Nova Bus LFS Artic recalls

What is wrong

Nova Bus (US) Inc. (Nova Bus) is recalling certain 2022-2024 LFS and 2023 LFS Artic transit buses. The remote fuel filter hoses may separate from the fitting, causing a fuel leak and an engine stall.

Risk

A fuel leak in the presence of an ignition source increases the risk of a fire. An engine stall increases the risk of a crash.

Remedy

Nova Bus will replace the fuel hoses, free of charge. Owner notification letters are expected to be mailed December 26, 2026. Owners may contact Nova Bus customer service at 1‑800‑350‑6682. Nova Bus's number for this recall is CR5969.

Recall number 26V712000 · Recall details

What is wrong

Nova Bus (US) Inc. (Nova Bus) is recalling certain 2023-2024 LFS Artic and 2022-2024 LFS buses. The coolant sensor could send a false signal, causing the engine to shut down.

Risk

An unexpected engine shut down can increase the risk of a crash. Additionally, transferring passengers from the disabled bus can increase the risk of injury.

Remedy

Nova Bus will inspect and replace the coolant sensor as necessary, free of charge. Owner notification letters are expected to be mailed November 2, 2026. Owners may contact Nova Bus customer service at 1‑800‑350‑6682. Nova Bus's number for this recall is CR5936. This recall supersedes Recall 24V873. Vehicles repaired under the previous recall will need the new repair completed.

Recall number 26V573000 · Recall details

What is wrong

Nova Bus (US) Inc. (Nova Bus) is recalling certain 1997-2002, 2005-2024 LFS, 2009-2014, and 2016 - 2024 LFS Artic transit buses. The low brake air pressure warning light may fail to illuminate when the engine is off. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 121, "Air Brake Systems."

Risk

A low brake air pressure warning light that fails to illuminate when the engine is off will not alert the driver to a low brake pressure condition, increasing the risk of a crash if the parking brake is disengaged before starting the engine.

Remedy

Nova Bus will update the firmware, free of charge. Interim owner notification letters explaining the safety risk were mailed by July 17, 2026. Owners will receive another notice once remedy becomes available. Owners may contact Nova Bus customer service at 1‑450‑472‑6410. Nova Bus' number for this recall is CR5918. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on beginning October 2, 2026.

Recall number 26V355000 · Recall details

What is wrong

Nova Bus (US) Inc. (Nova Bus) is recalling certain 2019-2020 LFS Artic and 2019-2023 LFS transit buses. The driver's speaker hole door may have been built with the prime glazing manufacturer DOT code mark missing. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing Materials."

Risk

A missing DOT code mark may result in the door being replaced with the incorrect type of plastic, reducing visibility and increasing the risk of a crash.

Remedy

Nova Bus will replace the plastic panel door, free of charge. Owner notification letters were mailed October 23, 2026. Owners may contact Nova Bus customer service at 1‑450‑472‑6410. Nova Bus' number for this recall is CR5884. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on beginning October 23, 2026.

Recall number 26V300000 · Recall details

What is wrong

Nova Bus (US) Inc. (Nova Bus) is recalling certain 2016-2018, 2020, 2022-2023 LFS and 2019-2020 LFS Artic transit buses. The driver's seat belt tension-reliving device may fail to disengage without manual intervention. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

Risk

Failure of the tension-reliving device may prevent the seat belt from properly restraining the driver, increasing the risk of injury during a crash.

Remedy

Nova Bus will remove the seat belt tension-reliving device, free of charge. Owner notification letters were mailed May 22, 2026. Owners may contact Nova Bus customer service at 1‑450‑472‑6410. Nova Bus' number for this recall is CR5873. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on beginning May 23, 2026.

Recall number 26V182000 · Recall details

What is wrong

Nova Bus (US) Inc. (Nova Bus) is recalling certain 2013-2019 LFS and 2019-2020 LFS Artic transit buses equipped with Double Transversal seats. The passenger seat mounting rails may crack, causing the seat to detach and fall to the floor.

Risk

A seat that falls unexpectedly increases the risk of injury to passengers in or near to the seat.

Remedy

Nova Bus will replace the attachment brackets, free of charge. Owner notification letters were mailed October 2, 2026. Owners may contact Nova Bus customer service at 1‑450‑472‑6410. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on beginning December 4, 2026.

Recall number 26V077000 · Recall details

What is wrong

Nova Bus (US) Inc. (Nova Bus) is recalling certain 2023 LFS Artic and 2022-2024 LFS buses. The coolant sensor could send a false signal, causing the engine to shut down.

Risk

An unexpected engine shut down can increase the risk of a crash. Additionally, transferring passengers from the disabled bus can increase the risk of injury.

Remedy

Nova Bus will inspect and replace the coolant sensor as necessary, free of charge. Owner notification letters were mailed February 20, 2025. Owners may contact Nova Bus customer service at 1‑800‑350‑6682. Nova Bus's number for this recall is CR5668.

Recall number 24V873000 · Recall details

What is wrong

Nova Bus (US) Inc. (Nova) is recalling certain 2010-2020 LFS Artic and 2012-2024 LFS vehicles. The driver's seat belt may not retract properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 209, "Seat Belt Assemblies."

Risk

A seat belt that does not retract properly may result in a loose seat belt, which can increase the risk of injury in a crash.

Remedy

Nova Bus will install additional seat stoppers to the driver's rear partition, free of charge. Owner notification letters are expected to be mailed July 4, 2025. Nova's number for this recall is CR5635. This recall expands and replaces previous recall number 23V‑350. Vehicles that were previously recalled under 23V‑350 will need to have the new remedy completed.

Recall number 24V647000 · Recall details

What is wrong

Nova Bus (US) Inc. (Nova Bus) is recalling certain 2019-2024 LFS and 2019-2023 LFS Artic buses. The auxiliary heater module may allow contaminants to enter the electronic controller, which can cause an electrical short. Additionally, the auxiliary heater may fail, causing the defrosting system to not function properly.

Risk

An electrical short circuit can increase the risk of a fire. Additionally, a windshield defrosting system that does not function properly can decrease the driver's visibility, increasing the risk of a crash.

Remedy

Nova Bus will the auxiliary heater air intake, free of charge. Owner notification letters were mailed January 28, 2025. Owners may contact Nova Bus customer service at 1‑800‑350‑6682. Nova Bus's number for this recall is CR5637.

Recall number 24V657000 · Recall details

What is wrong

Nova Bus (US) Inc. (Nova) is recalling certain 2023 LFS Artic and 2023-2024 LFS vehicles. The instrument panel may fail to display the speedometer or incorrectly display warning lights, due to defective firmware. In addition, the firmware may result in a loss of drive power.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays."

Risk

An instrument panel that fails to show critical safety information, such as the speedometer or warning lights, can increase the risk of a crash. A loss of drive power also increases the risk of a crash.

Remedy

Novas Bus will update the instrument panel firmware, free of charge. Owner notification letters were mailed December 18, 2024. Owners may contact Nova customer service at 1‑800‑350‑6682. Nova's number for this recall is CR5636.

Recall number 24V648000 · Recall details

What is wrong

Nova Bus (US) Inc. (Nova Bus) is recalling certain 2019-2023 LFS and 2019-2020 LFS Arctic buses. The glazing used on the glass windows may reduce the driver's visibility. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 205, "Glazing Materials."

Risk

Reduced visibility while driving can increase the risk of a crash.

Remedy

Nova Bus will inspect the vehicles and replace the driver shield glazing as necessary, free of charge. Owner notification letters were mailed October 10, 2024. Owners may contact Nova Bus customer service at 1‑800‑350‑6682. Nova Bus's number for this recall is CR5626.

Recall number 24V564000 · Recall details

What is wrong

Nova Bus (US) Inc. (Nova Bus) is recalling certain 2019-2021 LFS and 2019 LFS Artic buses. The brake chamber on the rear axle may have been improperly manufactured, which can result in an air leak.

Risk

A brake chamber air leak may cause the brakes to engage unexpectedly, which can overheat the brakes and increase the risk of a fire. Additionally, unexpected braking can increase the risk of a crash.

Remedy

Nova Bus will inspect and replace the brake chamber as necessary, free of charge. Owner notification letters were mailed November 02, 2024. Owners may contact Nova Bus customer service at 1‑800‑350‑6682. Nova Bus's number for this recall is CR5620.

Recall number 24V559000 · Recall details

What is wrong

Nova Bus (US) Inc. (Nova Bus) is recalling certain 2016-2019 LFS and LFS Artic buses. The brake chamber on the rear axle may have been improperly manufactured, which can result in an air leak.

Risk

A brake chamber air leak may cause the brakes to engage unexpectedly, which can overheat the brakes and increase the risk of a fire. Additionally, unexpected braking can increase the risk of a crash.

Remedy

Nova Bus will inspect and replace the brake chamber as necessary, free of charge. Owner notification letters were mailed November 02, 2024. Owners may contact Nova Bus customer service at 1‑800‑350‑6682. Nova Bus's number for this recall is CR5619.

Recall number 24V558000 · Recall details

What is wrong

Nova Bus (US) Inc. (Nova Bus) is recalling certain 2021-2024 LFS and 2021-2023 LFS Artic buses. An air leak may occur in the parking brake valve and unintentionally engage the parking brake without activating the brake lights.

Risk

A bus that stops suddenly without activating brake lights increases the risk of a crash.

Remedy

Nova Bus will inspect and tighten the parking brake air line connections, free of charge. Owner notification letters were mailed July 24, 2024. Owners may contact Nova Bus customer service at 1‑800‑350‑6682. Nova Bus's number for this recall is CR5615.

Recall number 24V518000 · Recall details

What is wrong

Nova Bus (US) Inc. (Nova) is recalling certain 2021-2022 LFS Artic and 2021-2023 LFS buses. The alternator power cable nut may not have been tightened properly.

Risk

A loose nut can cause electrical arcing, increasing the risk of a fire.

Remedy

Nova will inspect and tighten the power cable nut as necessary, free of charge. Owner notification letters were mailed April 10, 2024. Owners may contact Nova customer service at 1‑800‑350‑6682. Nova's number for this recall is CR5570.

Recall number 24V203000 · Recall details

What is wrong

Nova Bus (US) Inc. (Nova Bus) is recalling certain 2017-2019 LFS and LFS Artic buses. The driver's door windows may have been built with the incorrect prime glazing manufacturer DOT code mark. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 205, "Glazing Materials."

Risk

An incorrect DOT code mark may result in the window being replaced with an incorrect type of glass, reducing visibility and increasing the risk of a crash.

Remedy

Nova Bus will inspect the windows and either replace the windows or remove the incorrect marking, free of charge. Owner notification letters were mailed July 19, 2024. Owners may contact Nova Bus customer service at 1‑800‑350‑6682. Nova Bus number for this recall is CR5546.

Recall number 24V033000 · Recall details

What is wrong

Nova Bus (US) Inc. (Nova Bus) is recalling certain 2023 LFS and LFS Artic transit buses. The sun visor may detach and fall from the bracket.

Risk

A detached sun visor can distract the driver or obstruct the view through the windshield, increasing the risk of a crash.

Remedy

Nova Bus will inspect and repair the sun visor fasteners, as necessary, free of charge. Owner notification letters were mailed January 11, 2024. Owners may contact Nova Bus customer service at 1‑800‑350‑6682. Nova Bus number for this recall is CR5512.

Recall number 23V781000 · Recall details

What is wrong

Nova Bus (US) Inc. (Nova Bus) is recalling certain 2020-2023 LFS and LFS Artic transit buses. The brackets retaining the Mobile Climate Control HVAC Unit could fail and allow the unit to detach from the bus.

Risk

An HVAC unit that detaches from a bus can create a road hazard, increasing the risk of a crash.

Remedy

Nova Bus will inspect the existing brackets and install additional brackets, as necessary, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Nova Bus customer service at 1‑800‑350‑6882. Nova Bus's number for this recall is CR5508.

Recall number 23V763000 · Recall details

What is wrong

Nova Bus (US) Inc. (Nova) is recalling certain 2015-2019 LFS and LFS Artic transit buses. The attachment hardware may have been incorrectly installed beneath the rear wheel well passenger seats, allowing the seat to detach from the frame.

Risk

A detached passenger seat may inadequately restrain a passenger during a crash, increasing the risk of injury.

Remedy

Owners are advised not to drive their vehicles until the remedy is completed. Nova Bus will inspect and replace the attachment hardware as necessary, free of charge. Owner notification letters were mailed December 1, 2023. Owners may contact Nova Bus customer service at 1‑800‑350‑6682. Nova Bus number for this recall is CR5500.

Recall number 23V714000 · Recall details

What is wrong

Nova Bus (US) Inc. (Nova) is recalling certain 2017-2023 LFS and 2017-2022 LFS Artic transit buses. The 24-volt power cable and grounded mounting fastener that secures the fuse holder may short circuit.

Risk

An electrical short circuit can overheat the fuse holder and increase the risk of a fire while driving or parked.

Remedy

Nova will insect, remove, and clean the fuse holder and cable lugs as necessary, free of charge. Owner letters were mailed November 7, 2023. Owners may contact Nova customer service at 1‑800‑350‑6682. Nova's number for this recall is CR5445. This recall replaces and expands recall number 22V‑416. Vehicles previously repaired under recall 22V‑416 will need to have the new remedy completed.

Recall number 23V607000 · Recall details

What is wrong

Nova Bus (US) Inc. (Nova) is recalling certain 2019-2023 LFS and LFS Artic transit buses. The transmission yoke may separate, resulting in driveshaft separation and a sudden loss of drive power.

Risk

A sudden loss of drive power can increase the risk of a crash. Additionally, a disabled bus may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers.

Remedy

Dealers will inspect the output yoke bolts, and if necessary, tighten loose output yoke bolts, free of charge. Phase 1 will include 2019-2023 LFS vehicles. Nova notified dealers on 10/03/2024 and notified Phase 1 owners on 10/27/2024. Phase 2 will include 2019-2020 LFS Artic vehicles. Interim letters informing owners of the safety risk were mailed on October 27, 2023. A second notice will be mailed to Phase 2 owners once the remedy is available, expected in January 2025. Owners may contact Nova customer service at 1‑800‑350‑6682. Nova's number for this recall is CR5442.

Recall number 23V482000 · Recall details

What is wrong

Nova Bus (US) Inc. (Nova) is recalling certain 2010-2021 LFS and 2009-2012 LFS Artic transit buses. These vehicles are equipped with non-standard color auxiliary lights which may impair the effectiveness of the standard lighting equipment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamp, Reflective Devices, and Associated Equipment."

Risk

The colorful lighting may cause confusion by distracting other drivers, increasing the risk of a crash.

Remedy

Dealers will remove the non-standard color lights, or replace them with white lights, free of charge. Owner notification letters were mailed January 31, 2023. Owners may contact Nova's customer service at 1‑800‑350‑6682. Nova's number for this recall is CR5350/5351.

Recall number 22V902000 · Recall details

What is wrong

Nova Bus (US) Inc. (Nova Bus) is recalling certain 2018-2022 LFS and 2018-2021 LFS Artic buses equipped with a Bosch steering gear box. The steering gear box may have an insufficient clamp load, which may allow the mounting plate sub-assembly fasteners to loosen and possibly fall out.

Risk

Missing fasteners may cause a of a loss of steering, increasing the risk of a crash.

Remedy

Owners are advised not to drive their vehicles until the remedy has been completed. Nova Bus will inspect and tighten the fasteners as an interim remedy. The permanent remedy, consisting of replacing and tightening new fasteners to increase the clamp load, is expected to be available November 30, 2022, free of charge. Owner notification letters were mailed November 16, 2022. Owners may contact Nova Bus customer service at 1‑800‑350‑6682. Nova Bus's number for this recall is CR5342.

Recall number 22V845000 · Recall details

What is wrong

Nova Bus (US) Inc. (Nova Bus) is recalling certain 2019-2021 LFS and 2019-2022 LFS Artic buses. The radiator fan's electrical fuse holder may experience excessive corrosion which can result in an electrical short.

Risk

An electrical short increases the risk of a fire.

Remedy

Nova Bus will provide the remedy parts and service document instructions, free of charge. Owner notification letters were mailed on June 29, 2022. Owners may contact Nova Bus' customer service at 1‑800‑350‑6682. Nova Bus' number for this recall is CR5259.

Recall number 22V416000 · Recall details

What is wrong

Nova Bus (US) Inc. (Nova) is recalling certain 2016-2020 LFS and 2013-2022 LFS Artic buses. The momentary STOP and YIELD text message board is duplicating the stop light and turn signal light signals. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Risk

The momentary text message board duplicating light signals may cause confusion, increasing the risk of a crash.

Remedy

Nova will coordinate with Prevost Service Centers to remove the momentary text message board duplicating light signals and associated equipment, free of charge. Owner notification letters were mailed on June 27, 2022. Owners may contact Nova's customer service at 1‑800‑350‑6682. Nova's number for this recall is CR5267/68/69.

Recall number 22V323000 · Recall details

What is wrong

Nova Bus is recalling certain 2016-2020 LFS and LFS Artic vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.

Risk

A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy

Dealers will inspect the rail threads, and replace the rail as necessary, free of charge. Owner notification letters were mailed on July 9, 2021. Owners may contact Nova Bus customer service at 1‑800‑350‑6682.

Recall number 21V351000 · Recall details

What is wrong

Nova Bus (Nova) is recalling certain 2020 Nova Bus LFS transit buses. Certain power steering pipes from the rear engine bay to the front gear box may separate at the connection joint. This may cause a power steering assist lost and power steering fluid may leak from the ceiling into the passenger compartment.

Risk

A loss of power steering assist may increase the risk of a crash. A power steering fluid leak into the passenger cabin may increase the risk of a passenger injury.

Remedy

Nova Bus will notify owners, provide instructions for inspecting and replacing the power steering pipes, free of charge. The recall began October 7, 2020. Owners may contact Nova customer service at 1‑800‑350‑6682. Nova's number for this recall is CR4963.

Recall number 20V568000 · Recall details

What is wrong

Nova Bus (Nova) is recalling certain 2016 LFS and LFS Artic buses equipped with specific Allison Transmission drive units. The pressure switches on these Drive Units may fail, possibly resulting in a loss of drive.

Risk

A loss of drive can disable the vehicle unexpectedly, increasing the risk of a crash. Additionally, offloading passengers to transfer them to another bus can increase the risk of injury.

Remedy

Nova will notify owners, and Allison Transmissions will replace the C1 and C2 pressure switches, free of charge. The recall began September 15, 2020. Owners may contact Nova customer service at 1‑800‑350‑6682. Nova's number for this recall is CR4943.

Recall number 20V457000 · Recall details

What is wrong

Nova Bus (Nova) is recalling certain 2014-2017 LFS and LFS Artic buses equipped with USSC cantilever seats. The hardware used to attach the cantilever seats to the side rail may have been improperly tightened. As a result, the cantilever seat may drop to the floor.

Risk

If the cantilever seat drops while it is occupied, there is an increased risk of an injury.

Remedy

Nova will notify owners, and dealers will inspect and replace the seat rails and hardware, as necessary, free of charge. The recall began August 30, 2019. Owners may contact Nova customer service at 1‑800‑350‑6682. Nova's number for this recall is CR4663.

Recall number 19V511000 · Recall details

What is wrong

Nova Bus (Nova) is recalling certain 2013-2018 Nova LFS Artic transit buses. A fault code in the engine may cause the vehicle to operate at zero velocity and lack of dampening reducing vehicle stability.

Risk

If there is a loss of vehicle stability, it can increase the risk of a crash.

Remedy

Nova will notify owners, and dealers will update the Hubner ACU software, free of charge. The recall began December 6, 2018. Owners may contact Nova customer service at 1‑800‑350‑6682. Nova's number for this recall is CR4422.

Recall number 18V829000 · Recall details

What is wrong

Nova Bus (Nova) is recalling certain 2017 Nova Bus LFS Hybrid and LFS Arctic Hybrid transit buses equipped with certain Allison transmission hybrid drive units. The pressure switches on these drive units may fail, possibly resulting in a loss of drive.

Risk

A loss of drive can disable the vehicle unexpectedly, increasing the risk of a crash.

Remedy

Nova will notify owners, and Allison Transmission service centers will replace the C1 and C2 pressure switches, free of charge. The recall began October 5, 2018. Owners may contact Nova customer service at 1‑800‑350‑6682. Nova's number for this recall is CR4435.

Recall number 18V670000 · Recall details

What is wrong

Nova Bus (Nova) is recalling certain 2015-2017 Nova LFS and LFS Artic transit buses, equipped with axles with radial air disk brakes. Surface roughness of a guide pin in the radial brake calipers may cause the brake carriage guide pin support bolt to break.

Risk

Breakage of the guide pin can cause loss of braking ability or loss of tire pressure, increasing the risk of a crash.

Remedy

Nova will notify owners and dealers will install new guide pins at each wheel end on suspect axles, free of charge. Owners may contact Nova customer service at 1‑800‑350‑6682. Nova's number for this recall is CR4079.

Recall number 18V299000 · Recall details

What is wrong

Nova Bus (Nova) is recalling certain 2016 Nova LFS Artic transit buses. In the event of a loss of communication within the bus' multiplex network, the computer may command full throttle application, without input from the driver.

Risk

Unintentional, full throttle application may increase the risk of a crash.

Remedy

Nova has notified owners, and dealers have reprogrammed the buses, free of charge. The recall began on April 28, 2017. Owners may contact Nova customer service at 1‑450‑472‑6410. Nova's recall number for this campaign is CR4041.

Recall number 17V323000 · Recall details

What is wrong

Nova Bus (Nova) is recalling certain model year 2012-2015 Nova LFS and LFS Artic transit buses manufactured from June 18, 2012, through October 19, 2015. The affected transit buses have destinations signs that may not be properly secured and, as a result, the sign may fall.

Risk

If an sign falls, there is an increased risk of injury to anyone under or standing near the sign.

Remedy

Nova will notify owners, and dealers will inspect and secure the sign as necessary, free of charge. The recall began on July 20, 2016. Owners may contact Nova customer service at 1‑450‑472‑6410. Nova's recall number for this campaign is CR3539.

Recall number 16V412000 · Recall details

What is wrong

Nova Bus (Nova) is recalling certain model year 2014-2016 LFS and LFS Artic vehicles manufactured from January 1, 2014, through February 15, 2016. On the affected vehicles, the pin on the wiper idler arm may strip causing the windshield wipers to become inoperative.

Risk

If the windshield wipers become inoperative, visibility will be decreased, increasing the risk of a crash.

Remedy

Nova will notify owners, and dealers will replace the wiper idler arm, free of charge. The recall began on April 21, 2016. Owners may contact Nova customer service at 1‑800‑350‑6682. Nova's number for this recall is CR3601.

Recall number 16V135000 · Recall details

What is wrong

Nova Bus (Nova) is recalling certain model year 2010-2015 Nova LFS Artic transit buses manufactured from September 1, 2010, through April 30, 2015, and equipped with Allison transmissions. The main power cable within the energy guiding system (EGS) may have been incorrectly routed and, as a result, the cable may disconnect.

Risk

If the main power cable disconnects, there will be a loss of power that could disable the vehicle, increasing the risk of a crash.

Remedy

Nova will notify owners, and dealers will inspect the main power cable, re-routing it as necessary, free of charge. The recall began on April 11, 2016. Owners may contact Nova customer service at 1‑450‑472‑6410. Nova's recall number for this campaign is CR3590.

Recall number 16V068000 · Recall details

What is wrong

Nova Bus (Nova) is recalling certain model year 2010-2015 Nova LFS and 2013-2015 LFS Artic transit buses. The affected vehicles are equipped with an optical sensor for the passenger counter system whose location may result in a passenger's arm being pinched between the passenger counter housing and the door.

Risk

A passenger could be injured if their arm is caught in the door.

Remedy

Nova will notify owners, and dealers will install a longer protective cover over the passenger counter system and add a warning label, free of charge. The recall began on November 23, 2015. Owners may contact Nova customer service at 1‑800‑350‑6682. Nova's numbers for this recall are CR3492 and CR3493.

Recall number 15V735000 · Recall details