2021 Tesla Model Y: ball joint or control arm failure

Filed Nov 4, 2026 · Suspension · 172,316 miles · VA

The contact owns a 2021 Tesla Model Y. The contact stated that while driving 55 MPH, there was an abnormally loud popping and cracking sound, and the steering wheel became unstable. The contact pulled over to the side of the road. The contact resumed driving; however, the steering wheel was loose, causing the vehicle to fail to respond to steering input. The contact pulled over a second time and inspected the vehicle, discovering that the front driver’s side wheel was turned inward. The vehicle was towed to the residence, and later towed to Bimmer Rescue, where it was diagnosed that the axle bolts had backed out, the axle was fractured, and the lower control arm sustained damages and struck and cracked the sub frame. The contact associated the failure with the federal safety agency Action Number: PE26006 (Suspension). A Tesla Service Center was notified of the failure in person, but no assistance was provided. The failure mileage was 172,316.

Filed Oct 13, 2026 · Body · AR

I am filing this complaint regarding a serious front suspension failure involving my 2021 Tesla Model Y. Vehicle Information: •Manufacturer: Tesla, Inc. •Model: Model Y •Model Year: 2021 •VIN: [XXX] •Mileage: 92,515 miles •Tesla Service Inspection Date: XXX •Service Location: Tesla Service Center, [XXX] Description of Safety Defect: My 2021 Tesla Model Y experienced a serious failure involving the front driver’s side lower control arm/lateral link assembly. The inner mounting bolt backed out and the lower control arm detached from its mounting point on the front subframe. The control arm bushing was torn, and the suspension arm became loose, rendering the vehicle unsafe and undrivable. The vehicle was taken to the Tesla Service Center in [XXX], where the issue was documented in the service estimate dated XXX. Tesla proposed replacing the front lower lateral links, front subframe assembly, left front lower compliance link, and right front halfshaft, along with performing a four-wheel alignment. Safety Concerns: I am extremely concerned that a critical suspension mounting bolt could back out and allow the lower control arm to separate from the vehicle’s subframe. A failure of this nature could result in loss of steering control, wheel misalignment, or a serious accident, particularly if it occurs at highway speeds. This is not a routine suspension wear issue. It involves the separation of a critical suspension component that is essential for maintaining vehicle stability and steering control. Potential Related Recalls and Investigation: I requested that Tesla review whether my vehicle is affected by the following recall or investigation references: •the federal safety agency Recall 21V‑835 •the federal safety agency Recall 23V‑235 •the federal safety agency Recall 26V558 •Tesla Service Bulletin SB-26-31-004 •the federal safety agency Investigation PE26006 See more info in attachment. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Sep 30, 2026 · Suspension · DC

The vehicle suffered severe, premature suspension control arm degradation resulting in loud creaking/squeaking, forcing an emergency out-of-pocket replacement costing over $1,000. This is a known systemic defect noted in Tesla TSB SB-20-31-006. This first occurred in February and then again in July this year.

Filed Sep 10, 2026 · Body, Suspension · CA

I brought the vehicle to a Tesla Service Center for a front suspension noise. During the alignment portion of that repair, the technician found a crack in the left side of the rear subframe casting, the structural member that locates the rear suspension links and supports the rear drive unit. The subframe required full replacement. There was no impact event. The vehicle has never struck a curb, pothole, or object, and Tesla's own written finding confirmed there was no evidence of any side impact. Tesla attributed the crack to stress transmitted from failed front lower control arm bushings, which were replaced at the same visit. The front lower lateral links and their subframe fasteners were also replaced during this repair. The Tesla technician stated he had not seen this subframe crack so severely at this mileage, and that he normally sees this failure only on vehicles over 100,000 miles, or vehicles that have hit severe potholes or fallen off steep curbs, none of which applies here. A rear subframe cracking under normal driving loads at 68,000 miles is a structural failure with safety implications. The subframe controls rear wheel alignment and retains the drive unit. Progressive or sudden failure could cause loss of alignment, instability, or loss of vehicle control. I am reporting this so the federal safety agency can determine whether premature rear subframe cracking, potentially linked to front suspension link failure, represents a defect trend on these vehicles.

Filed Sep 2, 2026 · Suspension · MA · crash

I own a 2021 Tesla Model Y with approximately 51,300 miles. Beginning in June 2026 I noticed a persistent creaking noise from the front suspension, most audible when accelerating and when turning at low speed. The vehicle had been rear-ended in June 2026 and repaired at a body shop; the noise was reported to the shop at that time and persisted after the repair was completed. On September 2, 2026 I brought the vehicle to a Tesla Service Center for diagnosis. The technician test drove the vehicle, verified the noise, and performed an inspection on a lift. The written findings were that both front upper control arm ball joints were partially seized, both front lateral link bushings were torn, and both front compliance link bushings were torn. Tesla recommended replacement of the front upper control arms, front lower lateral links, and front lower compliance links, quoted at approximately $2,610 at my own expense. Tesla further stated that a four-wheel alignment could not be accurately performed in the vehicle's current condition because of the torn bushings. No crash, fire, or injury has resulted. The vehicle remains in service. I am filing this complaint because these are the same front suspension components identified in the federal safety agency's open investigation into front suspension link separation in Model 3 and Model Y vehicles, and my vehicle falls within the model years under review. The failure is bilateral and occurred with no impact to the front of the vehicle and no off-road or track use. I am concerned that degraded bushings and seized ball joints across all three component types create a risk of link separation and loss of steering control without meaningful warning beyond the creaking noise.

Filed Aug 20, 2026 · Suspension · IN

In May 2025, my 2021 Tesla Model Y, with approximately 50,600 miles, developed a squeaking/groaning noise from the front suspension, especially while turning. I brought the vehicle to a Tesla Service Center because of the noise. Tesla inspected and road-tested the vehicle and confirmed the squeaking/groaning from the front suspension. According to the Tesla service invoice, the noise was caused by worn front suspension components. Tesla replaced both front lower lateral links, both front lower compliance links, and both front upper control arms. Tesla also replaced the associated lateral-link bolts/hardware and performed a four-wheel alignment. There were no warning lights or dashboard messages that I recall. The suspension noise was the symptom that caused me to seek service. The problem was confirmed by Tesla during its inspection and road test. I paid for the repair myself. I am reporting this because I recently learned that the federal safety agency is investigating front lower lateral-link failures in 2021–2023 Tesla Model Y vehicles under Preliminary Evaluation PE26006. My vehicle is within the model years under investigation, and Tesla replaced both of my front lower lateral links after confirming my front suspension symptoms. I do not know whether my lateral links would have eventually detached if they had not been replaced. The original components were removed by Tesla during the repair and are not available for inspection.

Filed Aug 7, 2026 · Steering · 100,000 miles · NV

The contact owns a 2021 Tesla Model Y. The contact stated that while the vehicle was parked, there was an abnormal sound while turning the steering wheel to the left or the right. There was no warning light illuminated. The vehicle was taken to an independent mechanic, and the contact was informed that the lower and upper control arms were failing. The contact was informed that the lower and upper control arms needed to be replaced. The contact was advised to take the vehicle to the dealer. The dealer was made aware of the failure. The contact stated that a service appointment was scheduled. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000.

Filed Aug 6, 2026 · Suspension · TX

Noises started coming from suspension and I had an independent shop verify the issue. The lower control arm had separated from bushing and rubbing against subframe.

Filed Jun 16, 2026 · Suspension · FL

2021 Tesla Model Y suffered a complete failure of the front lower lateral links, compliance links, and upper control arms at only 29,103 miles. The vehicle has been inspected by the manufacturer. It is currently being repaired at my cost. There was no warning lights or messages. I had noticed a creaking sound upon turning, especially while in reverse. I believe this mirrors the exact mechanical failures seen in the federal safety agency Campaign 21V835000. However, my VIN number was not listed in this recall.

Filed Jun 3, 2026 · Suspension · CA

I purchased a 2021 Tesla Model Y (VIN: [XXX] ) used directly from Tesla. I am the first retail owner outside of Tesla. I am currently experiencing a knocking noise from the driver side suspension. I have requested that Tesla inspect and complete the following federally mandated safety recalls and service bulletins, none of which appear in my vehicle’s service history: • the federal safety agency Recall 21V‑835 / SB-21-31-003 — Front suspension lateral link fasteners may loosen and separate from the sub-frame, causing instability and crash risk • the federal safety agency Recall 21V‑912 — Suspension knuckles may fracture • SB-20-31-006 — Front upper control arm ball joint reseal Tesla service has refused to perform these repairs free of charge, citing expired warranty (warranty expired April 5, 2025). Tesla’s response does not address that these are federal safety recalls, not warranty repairs. Federal law requires recall repairs to be performed free of charge regardless of warranty status, age, or mileage. Tesla has also failed to provide written documentation confirming whether these recalls were completed prior to selling me the vehicle. Instead, I have been redirected to a self-service VIN lookup tool and a general data privacy request form — neither of which confirms when, where, or whether the recall work was actually performed. I am requesting the federal safety agency investigate Tesla’s failure to complete these safety recalls prior to selling this vehicle to a retail customer, and their refusal to honor federal recall obligations. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Apr 28, 2026 · Steering, Suspension · IL

My 2021 Model Y has about 24,500 miles began squeaking when turning the steering wheel or hitting bumps. I read online that many tesla owners had the same issue. The design on these weren't great allowing water to penetrate these parts and cause them to ware down faster. I already paid for the replacement of the upper and lower control arms.

Filed Apr 11, 2026 · Suspension · OH

Squeaking (lubrication failure) of the front suspension components, prematurely, are a common and widespread issue with Tesla vehicles. I have approximately 60k miles on my model Y and the front control arms are making noises. Tesla wants to replace a significant amount of suspension components at a high cost, instead of a recall (or creating serviceable lubrication points on these components). the federal safety agency needs to hold Tesla accountable for faulty suspension design and lack of maintainability leading to premature failure.