Windshield wiper fluid level sensor will not turn off even though reservoir is full
Subaru Outback wipers problems
226 of the 9,791 owner complaints about the Subaru Outback describe windshield wiper failure, most of them for the 2019 model year.
- owner complaints
- 226
- worst model year
- 2019
- typical repair cost reported
- $588
- typical mileage
- 20,747
By model year
Often reported together
Windshield crack 124Headlights 5Fire or smoke 4Check engine light 3Overheating 2Engine failure 2Door locks 2Stalling 1
What owners say
Primary Symptom: Spontaneous thermal stress fracture propagating across the front windshield. Origin Point: Extreme bottom-right outer edge, directly beneath the passenger-side windshield wiper blade. Inspection History: Initial warranty coverage denied by Sheehy Subaru. A second opinion at Farrish Subaru on August 14, 2026, also resulted in a denial, with the service advisor claiming a chip was found under the wiper blade. Safety Hazard: The crack continues to expand rapidly during normal driving conditions, directly impacting visibility and creating an ongoing structural safety I am filing a safety complaint regarding a spontaneous windshield failure on my 2024 Subaru Outback Wilderness. While parked overnight, a clean, continuous crack developed starting at the extreme bottom edge of the glass on the passenger side, directly underneath the windshield wiper blade. The crack exhibits no radiating starburst or spiderweb patterns typical of a high-velocity stone or road debris impact. Two authorized Subaru retailers (Sheehy Subaru and Farrish Subaru) have denied warranty coverage under the 3-year/36,000-mile New Vehicle Limited Warranty. The dealerships claim an almost microscopic chip point of impact exists under the wiper blade. However, this point sits completely shielded behind the mechanical arm of the wiper blade where external road impact is physically impossible. The superficial pit is a structural stress fracture point caused by excessive residual tension in the acoustic glass, a well-documented manufacturing defect in recent Subaru model years. This constitutes a critical safety hazard as the structural integrity of the acoustic windshield is compromised, and the crack continues to expand rapidly across the field of vision while driving. Subaru of America refuses to acknowledge this systemic glass fragility defect. I request that the federal safety agency investigate continuing acoustic glass tension failures in 2024 models to force a safety recall.
The contact owns a 2025 Subaru Outback. The contact stated that while driving during heavy rainfall, the front windshield displayed a distorted view while the windshield wipers were activated. The vehicle was taken to a local dealer, where it was diagnosed; however, the cause of the failure was not identified. The front windshield was cleaned. Upon further investigation, the contact associated the failure with the manufacturing of the windshield glass. The manufacturer was made aware of the failure. The failure mileage was approximately 2,000.
I had a rock thrown at my vehicle's windshield and required a replacement. I went to a Subaru dealership, Zeigler Subaru of Kenosha, local to me for a replacement. A day after I received my car, the windshield developed a hairline crack emanating from the bottom. I brought it back to the dealer and they replaced it again. After that time, it was a whole week and a half when I noticed a hairline crack, this time from the top working its way down. I brought it once again to the dealer for a replacement and a better explanation as to what is going on. 1.5 months later, I took my car again and was good for a little over a month, when I noticed the same hairline crack, this time from the bottom. I am up to having three windshields being installed and have no confidence in the safety and longevity of the vehicle I have. Subaru has had engineers come out to evaluate my vehicle and determined that its structural construction is not compromised and have tried to diagnose another probable cause coming from the windshield wiper heater and unplugged it. I have heard crack noises when driving at random intervals and have it noted to the dealership. no further update has been told to me as of the writing of this concern.
Windshield crack suddenly appeared without any known outside trauma (i.e., rock hitting windshield). The crack goes from the base of the windshield next to the wiper blade motor and stretches >10 inches across the bottom. This crack at base wiper bade motor area on left side of front windshield appears to be the same place as the class action settlement that Subaru was forced to pay out. My 2025 Subaru outback has just over 4K miles on it. the repairs by Subaru are $1678. I am the nearly exclusive driver of the car an there has been no accidents or trauma that I think could have possibly caused this defect. I submit this is a defect in the Subaru outback window design or manufacture.
The front windshield spontaneously cracked during use of windshield wipers. Resulted in multiple cracks from top center of windshield.
Weather Conditions •Temperature: 40°F •Precipitation: Light rain Road Conditions: •Location: Interstate 79 South, Pittsburgh, PA •Road Type: Interstate highway •Road Quality: Normal, no visible deficiencies Vehicle Speed: •Approximately 65 mph Vehicle Occupants: •Driver (Adult) •2 Child Passengers Description of Damage: •27-inch crack across the windshield, extending into the driver’s primary field of vision Summary: While driving southbound on Interstate 79 near Pittsburgh, PA, at approximately 65 mph in light rain and a temperature of 40°F, defroster on , I heard a sudden, loud cracking noise from the windshield. Upon pulling over to inspect, I observed a crack approximately 27 inches long, originating at the base of the windshield and extending upward into my direct line of sight. I marked the crack to monitor its progression and continued the trip with caution. Damage Details and Observations: •The crack originates from the lower edge (root) of the windshield. •The crack changes direction as it extends and intersects with a small surface chip. •The chip measures approximately 0.039 inches (1mm) in diameter and 0.0018 inches (0.1mm) in depth. •The chip is located below the hood line and directly behind the windshield wiper bracket, in an area not easily visible during standard inspections. Vehicle Information: Subaru Outback Wilderness Edition which is marketed and designed with enhanced off-road capabilities relative to the standard Outback model. Concerns: Based on the location, characteristics, and progression of the crack, I have strong doubts that this damage was caused solely by a foreign object impact (FOD). Furthermore, even if FOD was a contributing factor, the small size and isolated position of the chip — in an area shielded by the wiper bracket — raises serious concerns about the structural integrity of the windshield itself. The extent and propagation of the crack appear disproportionate to the damage
The contact owns a 2022 Subaru Outback. The contact stated that while starting the vehicle in the morning, she became aware of a 16-inch crack on the windshield. The contact stated that the crack had started close to the passenger’s side A-pillar, approximately 3-inches above the passenger’s side windshield wiper. The contact stated that the vehicle was in the garage when she became aware of the crack. The vehicle had not been taken to a dealer or glass shop. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 41,000.
Problem component: exterior mirror on driver side It was raining, I was driving, I heard what sounded like a loud explosion by my driver side window. After the initial shock, I thought a tire had blown out, but car drove ok and no tire warning light came on. It was a rural road with no shoulder, only deep stormwater ditch along the roadside, so there was no place to safely pull over in traffic to assess what may have happened. I drove about 2-3 miles before I could pull over at a safe spot.There I saw that the back side of my driver side mirror had completely disappeared. Wires were exposed. It appeared to have exploded off for no apparent reason. The body of the car was completely fine, the white exterior paint of the car was perfect, the actual housing of the mirror showed no marks, there are no dings or cracks in windows. No sign of any debris hitting the car. I reported it to Subaru general headquarters, and gave them all the info. I have an appt with local Subaru dealer this week. The mirror and housing are still on the car, minus the back, which is gone. My husband returned to the scene a few minutes later and searched for the piece that had propelled off the mirror or for any debris that could have caused the mirror to explode. There was nothing on the road, so wherever the back of the mirror went, it must have propelled far off the road. Safety issue: because an explosion like that nearly caused me to lose control of the car. And the piece that propelled off the mirror could have hit another car. Additional info. at the time of mirror exploding: my windshield wipers were on, it was a warm day so my air-conditioning was on, good chance my front dehumidifier was on. Car is equipped with heated mirrors, but heat was off.
This is a safety issue regarding the durability of windshields. I have had 2 incidents now with my 2020 subaru outback having a cracked windshield. Both times it came on suddenly with at least a foot long crack or more the first time and an 18 inch crack the second time just recently. I reported the incident to the service manager this time and he put me in touch with customer advocacy at subaru who is waiting for a report from the diagnosis on Monday, July 22. The first crack was in March 2024. Prior to the crack happening, I noticed a drip of dried substance running down the inside of my windshield from the top of the windshield. I thought it must be sealant and was going to contact subaru. However, without warning, I pulled out of my garage one morning to find a crack across the driver side of the windshield at least a foot or longer. There had been no incident of any rock hitting my windshield that I noticed and there was no damage to the paint on frame close to where the crack started which was on the outer edge of the windshield. The crack grew larger and crossed over the driver's visibility. I asked if there had been a recall since I thought this was odd and spontaneous but there was none. The service repair person said if a rock chip occurs in the defroster area in the perimeter of the windshield, the windshield will sustain a long crack. So I believed that something like that must have happened in my lack of knowledge of prior issues with subaru windshields. I had a $1000 deductible on my insurance and the repair was over that. Subaru refused to negotiate with State Farm to reduce the price so I paid the entire amount out of pocket. The second crack occurred while I was driving in the rain. I turned off my wipers to find an 18 inch long crack on the passenger side of the windshield starting at outer edge of glass. No incident of a rock chip, no damage to paint on frame.
Related recalls
Visibility: windshield
- What is wrong
- Subaru of America, Inc. (Subaru) is recalling certain 2022 Impreza and Outback vehicles. The incorrect paint clearcoat may have been applied, which can cause the windshield to be insufficiently bonded to the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 212, "Windshield Mounting."
- Risk
- An insufficiently bonded windshield can detach during a crash, increasing the risk of injury.
- Remedy
- Subaru will offer owners a vehicle exchange or repurchase, free of charge. Owner notification letters are expected to be mailed November 21, 2022. Owners may contact Subaru's customer service at 1‑844‑373‑6614. Subaru's number for this recall is WRH-22.
Recall number 22V712000 · Recall details
Visibility: rearview mirrors/devices
- What is wrong
- Subaru of America, Inc. (Subaru) is recalling certain 2018 Legacy, Outback, and BRZ vehicles. In the affected vehicles, a software issue may cause the audio display system to not initialize, resulting in the camera display remaining blank. If this occurs, the rearview image will not display while backing up the vehicle. As a result, the vehicles fail to comply with requirements of Federal Motor Vehicle Safety (FMVSS) number 111, "Rearview Mirrors."
- Risk
- Failure to display the rearview image while backing up increases the risk of crash.
- Remedy
- Subaru has notified owners, and dealers will reprogram the audio system display software, free of charge. The recall began on February 5, 2019. Owners may contact Subaru customer service at 1‑844‑373‑6614. Subaru's number for this recall is WTZ-85.
Recall number 18V935000 · Recall details
Visibility: windshield wiper/washer: motor
- What is wrong
- Subaru of America, Inc. (Subaru) is recalling certain model year 2010-2014 Legacy vehicles manufactured November 26, 2008, to June 7, 2013, and 2010-2014 Outback vehicles manufactured January 9, 2009 to June 7, 2013. Due to contamination, components within the windshield wiper motor bottom cover may interfere with each other. If an obstruction, such as a buildup of snow or ice prevents the wiper arms from being able to stop in the parked position, the wiper motor may overheat and the bottom cover may melt.
- Risk
- If the windshield wiper motor overheats, the wipers may fail, reducing driver visibility and increasing the risk of a crash. Additionally, the wiper motor cover may melt, increasing the risk of a fire.
- Remedy
- Subaru will notify owners, and dealers will replace the windshield wiper motor bottom cover assembly, free of charge. The recall began October 2016. Owners may contact Subaru customer service at 1‑800‑782‑2783. Subaru's number for this recall is WTK-71. Note: This recall supersedes recall 11V‑469. All vehicles that were remedied under that campaign are affected by this campaign, and need to have their wiper motor bottom cover replaced again.
Recall number 16V694000 · Recall details
Visibility/wiper
- What is wrong
- Subaru is recalling certain model year 2012 Outback and Legacy vehicles manufactured from April 6, 2011, through May 12, 2011. Components inside the wiper motor bottom cover may overheat.
- Risk
- If the components overheat, the wiper motor bottom cover may melt and potentially catch fire.
- Remedy
- Subaru has notified all affected owners, and dealers will replace the front wiper motor bottom cover assembly free of charge. The safety recall began February 22, 2013. Owners may contact Subaru at 1‑800‑782‑2783.
Recall number 13V078000 · Recall details
Visibility: sun/moon roof assembly
- What is wrong
- Subaru is recalling certain model year 2012 Outback and Legacy vehicles manufactured from April 6, 2011, through May 12, 2011. The moonroof glass may come loose or detach. The amount and position of the adhesive between the glass and retainer was inadequately applied.
- Risk
- The moonroof glass can loosen and detach from the vehicle during driving, resulting in a potential road hazard for other vehicles, increasing the risk of a crash.
- Remedy
- Subaru has notified the affected owners, and dealers will inspect the glass adhesion condition and either apply additional adhesive or replace the moonroof glass, free of charge. The safety recall began February 22, 2013. Owners may contact Subaru at 1‑800‑782‑2783.
Recall number 13V077000 · Recall details
Visibility: sun/moon roof assembly
- What is wrong
- Subaru is recalling certain model year 2011 outback and legacy vehicles manufactured from august 3, 2010, through july 1, 2011. The moonroof glass may come loose or detach. The amount and position of the adhesive between the glass and retainer was inadequately applied.
- Risk
- The moonroof glass can loosen and detach from the vehicle during driving, resulting in a potential road hazard for other vehicles, increasing the risk of a crash.
- Remedy
- Subaru will notify owners, and dealers will inspect the glass adhesion condition and either apply additional adhesive or replace the moonroof glass, free of charge. The safety recall is expected to begin during october 2011. Owners may contact subaru at 1‑800‑782‑2783.
Recall number 11V467000 · Recall details
Questions about the Subaru Outback wipers
Which Subaru Outback years have windshield wiper failure problems?
The model years with the most reports are 2019 (38 complaints), 2015 (29 complaints) and 2020 (27 complaints).
How much does it cost to fix windshield wiper failure on the Subaru Outback?
Owners who mentioned a price put the repair at about $588 (median of 15 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
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