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2019-2021 Freightliner Sprinter 1500, Freightliner Sprinter 2500 and others recall: cushion

Daimler Vans USA, LLC reported this safety recall on June 2, 2021. It covers about 4,078 vehicles.

vehicles affected
4,078
reported
Jun 2, 2021
owners notified
Aug 11, 2021
related complaints
12

Air bags: passenger side frontal: cushion

What is wrong
Daimler Vans USA, LLC (DVUSA) is recalling 2019-2021 Mercedes Benz Sprinter and Freightliner Sprinter vehicles equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.
Risk
Damage to the wiring harness can prevent the side air bag within the seat to deploy inadvertently or not deploy as designed, increasing the risk of injury.
Remedy
Dealers will attach the mounting clip to the correct position, free of charge. Owner notification letters were mailed on August 11, 2021. Owners may contact DVUSA customer service at 1‑877‑762‑8267. DVUSA's number for this recall is VS3DREHSEL.

Recall number 21V410000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 12 complaints about airbags problems.

2019 Freightliner Sprinter 15002020 Freightliner Sprinter 15002021 Freightliner Sprinter 15002019 Freightliner Sprinter 25002020 Freightliner Sprinter 25002021 Freightliner Sprinter 25002019 Freightliner Sprinter 35002020 Freightliner Sprinter 35002021 Freightliner Sprinter 35002019 Freightliner Sprinter 45002020 Freightliner Sprinter 45002021 Freightliner Sprinter 4500

Questions about recall 21V410000

Is there a recall on the 2019-2021 Freightliner Sprinter 1500, Freightliner Sprinter 2500 and others cushion?

Yes. Recall 21V410000, reported on June 2, 2021, covers about 4,078 vehicles.

What is the fix for recall 21V410000?

Dealers will attach the mounting clip to the correct position, free of charge. Owner notification letters were mailed on August 11, 2021. Owners may contact DVUSA customer service at 1‑877‑762‑8267. DVUSA's number for this recall is VS3DREHSEL.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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