Tl*the contact owns a 1991 plymouth voyager. The contact stated the bolt that held the strut on the passenger side of the liftgate fractured as it was closing. The contact stated that the liftgate was no longer operable. The contact received notification of the federal safety agency campaign id number: 99v213000 (structure:body:hatchback/liftgate:hinge and attachments) in 1999 but had never received the recall repair. The contact took the vehicle to the dealer and the repair was refused. The manufacturer advised that due to the age of the recall, the contact would be liable for one half of the repair costs. The contact stated that the manufacturer should stand behind the recall and repair the liftgate. The vehicle was not repaired. The failure mileage was 185,102.
1991 Plymouth Voyager body problems
70 complaints (14% of all complaints for this car). 4 crashes reported.
- owner complaints
- 70
- of this car's complaints
- 14%
- crashes
- 4
- recalls
- 1
Which part fails
- Body: door28
- Body: door: hinge and attachments10
- Body: hatchback/liftgate: support device/strut8
- Body: hatchback/liftgate8
- Body: hatchback/liftgate: hinge and attachments7
- Body: tailgate3
- Frame and members2
- Body: hood2
At what mileage
Complaints by mileage at the time of the problem.
Plymouth Voyager body problems in other years
Related recalls
Structure: body: hatchback/liftgate: hinge and attachments
- What is wrong
- Vehicle description: mini vans. The bolts used to attach the strut to the body and the rear liftgate can accumulate fatigue damage if three factors combine. If the bolt is loose, the gas strut is over-pressurized, and the frequency of opening and closing cycles is higher than for the average customer, the bolt can fail.
- Risk
- Personal injury could occur if the bolts break allowing the liftgate to fall suddenly.
- Remedy
- Dealers will inspect for loose fasteners, if the fasteners are loose, the strut (and integral bolts) will be replaced. If the bolt shows evidence of torque, the bolt will be removed, larger washers will replace the existing washer and the bolt will be reinstalled and hand tightened to the target torqued.
Recall number 99V213000 · Recall details
Related investigations
Rear liftgate support
On may 7, 1997, chrysler filed a defect information report to recall 436,000 1992 dodge caravan/grand caravan, plymouth voyager/grand voyager and chrysler town and country vehicles to repair the liftgate supports; safety recall 97v‑079.odi had investigation the rear liftgate support problem for 1991-1993 chrysler minivans in pe 96-035 and ea96-027.at the time of closing ea96-027 on may 16, 1997, a safety related defect trend had not been identified on the 1991 and 1993 models.since the closing of ea96-027, odi has received 34 complaints of rear liftgate support attaching bolt failures, including ten injuries, on the subjecet vehicles.it is recommended that a recall query be opened to determine the scope of liftgate support failures on the subject vehicles.closing note: on july 19, 1999, damilerchrysler agreed to recall 1991, 1993, and 1994 model year vehicles to remedy rear liftgate supports; safety recall 99v‑213.it is recommended that rq99-004 be closed.
RQ99004
Alleged rear liftgate support failure
The retainer bolt of the rear liftgate support cylinders may shear resulting in sudden collapse of the rear hatch door.
EA96027
Alleged rear liftgate support failure
The retainer bolt of the rear lift gate support cylinders may sheer resulting in the sudden collapse of the rear hatch door.
PE96035
Liftgate latches
Liftgate latches in the subject vehicles have failed in low and moderate speed impacts resulting in occupant ejections, injuries, and fatalities.there are two failure modes associated with latch failure: fork bolt-detent lever bypass, and inertial unlatching.the federal safety agency analyses of chrysler and peer minivans took the form of static and dynamic crash testing, engineering evaluations, complaint and field analyses, and real world data analyses.a technical report discussing these analyses can be found in the engineering analysis technical report in the public viewing file.chrysler has advised the federal safety agency that it will conduct a campaign to replace the latches on all the subject vehicles.the chrysler campaign will consist of notification letters to all owners; free replacement of all latches with stronger, safer latches regardless of the age of the minivans; national advertising to promote customer awareness of the campaign; quarterly reports regarding campaign completion rates; as well as additional measures to ensure a high completion rate, above and beyond the actions that normally would be taken in a formal safety recall.these include follow up written and telephonic notifications to owners who do not bring their vehicles in for corrective action.the federal safety agency firmly believes that the crash performance of the latches on these minivans raises serious safety concerns, and that the campaign addresses these concerns.the chrysler corrective action will increase the strength of the liftgate latches and decrease the potential for inertial unlatching, thereby reducing the risk of crash-related openings of the liftgate and possible occupant ejection through the liftgate opening.owners of chrysler minivans will get a stronger, safer latch free of charge at the earliest possible time, without the need for further technical investigation and complex and time-consuming litigation with an uncertain outcome.based on the above, odi is closing this investigation.
EA94005
What 1991 Plymouth Voyager owners say
Most recent owner complaints, unedited.
It would be hard for the consumer the close the front doors. T dealership was notified, but did not resolve the problem.
Vehicle has been a source of numerous never seen before and unresolved problems especially due to the fact that it is presently located in provence (france) where parts and labor are very hard to come by.....
Consumer stated that while driving and without warning the passenger side door would open causing a distraction to the consumer. Dealer notified. Ts
Hood collapsed due to arm that was used to support hood bended. Please describe details.
Weld hinch of passenger's door broke off when door was opened without any force.
Rubber plastic mounting is melting around area of license plate. Melting can cause a potential fire. Dealer states that material is too heat sensitive. Problem is being repaired for second time. Dealer was notified. *ak consumer states that the wiring harness to license plate lights had melted at bulb sockets. Sockets no longer attached to tailgate.
Sliding door on van pops out of track and door is left hanging down. Consumer is afraid that door may come completely off if vehicle goes over a bump. *ak the track is cracked, and the door has come off the track four times.
Front passenger's door started sagging a year ago, will not close properly, door is separating from inner part of door. Dealer said to take it to body shop.
The sheet metal is ripping around the bracket mount, sensor light on door is also stuck "on" even when door is secured. Also have had to fix other sensor indicators turning "on" and "off" randomly (parking brake light, ABS brake light, etc.
Questions about the 1991 Plymouth Voyager body
Does the 1991 Plymouth Voyager have body problems?
Owners have filed 70 complaints about the body of the 1991 Plymouth Voyager, 14% of all its complaints.
At what mileage do 1991 Plymouth Voyager body problems start?
Not enough complaints include the mileage to tell.
Was there a recall on the 1991 Plymouth Voyager body?
Yes, 1 recall: 99V213000. Check your VIN to see if your car still needs the free repair.
What year does the Plymouth Voyager have the most body problems?
The Plymouth Voyager model years with the most body complaints are 1992 (77 complaints), 1991 (70 complaints) and 1990 (57 complaints).
Other 1991 Plymouth Voyager problems
Brakes 149Seat belts 102Transmission 48Engine 35Visibility 29Steering 27Fuel system 23Locks 21Electrical 19Acceleration 10Airbags 10Lights 9Seats 8Suspension 8Tires 4Wheels 1
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