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2014 Nissan Altima: screen or infotainment failure

7 of the 1,114 complaints about the 2014 Nissan Altima describe screen or infotainment failure.

owner complaints
7
of this car's complaints
1%
recalls
1
Is there a fix? There is 1 recall and 46 service bulletins for this area of the car. See below

Screen or infotainment failure by model year

  • 2022
    1
  • 2020
    3
  • 2019
    3
  • 2018
    2
  • 2014
    7
  • 2013
    2
  • 2012
    1
  • 2010
    1
  • 2008
    1
  • 2001
    1
  • 2000
    1

What owners say

Filed Feb 28, 2023 · Electrical · MA

Information entertainment system is completely inoperable. no backup camera or navigation or audio. Screen is black no power. without cameras there is safety risk to those near vehicle. Dealer quoted nearly $200 to look at it and run a diagnostic. we declined this offer but am willing to have it inspected. There are no messages or warning lamps on now or prior. it is unknown what caused this failure. all fuses are in tact. Thank you.

Filed Jul 14, 2022 · Electrical · 50,000 miles · NJ

The contact owns a 2014 Nissan Altima. The contact stated while attempting to start the vehicle, the vehicle failed to start. The contact stated that she noticed that the display screen and instrument panel were blank. The contact stated that the vehicle was inoperable. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the computer needed to be updated with new version software. The vehicle was repaired. The contact stated that the software update was only compatible with 3-G network not 5-G network. The manufacturer had been informed of the failure. The failure mileage was approximately 50,000.

Filed Oct 6, 2016 · 200 miles · TX

Radio/navigation reboots while driving down the road. Whole system shuts down--no radio. Sometimes when I start the car, the radio buttons are dim/grayed out and the radio doesn't play.

Filed Sep 15, 2016 · Electrical, Visibility · MS

1) windshield cracked in the same place as several other 2014 nissan altima sl cars. 2) 2014 nissan altima sl navigation freezing up. Sometimes it doesn't work at all. Lights on system are flickering on and off. Car has been in the shop several times, but no fix. 3) 2014 nissan altima sl back and top speakers have stopped working. 4) 2014 nissan altima sl passenger airbag light stays on after a recall was completed. If you need any other information, email me.

Filed Oct 12, 2015 · Electrical · 42,222 miles · TX

The navigation / radio system reboots itself unexpectedly while the device is in use and while driving.

Filed Jan 7, 2015 · Electrical, Engine · NJ

I have number of problems with my vehicle - 2014 altima sl. Several times after stop and go traffic the transmission stops switching gears (speeds). It gets stuck on a first gear equivalent in CVT transmission. The fix is to restart the vehicle, obviously this could be dangerous on the road where there are no places to stop. Another major problem is a head unit (navigation, radio, etc). It restarts by itself now and than, sometimes right in a middle of the highway when I'm trying to figure out what exit to take and I need the GPS guidance. Its absolutely unreliable. I'm not complaining about the quality of the software here that is terrible, by the way, but in any situation it should not restart by itself! Another problem, as mentioned by others, is mileage. I get much less miles as advertised! This is my first and last nissan!

Filed May 3, 2014 · Electrical, Transmission · 605 miles · WA

Example 1. While driving in my town home community and slightly turning right while going up a slightly inclined road the vehicle begins to shake violently and it seems the transmission is locking up. Goes away either by removing all pressure on accelerator or if excessive accelerator pressure is applied. The type of accelerator pressure needed to stop the excessive shaking would bring the vehicle to a speed that is unsafe relative to observed speeds limits in community. Example 2. These exhibited symptoms have also occurred with an increasing frequency while driving on city roads in light to moderate traffic: when you are coasting up to slower moving traffic in front of you and then need to accelerate as that traffic increases speed, the car will shake violently. This occurs mostly at speeds under 30 -35 MPH but has been felt at speeds as high as 55 MPH. It feels as though the entire drive train of the vehicle is going to fall out of the car. Vehicle currently has 1200 miles on odometer and symptoms have been increasingly noticeable and frequent since 605 miles on odometer. Separate issue: navigation / audio system has frozen screen upon start up and becomes un responsive. No ability to change previous volume level of radio which may have been left at high volume level during previous drive. Input is not accepted on head unit or steering wheel controls. Navigation will not initiate. Car must be restarted for system to reboot and this may remedy the problem for one drive cycle or more. Has occurred 5 or more times in first month of ownership. Should a catastrophic failure in the drive train occur, I feel that I am at risk of serious personal injury. Additionally I am concerned that resale value of vehicle will be diminished due to damage caused by inherent design flaw in power train and in-car electronics.

Service bulletins that may apply

Related recalls

Electrical system: softwareReported March 25, 2014 · 989,701 vehicles affected
What is wrong
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Altima, LEAF, Pathfinder, and Sentra, model year 2013 NV200 (aka Taxi) and Infiniti JX35 and model year 2014 Infiniti Q50 and QX60 vehicles. In the affected vehicles, the occupant classification system (OCS) software may incorrectly classify the passenger seat as empty, when it is occupied by an adult.
Risk
If the OCS does not detect an adult occupant in the passenger seat, the passenger airbag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
Remedy
Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on April 14, 2014. Owners may contact Nissan at 1‑800‑647‑7261.

Recall number 14V138000 · Recall details

Questions about the 2014 Nissan Altima screen failure

Is screen or infotainment failure a common problem on the 2014 Nissan Altima?

7 of 1,114 owner complaints about the 2014 Nissan Altima (1%) mention screen or infotainment failure. The model year with the most reports is 2014.

Is there a recall or service bulletin for this on the 2014 Nissan Altima?

There is 1 recall and 46 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2014 Nissan Altima

Headlights 286Ball joint 106Airbag light 105CVT failure 71Transmission failure 71Stalling 59Jerking 41Check engine light 39Shudder 26Hesitation 25No deployment 22Grinding brakes 16Loss of power 13Pulling 11Whining noise 10Harsh shifting 9Slipping 9Door locks 7Windshield crack 7Knocking 6Fire or smoke 6Won't start 6ABS 5Key fob 5Won't shift 5Sunroof shattered 5

All model years of the Nissan Altima

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