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2019-2021 Freightliner Sprinter 1500, Freightliner Sprinter 2500 and others recall: display function

Daimler Vans USA, LLC reported this safety recall on April 27, 2022. It covers about 12,086 vehicles.

vehicles affected
12,086
reported
Apr 27, 2022
owners notified
Jul 20, 2022
related complaints
62

Back over prevention: display function

What is wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk
An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.
Remedy
Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 20, 2022. Owners may contact DVUSA customer service at 1‑877‑762‑8267. DVUSA's number for this recall is VS3KOMRUE.

Recall number 22V281000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 62 complaints about driver assistance problems.

2019 Freightliner Sprinter 15002020 Freightliner Sprinter 15002021 Freightliner Sprinter 15002019 Freightliner Sprinter 25002020 Freightliner Sprinter 25002021 Freightliner Sprinter 25002019 Freightliner Sprinter 35002020 Freightliner Sprinter 35002021 Freightliner Sprinter 35002019 Freightliner Sprinter 45002020 Freightliner Sprinter 45002021 Freightliner Sprinter 4500

Questions about recall 22V281000

Is there a recall on the 2019-2021 Freightliner Sprinter 1500, Freightliner Sprinter 2500 and others display function?

Yes. Recall 22V281000, reported on April 27, 2022, covers about 12,086 vehicles.

What is the fix for recall 22V281000?

Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 20, 2022. Owners may contact DVUSA customer service at 1‑877‑762‑8267. DVUSA's number for this recall is VS3KOMRUE.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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