complaint 0155857. *ak it appears that both the front as well as the rear coil springs are defective on 2002 mecury sables! So owners beware!! Ford customer care: they don't !! Is there any wonder why fords car sales are down !
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