Broken left front spring causing tire puncture both front springs replaced. Part not available
2002 Mercury Sable suspension complaints
Page 8 of 9: complaints 191 to 220 of 239, newest first, as owners wrote them.
2002 mercury sable - front suspension coil spring fracture: suspension:front - the broken spring punctured the adjacent tire. My wife drove the car home, the day before(no problems). I got in the car the next morning and went to back out of the driveway - car moved less then a foot when the tire blew. Has not been fixed yet. I have photos of tire and end of the spring (you can see the area of corrosion that worked into the spring). There was no rubbing of broken coil on the tire. 1999-2001 were recalled by ford.
2002 mercury sable front coil spring failure causing spring to puncture tire. Ford refuses to cover under recall stating recalls are VIN and year specific. This failure was exactly the way the recall describes potential problem but ford states my car was not included in recall even though part failed.
Front drivers side spring broke on 2002 mercury sable while driving 15 MPH on a flat paved road in dry conditions.
My 2002 mercury sable sedan was parked. The car was started and put in to reverse. The left front coil spring broke and punctured the tire. Aaa was called. They told me that the vehicle was not drivable because of the broken coil spring. I had it towed to a ford dealership. They repaired both front coil springs, as recommended. This vehicle has had recalls in 1999, 2000, 2001 for front coil spring failures due to insufficient corrosion protection of the springs. I called ford motor company for resolution of this matter. The customer service rep said that there were no recalls on the 2002 model. He denied knowledge of and previous model year recalls for this type of failure. Ford will not refund me for my repair costs. Ford's manufacturer's campaign number for this problem is 04s17. This failure could have resulted in a serious accident. I have another 2002 sable and I am very concerned for the safety of this vehicle. Ford will not stand behind their defective product.
I have a 2002 mercury sable with 17000 . I own it since 20000. I noticed that it was a little low in the back. So I thought well it has some miles so the springs and struts were wore out. I bought new ford struts and coils for the rear. I dropped the car off at the shop on 4-17-7. Then I get a call at 7:00 pm saying that both off the coils are broke. So I went to pick the car up, and he said that he had never seen this in 43 years of working on cars. So the mechanic put the springs in a box so I could save them in case of a recall.
Tl*- the contact owns a 2002 mercury sable. He noticed the front driver's side tire was flat due to a puncture by the coil spring. The dealer had not inspected the vehicle to determine the reason for the failure. Recall # 04v332000 concerned the coil spring, but the 2002 models were not included. The contact felt that this vehicle should be included as part of the recall. The vehicle currently had 69,000 miles.
Left front &left rear coil spring broke. Dealer replaced, gave me a hard time about replacing the tire that was destroyed. I think the other 2 springs should be replaced , and shields put on all 4 wheels in case it happens again.
My husband was driving my 2002 mercury sable at a low rate of speed in our neighborhood when the front coil spring brioke. I was advised by ford that I need to replace the strut and tire. I have about 67,000 miles on my vehicle. I was also informed by ford that this part is not covered under my warranty, and my mechanic found that there are no recalls. My mechanic advised me that he is seeing more and more of this problem. I do not believe that this should have broken because of the serious safety issue. I normally drive on the highway and believe that if I had been driving too or from work, I would have been injured.
Front and rear coil springs broke on 2002 mercury sable. Both breaks occured within 10 days of the other. Both caused blowout of tires. I have replaced the front tire and coil spring. I will have to replace the rear coil spring and tire next week.
My 2002 mercury sable, which has 104000 miles, had a second broken rear spring in less than a year. The first one,at 92000 miles, was not covered by a recall and comprised replacing the rear strut as well, both at my expense, $382. I don't believe a spring should break under normal driving conditions. It looks as if I may have to go the same way this time, as I haven't see a recall on rear springs for this vehicle. Or is there?
Tl*the contact owns a 2002 mercury sable. At 5 MPH the contact heard a loud noise near the front of the vehicle. The contact noticed the front passenger tire was detached from the rim. Majka auto service informed the contact that the front passenger side coil spring snapped in half. The mechanic replaced the failed coil spring in addition to the front driver side coil spring. The manufacturer stated that the vehicle was not included in recall # 04v332000. However the contact stated otherwise. The current and failure mileage were 11600.
Tl*- while backing out of the driveway at 5 MPH in the 2002 mercury sable the front passenger side tire went flat when the coil spring snapped , causing the sharp end of the spring to puncture the inside wall of the front tire. Failure mileage was at 74,236 miles.
My 2002 mercury sable had a coil spring break while it was parked in my garage. There were no injuries, however it blew out the tire and if we would have been going down the road somebody could have been hurt or killed. I have gotten no satisfaction from my local dealer or ford.
Rear springs on a 2002 sable have broken. Nothing is being done by the companies despite numerous complaints.
I own a 2002 mercury sable. When my son backed the car out of my driveway, the drivers side front coil spring sheared completely, punctured the tire, ripping it apart around the perimeter of the rim. After putting on the spare, I drove to my dealer, thurby motors in uniontown, pa. Since the spare was smaller than the tire profile it did sit high enough for the sharp end of the coil spring to puncture it. I was informed, by ford customer service, that ford had a recall out for model years only up to 2001. Even though this was clearly a defective coil spring ford insisted that they were not obligated to pay since it was not part of the 2001 recall. This car was manufactured in august of 2001 but sold as a 2002 model. Ford offered to pay for 75% of the cost of new coil springs "out of the goodness of their heart and respect for thurby and customers like myself" this is absolutely outrageous. Had that car been on a highway a fatality would surely have occurred. I have photographs of the sheared coil spring, the part of the spring separated, and of the tire. I resent the fact that a huge corrosion can simply dictate to me what they will do when it is so patently obvious that their product is at fault. I deal with specification submittal for quality as a construction manager. I know that mill certificates have to be issued for steel products if they are requested. At the very least ford should pay for all of my damages. If not the government, who else can a consumer turn to when they are obviously being abused by corporate policy?
Rear coil spring broke. A piece of the coil actually fell off of the vehicle. I was able to retrieve piece of coil off of the road. It broke at the top of the spring. No further damage occurred.
Tl* - the contact ownsw a 2002 mercury sable. The contact stated that as she parked the vehicle she smelled burning rubber, and noticed that the driver side was lower than it should be. The contact had a mechanic look at the vehicle ,and found that the front coil spring had failed and punctured the tire. The contact had the vehicle towed to the dealer to be fixed.*ak updated 02/22/07.
After accumulating 56,118 miles on my 2002 mercury sable, the left front coil spring fractured, punctured the tire and damaged the sway bar link. A ford dealer replaced both front springs and the link. A firestone dealer replaced the tire. I do not have the old parts.
On my 2002 mercury sable gs the suspension coil spring on the passenger rear of the vehicle broke while driving on a smooth highway. Was told by dealer that it is not covered. Luckily, the tire was not punctured... I noticed that you are investigating it so I wanted to report it.
2002 sable front spring broke and punctured a hole in the tire, in the driveway. The front of the car hit the ground with a loud noise. Ford charged me $795.92 to fix it.
A front spring broke and slashed my driver's side front tire. Fortunately, the car was parked at the time. I have the slashed tire, the springs, and repair receipts.
Dt*: the contact stated the front left coil spring fractured and pierced the front left tire on 1/5/2006. The coil spring was replaced at the sales/service dealer. On 12/6/2006, the vehicle was taken to a national chain to replace the tires and the two rear coil springs were found to be fractured. The vehicle was returned to the sales/service dealer for replacement of both rear coil springs. The manufacturer was notified.
Broken rear spring. Broken in two places. Discovered during routine servicing.
Rear springs on my mercury 2002 sable purchased in december 2001 needed replacement and I have discovered there was a recall on the issue on 2001 sables.
Dt*: the contact stated while reversing and slightly turning the wheel, the rear coil spring detached and punctured the front driver side tire. The vehicle was taken to a service dealer, where it was determined that a fractured coil spring caused the spring to rub against the tire. The dealer replaced all 4 coil springs and 2 tires as a result of the fractured coil spring. The manufacturer was notified. Updated 09/13/06.
2002 mercury sable left rear coil spring broke. *kb the spring appeared to have been corroded.
The kost tire store told me that my right rear spring appeared to have been broken for some time, and the left rear spring had a crack in it, on my '02 sable with 50k miles they informed me the car was a danger to drive, and that it needed new struts and springs. I returned it to the dealer immediately, and was told there was no known problem with springs on that year sable. The dealer replaced both springs for $350, not covered under the ford extended warranty, and informed me that there was no need to replace the struts. I picked up the car on july 6, and realized there was a further problem because of the loud rumbling going over bumps, and a loud bang when hitting a bump at highway speed. It went back to the dealer july 7, and they determined the struts needed replacing. By then, the car had bounced on the rear tire so much that it had two bulges and also had to be replaced.
I own a 2002 mercury sable with 58,000 miles on it. The right rear spring broke while the car was parked. The end of the spring was now rubbing the sidewall of the tire which made a loud noise so I didn't drive it. The repair shop estimates $400 for repair. There is a recall on other ford springs, including 2001 sable, but not this car. I think they have a larger problem.
Right front spring failed without warning causing tire and strut damage while backing up. Car towed to nearest repair shop both front springs and struts were replaced. Tire was replaced under warranty. Garage repair man noted that this was a common problem.
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