2012 New Flyer Xcelsior Problems: 0 Complaints, 1 Recall

The worst 2012 New Flyer Xcelsior problems

Ranked by number of owner complaints. Mileage and cost come from what owners wrote.

Tap a problem to see which part fails, at what mileage and in which other years.

Structure: emergency: escape/egress/exitReported August 22, 2025 · 2,354 vehicles affected

What is wrong: New Flyer of America, Inc. (New Flyer) is recalling certain 2012-2025 Xcelsior buses. The buses may have been built without enough emergency exits or the exits may be in an incorrect location. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."
Risk: An insufficient number, or incorrectly located, of emergency exits can prevent or delay passengers from exiting during an emergency, increasing their risk of injury.
Remedy: New Flyer will mail instructions and necessary parts to add additional emergency egress windows, free of charge. Owner notification letters were mailed October 8, 2025. Owners may contact New Flyer's customer service at 1‑800‑241‑2947.

Recall number 25V542000 · Recall details

Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.

Is the 2012 New Flyer Xcelsior reliable?

Owners have filed 0 complaints about the 2012 New Flyer Xcelsior.

What is the most common problem with the 2012 New Flyer Xcelsior?

There are not enough complaints to tell.

How many recalls does the 2012 New Flyer Xcelsior have?

1 recall, covering structure.

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