Tl* the contact owns a 2002 mercury sable. While driving approximately 4-5 MPH out of a driveway, the contact observed an unusual noise coming from the vehicle. On a separate occasion, the noise was observed again. The contact removed the rear drivers side wheel and discovered the coil spring was fractured. The vehicle was not repaired. The failure and current mileages were 39,750.
2002 Mercury Sable suspension complaints
Page 4 of 9: complaints 71 to 100 of 239, newest first, as owners wrote them.
Both rear suspension coil springs on my 2002 mercury sable broke at the same time. They have been replaced. Why isn't this a recall since it seems to be a common problem with both the sable and ford taurus?
The left front spring on my 2002 mercury sable broke on june 12, 2010. The car was in a parking lot at the time of the spring failure. The motor was running, but the transmission was in park. The broken spring punctured the tire. There is approximately 74,000 miles on the car.
Back springs both broke on 2002 sable..had to get fixed to pass inspection......in jan 2009 front spring broke and punctured my left front tire..I understand ford had recalls or safety issues w/springs for 1999,2000,2001 & 2003 but not my 2002..I have tried w/ford to no avail for resolution with this issue to no avail....I have read many complaints on internet for same exact problem I have had w/2002 vehicles..how did ford skip the 2002 models?
Tl* the contact owns a 2002 mercury sable. The contact stated that while driving at approximate speeds of 70 MPH, the front drivers side coil spring failed. The vehicle was carefully driven to the contacts place of residence and the coil spring punctured and caused the front driver's side tire. Both front coil springs and the driver's side sway bar were replaced by the dealer at the contacts expense. The contact stated there were hundreds of complaints online pertaining to the failure for his year, make and model vehicle. The manufacturer was contacted and the contact was awaiting a decision from the manufacturer if he would be reimbursed for the repairs. The failure and current mileages were approximately 97,000.
Tl*the contact owns a 2002 mercury sable. The left and right rear coil springs failed in march 2010 while the contact was driving. On may 23, 2010, while reversing out of the driveway, the left front coil spring broke. The contact called the manufacturer who advised her to take the vehicle to an authorized dealership. The contact planned to take the vehicle to a repair shop for repairs at the time of the complaint. The failure mileage was approximately 98,000. The current mileage was approximately 102,000.
Broken front driver's side coil spring.
Tl* the contact owns a 2002 mercury sable. The contact stated the rear drivers side tire was worn prematurely and was causing the rear of the vehicle to veer abnormally. The vehicle was taken to a local tire specialist who advised that the rear drivers side coil spring had failed causing the tire to wear. The vehicle was not repaired. The failure mileage was approximately 130,000 and the current mileage was 134,000.
My father went to move our 2002 mercury sable, which is currently in storage. After climbing in the driver's side he heard a loud "bang"; when he checked the drivers front tire was flat. He jacked up the car to remove the wheel for repair, and found that the spring had broken, cutting the tire. When I spoke to him he mentioned having the same issue with his 2001 sable, which was covered under a recall. It appears ford has not fixed this problem, and wants to sweep it under the rug. I'm just thankful it happened while sitting in a garage, and not when my wife or children were in it. We just stuck a lot of money into a head gasket repair on the engine (a problem I'd heard of others having with this engine), but hadn't heard how many times this had turned up with taurus/ sables. This is almost as bad as the toyota's; how many of these are on the road with springs that could break at any time? Ford needs to take action to correct this, now.
2002 mercury sable ls premium, 64,000 miles. The springs broke in the front wheel assembly. Caused tire rip and cost $1,100 in repairs.
Started up my 2002 mercury sable with 140,000 miles on it in the driveway. Put the car into reverse. Heard an awful noise. Got out the car the left front driver's tire was flat. Took tire of and found that the driver's side front coil snapped of and gouged the tire. Luck this was in the driveway and not on the open road. Noticed on line that there are many complaints about this, but that ford only has a recall for years 1999 to 2001. This doesn't seem right.
I have a 2002 mercury sable that broke a front coil spring and noticed that 2001 mercury sables were recalled for the same problem the federal safety agency campaign id # 04v332000 action #pe04044 should this recall be updated to include year model 2002?
I drive a 2002 mercury sable that was purchased a few months ago. We are a family of three that doesn't drive often or like a nascar driver. But last week while reversing, my tires blew. We were going to put the spare on when we noticed that the strut/spring that punctured and blown the tire. We are so thankful that we were not on the interstate when this happened because we could've been killed. Not only that, but we are spending hundreds of dollars on this issued that should be recalled! I have done some research on this car and noticed that this is a common problem for many owners of the mercury sable anad ford taurus. It is not right for a company to think that they can get away with this. Our family was hit head on, on the interstate a year ago adn could've died!! We are still disabled and will be for the rest of our lives. The last thing I want in my life is to have another close call to death! This needs to be addressed! I now have to purchase 2 brand new tires, even though I just got new ones! Need new strut/spring combos on each side, otherwise they wear differently and could have more issues later and new ball joints on each side. Not only that but I have to get these tires balanced and rotated at another fee. Didn't have a car for over a week, and missed school. Fix this issue! Do some research yourself and you will see we have a big problem on our hands!!! Why should I have to pay and suffer for thier mistake? Can you answer these questions for me?
Tl* the contact owns a 2002 mercury sable. He heard an unusual noise coming from the vehicle while driving approximately 25 MPH, and upon further inspection, he noticed that the front driver's side tire was flat. In an attempt to change the defective tire, he heard the same noise a second time. He then noticed that the front driver's side coil spring had fractured and punctured the tire through the sidewall. The vehicle was towed to the dealer where the manufacturer was contacted. The manufacturer stated that there were no recalls on the vehicle. The approximate failure mileage was 74000 and the current mileage was 74000.
In february 2010 while leaving our home heading towards highway I noticed the car handling unusual. Pulled off to the side and had a front left flat tire. Had the tire changed it was totally shredded on the inside and was not able to move the car. After inspecting the tire there was a piece of broken coil spring inside the tire. My car now sits in the driveway because of the cost ford wants to repair the problem and if I have it repaired "I can pursue a refund if a recall is made". This has caused now the need to also have to purchase new tires.
Hi I am writing about my 17-year-old son's car. It is a 2002 mercury sable. He had a blow-out 4 nights ago which prompted him to call aaa to change it at 11:30 p.m. The next day we went to get a new tire for the front passenger side, they put a new tire on it, we paid them and proceeded to back out of the driveway and the tire went flat. The mechanic then took the tire off and told us we had a broken coil spring that was puncturing the tires. We then took the car to the garage to have this spring replaced for $150 and upon driving the car into the shop the other side broke and punctured the left tire. So now my bill is up to $300 already and he hasn't even checked the rear coils yet. It is very frustrating to me to see that they had recalls for the 2001 sable and obviously they haven't fixed the problem. This was a very terrifying thing for me to drive to stay with my son while waiting for aaa and to see this tire that was split in half. My son was only minutes from getting onto the highway where this could have been a horrific accident. I have read lots of complaints on the internet about the 2002 having problems so my question is why hasn't anything been done yet. I sure hope it doesn't have to come to someone getting hurt or even worse before this problem is fixed.
Tl*the contact owns a 2002 mercury sable. While exiting a parking space, there was a loud banging noise. The consumers daughter discovered the front driver's side tire was punctured . The vehicle was towed to the dealer where they found the suspension coil spring snapped and punctured the front driver's side tire. There was currently an open investigation for the described failure (see the federal safety agency action number ea08018: component :suspension:front:springs:coil springs) however there were no recalls. Updated 04/13/10. *lj updated 10/12/10
A front coil spring broke and punctured my front tire on my 2002 mercury sable. It happened when I was pulling out of a parking spot. I had it towed to a dealership for repairs.
Suspension spring braking.
While backing out of a driveway the front right coil spring fractured and tore a 1foot long hole on the inside wall of the tire. The car was towed to a repair facility, where beside the front right coil spring and tire replacement, I had both front strut assemblies replaced on each side. I have the spring and tire. Evidence of corrosion on spring, mileage 101000. I contacted ford and they told me there was no recall and they couldn't do anything about it. I subsequently found out that the 2001s were recalled for the same problem, and the solution was to install a spring shield. Ford did not tell me anything about it. I am appalled that the problem was recognized in 01 and was not rectified by 02, and that I was not told anything about a preventable spring shield on the 01s. Why should I have to pay for something or worry about a potentially life threatening situation, for which ford appears to be fully aware of.
My 2002 mercury sable has broken all four coil springs, both sets in multiple fractures in each spring. Although they admit this is frequent (the local dealer service garage said that they had seen hundreds of 02s with this problem, I believe that the 450 or so shown on this site on this site is very far off) the front pair broke around the 50,000 mark, it took about five visits to the dealer to get even limited credit toward replacement. The failure was progressive, sag was only noticed when it got extreme. Interestingly they did break in pairs. Tire damage occurred when one edge of the spring protruded into the tire. They refused to allow me to keep the spring/strut combo(the struts were leaking from the added abuse and travel) the spring looked to have broken through inclusions in the steel, from my auto industry connections, I found these had been sourced in china, and were hold-overs from the 2001 model. At about the 80,000 mile mark, the rear springs were obviously failed, again multiple crack points, one tire was gouged out by the protruding spring. Dealer service again indicated that no help was being issued, despite again in their words hundreds of complaints I still have both the damaged tire and spring/strut combos. Again, the fracture surface was marked with inclusions, and voids, corrosion looked to be secondary. I have run into at least five additional owners who have a fracture and were denied any satisfaction from ford. Ford zone and regional people underplay the problem as if trying to convince it is rare, yet both times the service people indicate it to be common. This has been very frustrating. There are also unscrupulous repair facilities, one of which initially refused to take my car down from the lift saying it was deadly, while trying to extort over $1,200 to repair same. I had to threaten to call the local police before they would let me have my own car.
Spring on front struts broke on both sides, causing tire blowout and potentially dangerous condition. Springs were broken at identical points and show partial rust prior to breaking indicating a defective manufacturer of the spring.
On 1/21/2010 I discovered that the right driver side spring on my 2002 mercury sable had broke and punctured the nearby tire. Somehow (luckily) this happened while the car was parked. I discovered that there had been a recall for the exact same problem on 1999-01 sables that included the installation of a protective shield to prevent a broken spring from puncturing a tire. This recall was not issued until july 2004, well after my vehicle had been manufactured. Obviously my vehicle had not been equipped with anything to prevent the exact problem that initiated the other recall and as such I cannot understand why my own vehicle would not be also recalled. I am requesting that something be done. This is a very, very serious defect and I am baffled as to how it was overlooked when older model cars were recalled for the same problem.
Tl*the contact owns a 2002 mercury sable. While driving approximately 5 MPH into his driveway; suddenly, a loud noise came from outside of the vehicle and the front end of the vehicle collapsed. The vehicle was towed to an authorized dealer. The failure was contributed to a broken front driver side coil spring. The vehicle was repaired per the service warranty. The failure mileage was unknown.
As I was beginning to back my car out of my driveway, the left, front suspension coil spring broke, ruptured the tire, and put a 4-8" gash into the back of tire. I had to have the car towed to a dealer for repair. The dealer's recommendation was to replace the coil springs on both sides, as this was the recommendation from a recall of earlier models with the same problem. After the repairs were made, I had to bring the vehicle to a tire dealer for a replacement tire. This also involved having to get an alignment. Fortunately, this incident occurred in my driveway - we were about to leave and would have been on a highway in a matter of minutes. No injuries, but this could have been catastrophic.
Tl*the contact owns a 2002 mercury sable. The contact was driving approximately 5 MPH in the driveway and heard a loud noise outside of the vehicle. He immediately shut the engine off and observed that the rear driver side strut was broken. The vehicle is in the process of being taken to an independent mechanic for inspection. There are photographs available of the defective component. The failure and current mileages were 125,000.
Tl*the contact owns a 2002 mercury sable. The contact stated that both rear coil springs broke and punctured the rear driver and passenger tires. A local mechanic replaced the rear coil springs, the tires and the brakes at the owners expense for $2000. The contact has not notified the manufacturer of the failure. The VIN was unknown. The failure mileage was 89,000.
Tl* the contact owns a 2002 mercury sable. The contact stated as he was driving the front passenger coil springs broke and ripped the tire opened. Contact had to replace the tires with the spare and drove it home. The dealer or manufacturer have not been contacted in regards to the problem. There is a defect investigation the federal safety agency# ea08018, component : suspension:front:springs:coil springs, opened since august 28, 2008 and is still opened. Vin number is unknown. The failure mileage is 102,000....mw
This complaint may be relative to the federal safety agency action number ea08018. This is in regards to my 2002 mercury sable. On 8-27-09 I was driving at a slow speed on a residential street when I heard and felt a loud pop followed by a friction grinding and before I could slow to a stop, my rear tire blew. Both rear coil springs had broken with one of the springs piercing a tire. Replacement of the rear assemblies and tire cost me approximately $1200. I feel that if I was going at a higher rate of speed, I would have been in a dangerous accident. I was headed to the expressway that day and was glad I never made it to a high rate of speed. Today on 1-3-2010, I was backing my car from a garage when I heard the loud pop again followed by the hissing of my right front tire. This time the right front coil spring cracked and pierced my tire. Affording to fix this defect is one headache. I am looking at tow and repair fees. Worrying when the final coil will break concerns me more, as I drive the highway alot. This defect should be recalled. As of the time of this complaint, my vehicle has yet to be repaired, and I will save the old parts for examination if requested. I do live in a "salt belt state", illinois, but my car is garage kept. It only has 56,000 miles on it. I have owned this vehicle since 2004 and not only has it been garage kept, but never used to haul heavy loads or anything to compromise the coil springs. They just snap and tear up your tires.
Tl* the contact owns a 2002 mercury sable. While attempting to drive he noticed that the driver-side front tire was flat. Upon further inspection he noticed that the coil spring had fractured and then punctured the tire. The vehicle was taken to the dealership in which the technician stated that both front coil springs needed to be replaced. The current and failure mileages were 70000.
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