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2019-2020 Freightliner Sprinter 1500, Freightliner Sprinter 2500 and others recall: hose, piping, and connections

Daimler Vans USA, LLC reported this safety recall on April 6, 2021. It covers about 4,444 vehicles.

vehicles affected
4,444
reported
Apr 6, 2021
owners notified
May 28, 2021
related complaints
29

Steering: hydraulic power assist: hose, piping, and connections

What is wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach and cause hydraulic fluid to leak.
Risk
A hydraulic fluid leak may cause a sudden loss of power steering assist, increasing the risk of a crash.
Remedy
DVUSA will notify owners, and dealers will install a screw-type clamp, free of charge. Owner notification letters were mailed on May 28, 2021. Owners may contact DVUSA customer service at 1‑877‑762‑8267. DVUSA's number for this recall is NV3LETULPX.

Recall number 21V241000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 29 complaints about steering problems.

2019 Freightliner Sprinter 15002020 Freightliner Sprinter 15002019 Freightliner Sprinter 25002020 Freightliner Sprinter 25002019 Freightliner Sprinter 35002020 Freightliner Sprinter 35002019 Freightliner Sprinter 45002020 Freightliner Sprinter 45002019 Freightliner Sprinter (Vs30)2019 Mercedes-Benz Sprinter 15002020 Mercedes-Benz Sprinter 15002019 Mercedes-Benz Sprinter 2500

Questions about recall 21V241000

Is there a recall on the 2019-2020 Freightliner Sprinter 1500, Freightliner Sprinter 2500 and others hose, piping, and connections?

Yes. Recall 21V241000, reported on April 6, 2021, covers about 4,444 vehicles.

What is the fix for recall 21V241000?

DVUSA will notify owners, and dealers will install a screw-type clamp, free of charge. Owner notification letters were mailed on May 28, 2021. Owners may contact DVUSA customer service at 1‑877‑762‑8267. DVUSA's number for this recall is NV3LETULPX.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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