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2017 Tesla Model X: loss of power steering

9 of the 269 complaints about the 2017 Tesla Model X describe loss of power steering.

owner complaints
9
of this car's complaints
3%
recalls
3
Is there a fix? There are 3 recalls and 3 service bulletins for this area of the car. See below

Loss of power steering by model year

What owners say

Filed Nov 6, 2025 · Driver assistance, Steering · MA

Power Steering Assist stopped working while on the road. A couple days later, power steering stopped working completely.

Filed Mar 24, 2025 · Steering · MT

The power steering failed sporadically and it could return to normal state after power off/reset or the errors could be latch on for days. When the power steering reduced errors message occur, the steering wheel is too heavy for any turn, we lost steering and went over to the opposite lanes (fortunately there was no on coming traffic). The car needed a tow to the service centre.

Filed Jun 1, 2023 · Steering · CA

The intermediate shaft - steering column is a design defect on these cars. A service bulletin has been issued but that is insufficient. This is a critical safety issue which could lead the driver to lose control of the vehicle. It felt like losing power steering and it required a lot of force to maintain steering control. Other owners have experienced this issue and posted their experience here: https://teslamotorsclub.com/tmc/threads/steering-u-joint-lower-shaft-issue-and-my-solution-so-far.212604/. Tesla has since redesigned this part with a CV boot to prevent corrosion and degradation of this critical joint. It is clear that the original design was flawed and all should be replaced immediately.

Filed Sep 23, 2022 · Brakes, Electrical · NJ

Starting on May 5, 2022, my car has been plagued with numerous errors messages that stated multiple features of my car were malfunctioning/disabled, both while I first got into the car, and also occurring suddenly without any warning while the car was IN MOTION on the road. This included loss of power steering, traction control, stability control, parking brake, automatic emergency braking, and lane departure avoidance . The same problem(loss of all these vital features) has recurred many times on May 22nd, May 31st, July 8th, and most recently, September 14th. Each time I brought the car in to the Tesla service center, they would have absolutely no idea what was causing the same exact issues. At the very first visit, they stated the incorrect-sized tires were likely the culprit. Even after the correct sized tires were put on, the same problems returned weeks later. Another time they replaced the MCU, but again the problem returned. Every time I brought the car in, they would basically return the car with no definitive repairs done as by the time they started working on my car, all the errors had disappeared, and they would declare the car as being "fixed". After 5 visits for the SAME EXACT problem over the past 5 months, it is extremely clear that Tesla has no idea what is wrong with the car, and keeps returning the car to me without permanently solving the problem. At this point, I feel this car should not be on the road as I could lose vital controls(power steering, brakes, etc) all of a sudden with no warning, exposing the passengers inside, and all vehicles and pedestrians around it to serious, life-threatening danger. Despite this grave risk, Tesla has refused to buy the car back even though it still has an active factory warranty, claiming that it is past the two-year buy-back window, and the fact that it already has a lemon title(for a completely different issue) from 2019. It is just a matter of time before a serious accident happens.

Filed Mar 15, 2022 · Steering · DC

Driving the model X has been difficult lately since the steering is extremely stiff. Tesla service scheduled me to replace intermediate 1st generation Shaft, steering column, lower dual motor. They will replace lower shaft on left hand drive & replaced steering I-shaft link upper.

Filed Dec 8, 2021 · Driver assistance, Steering · 60,000 miles · OH

The contact owns a 2017 Tesla Model X. The contact received notification of the federal safety agency campaign number 21V035000(Back Over Prevention, Visibility, Exterior Lighting) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced the failure and while operating the vehicle the display screen which included the backup camera would randomly malfunction causing the screen to freeze or turn black. Additionally, while operating the vehicle the power steering assist had malfunctioned causing the steering wheel to become difficult to turn in either direction. The cause of the failure was not determined. The failure mileage was 60,000.

Filed Jul 9, 2021 · Steering, Suspension · MA

The specific issue happen while I was I was pulling out of my driveway. The front passenger side suddenly started squeaking. After getting on the highway and accelerating, the car started shaking, and making louder and louder noises. Inspecting the assembly next to the front passenger side tire, I saw that the control arm assembly was making metal on metal contact and the wheel was not horizontally in place (it wiggles on steering). I took the car to the service center. They confirmed that the control arm assembly is corroded and that the issue could cause an accident if it happens while driving as I could lose steering control.

Filed Aug 19, 2020 · Brakes · 75,000 miles · TX

The vehicle experienced a multiple-system failure. Warning lights indicated loss of steering assist, loss of cruise control, loss of braking assist, and other safety features. A reset of the computer rectified the issue, but only temporarily, and the software fails again and again. In failure mode, which comes on unpredictably, the brakes make a terrible grinding sound and are not as effective in stopping the car. This is a major safety concern. The onset of these failures is usually when the car is moving and occurs randomly.

Filed Oct 24, 2017 · Steering · 500 miles · CA

Here is a complaint posted on the tesla forum about a total loss of power steering: https://forums.tesla.com/forum/forums/broken-power-steering snip** my wife called today to tell me her new tesla x had an error light that said service and power steering assist may be limited. I called my local center to inquire as to what to do next. I asked if the car was driveable, as at that time the steering seemed to be working fine. They said go for it, they'd look at the logs and get back to me. Sure enough on my way home from an errand with my 3 kids in the car, the steering stopped working. Thank god it was me driving, as there would be no way my wife would have been able to turn the wheel at all. I drove home carefully. After some research it seems this is an issue several others have gone through. Many have noted a loose ground or other power connection issue. I find it unbelievable that I could find this out in a few moments on google, but when calling tesla service, they told me to go ahead and drive the car. When I called them back, and let them know their advice could have killed me or at least gotten me into an accident, I did not get much in the way of a response.** this same failure is being discussed on many of the tesla forums. This is unacceptably dangerous. Please take urgent action to protect lives. Thank you. Concerned citizen.

Service bulletins that may apply

Related recalls

Steering: automated/adaptive steeringReported February 15, 2023 · 362,758 vehicles affected
What is wrong
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Risk
FSD Beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a crash.
Remedy
Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 15, 2023. Owners may contact Tesla customer service at 1‑877‑798‑3752. Tesla's number for this recall is SB-23-00-001.

Recall number 23V085000 · Recall details

Steering: electric power assist systemReported November 1, 2022 · 40,168 vehicles affected
What is wrong
Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S and Model X vehicles. The electronic power assist steering (EPAS) system may experience a loss of power steering assist when driving on rough roads or after hitting a pothole.
Risk
A loss of power steering assist can require greater steering effort, especially at low speeds, increasing the risk of a crash.
Remedy
Tesla has released an over-the-air (OTA) software update to recalibrate the EPAS system, free of charge. Owner notification letters were mailed December 31, 2022. Owners may contact Tesla customer service at 1‑877‑798‑3752. Tesla's number for this recall is SB-22-00-014.

Recall number 22V818000 · Recall details

Steering: automated/adaptive steeringReported January 27, 2022 · 53,822 vehicles affected
What is wrong
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Risk
Failing to stop at a stop sign can increase the risk of a crash.
Remedy
Tesla will perform an over-the-air (OTA) software update that disables the "rolling stop" functionality, free of charge. Owner notification letters were mailed March 28, 2022. Owners may contact Tesla customer service at 1‑877‑798‑3752. Tesla's number for this recall is SB-22-00-001.

Recall number 22V037000 · Recall details

Questions about the 2017 Tesla Model X power steering loss

Is loss of power steering a common problem on the 2017 Tesla Model X?

9 of 269 owner complaints about the 2017 Tesla Model X (3%) mention loss of power steering. The model year with the most reports is 2016.

Is there a recall or service bulletin for this on the 2017 Tesla Model X?

There are 3 recalls and 3 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2017 Tesla Model X

Backup camera 22Screen failure 18Ball joint 14Grinding brakes 10Adaptive cruise 9Headlights 5Lane assist 5Sudden acceleration 5Wipers 5

All model years of the Tesla Model X

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