Vehicle engine shuts off while driving and engages auto-breaking feature. First occurrence was at steady 35 miles an hour, engine shuts off suddenly and no warning lights/codes are displayed and the emergency auto-breaking feature kicked in before I guided vehicle off the road to a complete stop with a delivery truck behind me almost rearing ending. I confirmed gas and oil levels are within range, checked TIPM fuses and none were loose or backing out, key fob battery replaced within last year. The next day the vehicle will start and immediately shut off, no warning lights or codes on the display. Looking online this appears to be an issue many owners are experiencing with no recall or definitive answer from FCA and is creating extremely dangerous situations. I have videos of the vehicle starting and shutting off unexpectedly. Occurred on 11/29/22, appointment with dealer is scheduled on 12/8/22 so no additional root cause information.
2019 Ram 1500 electrical complaints
Page 10 of 14: complaints 251 to 280 of 383, newest first, as owners wrote them.
The dashboard cluster frequently goes blank. This is where I can see the speed I’m driving, if my oil needs to be changed, my backup camera and warning messages etc. this is a complete safety hazard. I went to get my inspection and emissions done and they couldn’t complete it because they couldn’t gather the information needed because the dash was blank. I also see that this an ongoing problem with rams and I’m not the only one, there have been 100s of people stating the same thing. I feel like this is something that needs to be rectified. My car is only 2 years old it shouldn’t be having these major issues already.
My rear window or antenna shark fin is allowing water to leak into the truck cabin above the rear window. The ceiling is wet above the rear window. The ceiling is wet around the airbag cover. What guarantee is there the water has not damaged the airbags or other electrical components. I am now worried the airbags could be damaged and not work properly putting my family at risk of injury if we are in an accident.
While driving the truck, driving 80mph on highway the truck disengaged from Drive to neutral, with a notice on the dash to pullover and shift to park to drive. When truck disengaged from Drive while in motion I lost all acceleration power, and had to coast over to side of road to a stop. The truck disengaged from Drive on 3 other occasions. I almost died when the truck disengaged from drive while makeing a turn through an intersection and almost getting hit my a tractor trailer. I contacted Dodge FCA, filed complaint, then i took the truck to the dealer and after having my truck for 22 days, they said I needed a new transmission on my 2019 ram 1500. The truck drove fine for 2 weeks then it disengaged from Drive again while driving, 2 times this morning. I contacted dodge fca and they said they couldn't do anything till the dealer looks at it. This is a major safety issue. I refuse to let my wife and kids ride in this truck because I am not going to have my wife and kids die in this truck because of these major safety issues. This is a known issue on all dodge ram online forums and dodge has not addressed this issue or acknowledged it. There is something wrong with the electrician system. I have had 2 batteries replaced, radio replaced, manifold, transmission, full tail light housing, active noise cancelation system fixed. There has been so many issues from day one when I bought the truck, but this MAJOR issue with the truck disengaging from drive to neutral while in motion is the most serious. Seems like dodge doesn't have an issue till someone dies in an accident from this issue, because this issue can not be replicated and doesn't not show up at a fault on the dealer test systems, due it everything in vehicles being computerized and digital. Something needs to be done about this
The contact owns a 2019 Ram 1500. The contact stated that rainwater had leaked into the vehicle from the top seal around the rear window and into the rear brake light wiring harness. The contact was concerned about an electrical short due to moisture leaking into the wiring harness. The cause of the failure was not yet determined. The local dealer was notified of the failure; however, the manufacturer was not yet notified of the failure. The failure mileage was 55,000.
My vehicle is experiencing electrical issues that cause major systems to stop working while driving. This includes internal messaging screens, blind spot warning and various other systems failing. The most serious of which is the electronic power steering. It went out several times while driving and I nearly lost control of the vehicle. The first time it happened I was traveling and had to take the vehicle to a non dealer repair shop where they replaced the alternator. This initially appeared to resolve the issue but ultimately the problem returned with a few days. FCA has been unable to determine the cause and my truck remains at a local dealership.
Cracked rear window frame allows water ingress. This water soaks the seats and carpets creating risk of corrosion and mold. There are 4 airbags near where the water comes in creating concerns that they may be compromised. Water leaks into the rf hub causing it to malfunction. This has happened twice. The first time, 5/9/2022 the vehicle would not turn off requiring battery disconnection to turn it off. The second time, 9/14/2022, the vehicle would not start and the electric parking brake would not release. Dealership has confirmed under tsb 23-016-21. There are also 2 others, one for the 3rd brake light and one for the aux antenna. Vehicle has 13500 miles and is out of warranty.
I had a failed 48v battery for the etourque system so the 12v battery was no longer being charged. I had a dispute with the dealer so I picked up the truck and began to drive home. As the generator/alternator for the etourque system was not able to charge the 48v and 12v batteries due to the 48v battery fault, the engine and all systems were running on whatever charge was left in the 12v battery. When the battery began to completely discharge, systems began to fail/go offline. Though the engine was still running as I tried to find a safe spot to pull off the road, the electric power steering failed. Unlike a traditional hydraulic power steering system failure where the wheel can be turned easily at speed and with effort at minimal speed, I was almost unable to turn the wheel at all at over 30 miles per hour. I had to pull as hard as I could to turn at a limited radius until I barely made it to a safe location off the road. The electric power steering system makes it nearly impossible to turn the steering wheel if it loses power. I am a large male and someone weaker or smaller may not have been able to turn the wheel at all.
Electronic Power Steering Failed, Rack and Pinion was replaced and dealer kept the failed component , Was impossible to safely steer the vehicle and maintain control the vehicle, luckily it failed at a location that didn't result in a crash! Failure was confirmed by Dealer and Rack and Pinion had to be replaced. Happened without any prior warnings or symptoms
-seat belt does not retract on driver side -was proven to dealer ship -didnt want to fix (glendale dodge - los angeles -key ingition turn off by it self when starting transmission loss power faile swtich gears during traffic - millage on truck 47k
Digital dash display very seldom lights up so I can't track tire pressure, mileage and warning lights It should light up when the door opens
The transmission goes into park on its own. I was at a stop light and it just went it to Park mode on it's own. Sometimes the radio and displays will shut off when I drive, then the truck dings, and then everything comes back on. It's like the thing is possessed.
The entertainment system in the truck suddenly started playing at maximum volume and the volume control could not reduce the extremely loud sound (using either the steering wheel mounted controls, or on dash controls). This caused a temporary major distraction as I quickly tried to reduce the painfully loud sound while on the Interstate highway. Using the settings section in the system menus could not solve the problem (but the mute button worked). I had to find a highway rest area and the only solution to the either off or maximum volume of the system was to disconnect the negative wire on the truck battery to get the system to hard reboot. The system reset after disconnecting the battery and the problem did not re-occur. Looking online I see that some other drivers have encountered the same issue.
3 things. 1 gas pedal light pressure causes the engine to rev up to 1000 rpm then back to 750 on flat surface speed goes from 4 mph to 14 mph. 2 ac issue when on floor or vents when it is raining or sun is not beaming on windshield it fogs up like defrost is on cold when not in defrost mode, causes visibility issue. 3 power mirror doesn't open or doesn't lock in position causing mirror to fold back in.
Instrument cluster shows ZERO function. No warning indication, No mileage, No fuel reading No Speed. At about 45 mph vehicle had reduced speed and reduced power while on a fairly busy road. Without the instrument cluster functioning, no idea what is going on and had to have it towed to dealership. Mileage unknown because of gauges not working.
+Instrument cluster has ZERO function. No warning lights, no speedometer, no display of mileage. Nothing
/ Mfg communication number 23-016-21 Associated pdf from Ram: Water leak rear of cab rear seat or headliner the federal safety agency ID numbers 10193998 and 10175683 / Mfg communication number S2023000024 Rev A Associated pdf from Ram: On my 2019 Ram 1500 5.7 etorque VIN #[XXX] FCA well knows this manufacturer defect is a common problem and they've got a TSB on it However, they feel a leaking window/roof does not pose a safety concern so there isn't a recall for it. For Etorque models this absolutely IS a safety concern!! There's a potential for the leak resulting from a manufacturer defect and they're actively repairing that very issue on my truck. This defect is known to cause the rear seat area to accumulate water/moisture.This leak is a known issue, then shouldn't the etorque system (48 volt battery) be shielded from the potential risk of water exposure? This is a 48 volt battery. Water and electricity together could cause multiple safety issues.There could be a short or electrical or computer failure.. Shutting the vehicle down while driving or worse yet starting a fire inside the cab of the truck causing possible multiple injuries or fatalities! THIS PROBLEM IS DANGEROUS!! It should be recalled and reengineered BEFORE injuries or fatalities occur!! Please do the right thing and initiate a recall with this dangerous problem so etorque model drivers are SAFE and I, a disabled veteran, can can get reimbursed for the $1422.98 that the dealer charged me for unnecessary parts and labor this FCA manufacturer mistake cost me. Regards                                      [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
A recall will only be issued for safety concerns. A Technical Service Bulletin (TSB) will be issued for known problems which are not a safety concern. A TSB isn't required to be repaired, so many times they aren't checked or fixed unless the consumer reports the problem. Likewise, if not addressed during the warranty period, they are typically* up to you to fix and/or pay for. (* more on this below) This is unlike a recall which will have safety implications and thus it must be repaired regardless of model year or mileage. This is why they send things out in the mail urging you to have the vehicle inspected/repaired. This covers them against legal claims if the affected part fails and causes injury/death. Don't confuse a "recalled" item with a known defect. They are two very different things. FCA well knows it's a common problem and they've got a TSB on it However, a leaking window/roof does not pose a safety concern so there isn't a recall for it. That doesn't mean it's not a known defect. With this being a known issue it makes it extremely difficult for FCA to claim i have a flooding problem that i caused. They know there's a potential for the leak resulting from a manufacturer defect and they're actively repairing that very issue on my truck. This defect is known to cause the rear seat area to accumulate water/moisture. This also If this leak is a known issue, then shouldn't the etorque system be shielded from the potential risk of water exposure? That's not on me I didn't alter the vehicle, drive through deep water, or somehow create damage to the covered part. It's a manufacturer defect plain and simple.It happens to be where the etorque battery is located. Water is obviously bad for electronics. Therefore the logical and reasonable person would conclude that the defect has cause the failure of the etorque system. So what about that warranty. Obviously the leak is outside the 3 year/36K mile warranty. However a vehicle warranty guarantees (or "warrants") th
Hello.. I purchased a 2019 Ram 1500 limited with the 5.7 etorque VIN#Â Â Â Â [XXX] with approximately 32000 miles on it in December of 2021 from Barton Cadillac in Newburgh N.Y.. I've put about 2000 miles more on it. About 2 weeks ago upon startup my low voltage light lit up. As the engine ran for a few seconds, the voltage continued to drop even more into the very low 11's with the red warning light illuminated....After about a minute and a half, abruptly, the voltage soared up to normal range ..14 - 14.2 volts..This happened multiple times..Finally I brought it in to Hudson Valley Chrysler Dodge Jeep Ram dealership in Newburgh NY...I was told I probably needed a new battery..So they replaced my battery but the problem was still there...So I went back and they searched for codes with their scan tool and found many pertaining to the etorque battery and components behind the rear seat...They told me water had leaked in through cracks on the plastic frame of the rear window onto the etorque battery pack and other electronic components and ruined them..They said It wasn't covered under the etorque 8 year or 80000 mile warranty because there was flooding in that area of the truck...Flooding..That truck had a cracked rear window trim which is a well known manufacturers defect..Many Ram owners have had the same issue..I have read on some forums that some dealerships did in fact cover costs for this issue even though it was not covered by the warranty...As I'm sure you know, Fiat Chrysler Automobiles has had a bulletin on this..Case # [XXX] REV A released on 1/30/21..Technically my warranty ran out on November of 2021.. .So I purchased a battery which was not the problem..It cost me $350 with troubleshooting fee..Now they're saying I have to pay for a new etorque battery pack, a replacement window which is a widely known manufacturers defect and I'd also have to pay for the labor costs..So a defective window leaked water on the etorque battery they are claimi INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT
Started my vehicle and the INSTRUMENT PANEL was blank. I can't get messages, warnings, cruise control information, or anything else that provide vehicle operating specifications (engine temp, oil temp, transmission temp, etc.). Failure of the instrument cluster to properly illuminate prevents me from receiving warnings about the vehicle's systems and increase the risk of crash.
I was driving on I-75 at approximately 73 mph when my instrument panel lights blinked and then turned off. My vehicle lost all power, I turned the steering wheel about 5-10 degrees to the right and my steering wheel locked. I could not press the brake pedal because it was stuck. I was able to get on the side of the highway where vehicle stopped. Hazard lights did not work, I could not unlock doors, start, or stop the car. When the tow truck came, they checked the battery and it had good voltage. The truck was towed to Feldman Ram dealership since 16 June 2022. I am being told that Mechanics are having difficulty figuring out the problem to this day.
While driving the airbag disabled light, driver seatbelt sensor and auto park disabled light came on. This has been a recurring issue since my purchase in February 2022. I believe this is a safety issue because the airbag may fail to deploy in the event of a collision. The vehicle will be inspected by the dealership it was purchased at on 6/21/22.
While driving the vehicle the power steering went out which cause the car to become extremely difficult to steer. This is an electrically issue where a part failed and required to be replace.
The component and system that I am reporting is the failure of the instrument cluster. The instrument cluster will not illuminate preventing me the driver from receiving warnings about the vehicles systems and increasing the risk of a crash. I am in the process of setting up an appointment with a dealer to inspect the cluster. This occurred without warning. One day I went to start the truck and the cluster did not illuminate
For the 3rd time now, while driving my truck either taking off from a light or stopping, the truck quit running and says to shift to park to start aswell as my shifting light flashing “D”. Tried to park and restart and it fails to start. Had towed every time to dealership. Twice they couldn’t find anything and once, this last time found a faulty battery cell and replaced it. Ram great for a week, voltage looks great on my dash, still quit running.
Water leaking into roof from unknown source. Creating musty smell (mold). Concerns are: 1. Mold risk to consumer health. 2. Airbags/sensors being affected by water infiltration. 3. Potential electrical hazards associated with water infiltration.
Instrument cluster screen went out (come on and off with temperature, but now completely out). This is where check engine warnings come on for my truck, and I don’t know when the truck is dinging, if there is something serious going on, or I just need an oil change. The dealer I went to said they don’t have new or used screens to replace mine with, so I feel very stuck.
The center screen of the instrument cluster blacked out and only comes on once every few weeks. The truck is available for inspection anytime. It is unsafe for my family to drive the vehicle without the instrument cluster. We are unable to see any warning lights, unable to see current mileage, and unable to rely on cruise control/ auto braking. Without warning indicators we will be unaware of faulty components and could put other drivers and or pedestrians in harm. I was unable to tag vehicle in KS on my first attempt because I could not prove mileage on vehicle. Dealer has seen and confirmed issue. Vehicle has not been inspected by manufacturer, police, or insurance representatives but I am willing to have it inspected anytime. There were no warnings or symptoms prior to the instrument cluster failure. The instrument cluster went blank in October 2021 and comes on once or twice per month randomly.
Instrument Cluster intermittently goes blank (Odometer, Engine Info, etc). Observing, the Screen blinks on/off without any information displayed. Occaionally the Instrument Cluster will work after the vehicle has sat for awhile (24hrs). But as soon as you turn off the ignition, and then turn it back on (stop at a gas station), the problem returns. After about 6 months of this pattern of going blank, and occasionally working again, NOW the Instrument Cluster just blinks on/off!
I was driving my truck home and while approaching a stop sign I proceed to apply the brakes, my vehicle drop out of drive, the D on my shift knob began flashing and a message was displayed on the panel that stated " select the P (park) and then desired gear". I looked online to see if I was the only person having this issue and it turns out that this issue is all over the forums. I considered this to be potentially dangerous issue since this could also happen in traffic. I contacted the dealership and they stated that there was no recall notice for such an issue. They stated that they were backed up with service issues and could not look at my truck for weeks. I think RAM (FCA) should look into this issue asap.
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