Check a VIN

2002 Sterling Acterra problems

The most common problem on the 2002 Sterling Acterra is lights. Its complaint count is close to a typical Acterra model year.

Typical yearClose to a typical year
Owner complaints
1
Recalls
6
Service bulletins
7
Worst area
Lights

The worst 2002 Sterling Acterra problems

Ranked by number of owner complaints. Mileage and cost come from what owners wrote.

  • Lights
    1
  • Locks
    1
  • Suspension
    1
  • Visibility
    1

Problems by type

Tap a problem to see which part fails, at what mileage and in which other years.

  • Lights
    1
  • Locks
    1
  • Suspension
    1
  • Visibility
    1

Recalls 6

Power train: axle assemblyReported March 25, 2008 · 28,764 vehicles affected
What is wrong
Daimler trucks is recalling 28,764 my 2001 through 2008 fccc b2 and fs65 school bus chassis, fccc fb65 conventional buses, and sterling acterra, freightliner fln, and business class m2 heavy trucks, built from january 26, 2000, through march 24, 2008, manufactured with arvinmeritor or axle alliance company 6,000 through 8,000 pound front axles utilizing a four piece spindle-nut set. These axle assemblies may have been produced with a thin spindle nut which may lead to incorrect end play, cone spin, excessive heat, degradation of lubrication, wear of the spindle nut and bearing journal, oil contamination with metal shavings, and premature bearing failure.
Risk
Continued operation may lead to wheel separation and possibly a vehicle crash.
Remedy
Daimler trucks will notify owners and will repair the vehicles free of charge. The recall began on january 8, 2009. Owners may contact daimler trucks at 1‑800‑547‑0712.

Recall number 08V137000 · Recall details

Engine and engine cooling: cooling system: fanReported March 30, 2005 · 3,568 vehicles affected
What is wrong
On certain trucks and fire trucks equipped with kys 4735-43782-02 engine cooling fans and built on caterpillar 3126, c7, mbe906, mbe926, or cummins isc engines, the steel fan insert on the cooling fans can crack.
Risk
This can result in fan breakage, resulting in vehicle damage or personal injury.
Remedy
Dealers will replace the engine cooling fan free of charge. The recall began on june 8, 2005. Owners may contact freightliner at 1‑800‑547‑0712.

Recall number 05V126000 · Recall details

Suspension: front: wheel bearingReported June 7, 2004 · 9,602 vehicles affected
What is wrong
On certain trucks built with 8,000 or 6,000 pound front axles and four-piece spindle nut sets, premature front ,wheel bearing wear may be caused by inconsistent bearing endplay adjustment.
Risk
If allowed to progress, the front wheel assembly may separate from the vehicle, which could result in a crash.
Remedy
The dealers will replace the front axle oil seals and hub cap gaskets on both sides. The recall began september 7, 2004. Owners should contact freightliner at 1‑800‑547‑0712.

Recall number 04V272000 · Recall details

Power train: drivelineReported December 13, 2002 · 145 vehicles affected
What is wrong
On certain heavy trucks, the cast output yoke on the mercedes-benz transmissions could fracture on vehicle with 1610 or 16t series drivelines.
Risk
If pieces of the yoke separate, the debris can represent a potential hzard to people outside the vheicle and to other passing vehicles.
Remedy
Dealers will replace the cast transmission output yoke with a forged part. Owner notification began on january 30, 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact freightliner at 1‑800‑547‑0712.

Recall number 02V336000 · Recall details

Fuel system, gasoline: delivery: fuel pumpReported December 3, 2002 · 2,616 vehicles affected
What is wrong
On certain trucks equipped with caterpillar 3126e hydraulically controlled electronically actuated unit injected diesel engines with high efficiency pumps (hep8), the pump components may experience a high pressure seal failure which can result in a short period of rough running and subsequent engine stall due to a loss of injection actuation pressure.
Risk
Freightliner recall no. Fl404. Once engine stall occurs, the engine cannot be restarted, increasing the risk of a crash.
Remedy
Caterpillar is conducting the owner notification and remedy for this campaign. Dealers will inspect the pump serial numbers and replace the pump if necessary. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact caterpillar at 1‑800‑447‑4986 or freightliner at 1‑800‑547‑0712.

Recall number 02V318002 · Recall details

Parking brake: conventional: mechanical: linkage and cableReported April 10, 2002 · 548 vehicles affected
What is wrong
On certain trucks equipped with meritor brand 12" x 4" dcm drum parking brake, the bolts used to attach the parking brake assembly to the flange yoke are too large and can interfere with the proper engagement of the braking system and possibly disengage.
Risk
Improper engagement of the parking brake could result in the vehicle rolling away without prior warning possibly resulting in personal injury or death.
Remedy
Dealers will replace the attaching bolts with the correct size bolts free of charge. Owner notification is expected to begin during october 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact freightliner at 1‑800‑547‑0712.

Recall number 02V108001 · Recall details

See all 6 recalls for the 2002 Sterling Acterra

Defect investigations

Front wheel separationOpened December 5, 2007, closed March 26, 2008

Odi is closing this investigation based on daimler truck north america 's (dtna) march 19, 2008, defect notification report which outlines dtna's intention to campaign 28,764 freightliner, sterling, and freightliner custom chassis vehicles [equipped with either arvinmeritor or axle alliance company 6,000 - 8,000 pound rated front axle assemblies utilizing a four piece spindle nut set] manufactured between january 26, 2000, and march 24, 2008.dtna has proposed providing a remedy for the currently installed four piece spindle nut systems which may lead to incorrect end play, [bearing] cone spin, excessive heat, degradation of lubrication, wear of the spindle nut [backface] and bearing journal, oil contamination with metal shavings, and premature bearing failure.continued operation may lead to a wheel separation.odi has relieved dtna of the responsibility to provide the information requested as part of this rq so that dtna could focus their efforts on investigation of the wheel separation issues and planning and implementing a responsive and timely field action (campaign).

RQ07003

Technical service bulletins for the 2002 Sterling Acterra 7

Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.

What 2002 Sterling Acterra owners say

Most recent owner complaints, unedited.

Filed Sep 14, 2004 · Lights, Locks · 10,000 miles · TX

When driving with the lights on, after 15 minutes to 1 hour, the tail lights and the box lights went off. The headlights stayed on, when turned off, they would come on again and would stay on for 10 minutes and the tail lights would go off again and the head lights would stay on. The windshield wipers were intermittent and the washer fluid would come on by itself. The electric door locks were intermittent. Several mechanics suggested that the 15 watt fuses would get too hot. The rear transaxle seal leaked.

Used buying checklistWhat to check on a 2002 Sterling Acterra before you buy

Compare the 2002 Sterling Acterra

Other model years

20022003200520062008

Questions about the 2002 Sterling Acterra

Is the 2002 Sterling Acterra reliable?

Owners have filed 1 complaint about the 2002 Sterling Acterra, close to a typical Acterra model year.

What is the most common problem with the 2002 Sterling Acterra?

Lights, with 1 complaint. Next is locks (1).

How many recalls does the 2002 Sterling Acterra have?

6 recalls, covering power train, engine and engine cooling and suspension.

Share your experience with the 2002 Sterling Acterra

Tell other buyers what went wrong and what it cost. We review every report before it appears, and we never publish names, emails or VINs.

No names, contact details or links. Reports about a dealer or a person are not published.

VIN decoder

See the problems and recalls for an exact car

Buying a used 2002 Sterling Acterra?

Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.

Check its history
Is this car on a recall?Check VIN