2017-2021 Keystone Cougar recall: frame and members
Keystone Rv Company reported this safety recall on May 24, 2021. It covers about 1,990 vehicles.
- vehicles affected
- 1,990
- reported
- May 24, 2021
- owners notified
- Jul 15, 2021
- related complaints
- 10
Structure: frame and members
- What is wrong
- Keystone RV Company (Keystone) is recalling certain 2017-2021 Keystone Cougar 368MBI trailers. The frame rails do not have enough cross support, which could cause them to buckle under certain side-load stress conditions.
- Risk
- A buckled frame rail can increase the risk of a crash.
- Remedy
- Dealers will add cross braces between each spring hanger and an outrigger between the tires on the off-door side of the vehicle, free of charge. Owner notification letters were mailed July 15, 2021. Owners may contact Keystone customer service at 1‑866‑425‑4369. Keystone's number for this recall is 21-411.
Recall number 21V380000
Affected vehicles
Owner complaints about the same problem
Owners of these vehicles have filed 10 complaints about body problems.
2018 Keystone Cougar2019 Keystone Cougar2020 Keystone Cougar2021 Keystone Cougar
Questions about recall 21V380000
Is there a recall on the 2017-2021 Keystone Cougar frame and members?
Yes. Recall 21V380000, reported on May 24, 2021, covers about 1,990 vehicles.
What is the fix for recall 21V380000?
Dealers will add cross braces between each spring hanger and an outrigger between the tires on the off-door side of the vehicle, free of charge. Owner notification letters were mailed July 15, 2021. Owners may contact Keystone customer service at 1‑866‑425‑4369. Keystone's number for this recall is 21-411.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
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