2021 Tesla Model Y: backup camera failure

Filed Oct 27, 2026 · Driver assistance, Visibility · CA

My 2021 Tesla Model Y (Autopilot Hardware 3) had a malfunction of its camera system and automatic windshield wipers after an over-the-air software update. The update was version 2026.38.5.1, which included FSD (Supervised) v14.3 Lite, and it installed on Oct 17. The vehicle had no problems with these systems before the update. After the update, the rearview camera did not display when shifting into reverse, the passenger side rear camera feeds stopped working, the automatic wipers did not activate in rain. Tesla’s automatic wipers depend on the vehicle’s cameras rather than a separate rain sensor, so both failures point to the camera or Autopilot computer system. Safety risk: Without a working rearview camera, I could not reliably see pedestrians, children, or objects behind the vehicle when reversing. Without working automatic wipers, visibility in rain depended entirely on manual control. Camera-dependent safety features such as automatic emergency braking and lane departure warning may also have been affected. The problem first appeared immediately after the 2026.38.5.1 update. I went to the Tesla service center and they are charging an exorbitant to even diagnose the issue ($265 per issue). Current status: On Oct 26, Tesla installed a newer update, 2026.38.5.11. However, the problem persists. The passenger side rear camera briefly worked before going dark again.

Filed Oct 4, 2026 · Driver assistance, Electrical · PA

COMPONENT: The car computer (Tesla HW3 / "Full Self-Driving Computer 3," which houses the Autopilot computer and GPS) failed during a scheduled overnight over-the-air software update from version XXX in early XXX. The update failed to install, and from that point all cameras were black including the backup camera, navigation was frozen, and every driver-assistance feature was unavailable: Autopilot, FSD, automatic emergency braking, forward collision warning, lane keeping, and blind spot monitoring. The failed unit was returned to the owner and is available for inspection. SAFETY RISK: The vehicle remained drivable with crash-avoidance systems and the federally required backup camera disabled. The only indication was a camera-unavailable message; there was no clear warning that AEB and collision warning were off. The vehicle was driven about three weeks in this condition while awaiting parts. CONFIRMED BY MANUFACTURER: Yes. Tesla remote diagnosis determined the car computer required replacement. Tesla remotely cancelled and re-pushed the update on XXX; the download stalled at 0 B/s and never installed. Tesla Service in [XXX] replaced the car computer on XXX at owner expense ($2,489.48; outside basic warranty, goodwill declined). Tesla's repair notes state the loss of all camera images and Autopilot capability occurred "after a failed software update." PRIOR WARNINGS: None. No warning lamps or messages before the update; the vehicle operated normally on XXX Owner resets, power-off, and 12V disconnect did not restore function. ASSESSMENT: The Autopilot computer failed during a manufacturer-pushed software update. Owner forums and automotive press reported numerous similar HW3 computer failures in summer 2026 following Tesla software releases. No crash, fire, or injury. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Oct 3, 2026 · Driver assistance, Electrical · MD

On October 1, 2026, immediately after my 2021 Tesla Model Y installed Tesla software update 2026.32.7, the driver-assist computer entered a continuous boot loop. All eight vehicle cameras went black (confirmed in the vehicle's Service Mode), the rear camera displays 'camera temporarily unavailable,' Autosteer will not engage, and the vehicle shows alert UI_a114 for degraded driving visualization. All camera-dependent driver-assist and safety features are inoperative. The vehicle had zero driver-assist or camera issues before the update. I performed a scroll-wheel reboot, a driver-assist system reset, and a full Service Mode software reinstall, none of which resolved the issue. Tesla's remote service diagnosed a 'hardware failure' of the Full Self-Driving computer and quoted $2,701.32 for replacement, without explaining how firmware corruption from their own update was ruled out. A manufacturer software update disabling all cameras and driver-assist safety systems is a safety defect.

Filed Sep 15, 2026 · Driver assistance, Electrical · WA

On or about XXX my Tesla Model Y downloaded FSD version 14 Lite. One day after downloading the software, I used FSD and the new software caused the computer to overheat. This killed the car computer and made FSD, adaptive, cruise control, lane keep assist, reverse camera, and many other functions, including GPS and navigation inoperable. My car’s warranty expired in January of this year and Tesla will not cover the replacement car computer. There are hundreds of other complaints of this issue reported online on [XXX], Reddit, Facebook, etc. In the 2nd quarter Tesla Earnings Call, [XXX] declared that hardware 3 equipped Tesla vehicles would not be able to support autonomous driving with full self driving. He stated every hardware 3 vehicle will need to be updated with a hardware 4 computer and cameras. Since my hardware 3 computer failed, I requested the hardware 4 computer and cameras to be installed, but Tesla denied this service even though [XXX] said it was a requirement. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Jul 6, 2026 · Driver assistance · TN

Safety features on vehicle stopped working after software update was pushed to my vehicle. GPS, all cameras including backup camera and ones used for blind spots, and cruise control have all stopped working. Time displays incorrectly due to GPS issue and night mode stays on so rear view & back window stay dark making it hard to see other vehicles around me during the day. I’ve followed all recommended steps to resolve and issue persists.

Filed Jun 3, 2026 · Driver assistance · CA

Even after the recent recall for backup camera freezing, my backup camera froze again today. I took the car in, in the past, to report the problem and was told to reset the computer even after the technician witnessed the problem. Got charged $300 so haven't been back. Problem has been there for a couple of years. I had hoped the software update would fix it but no such luck.

Filed May 8, 2026 · Driver assistance, Electrical · CA

My 2021 Tesla Model Y HW3 experienced complete failure of all cameras, GPS, Automatic Emergency Braking, and Adaptive Cruise Control following the installation of software update 2026.8.6.1 — the OTA remedy update issued by Tesla for the federal safety agency Recall 26V283000. The vehicle was fully functional prior to this update. The failure was confirmed and reproduced by Tesla's authorized service center. The service advisor confirmed in writing: "During the update, the computer failed to reboot properly. We attempted to perform a 12V reset but unfortunately it is still stuck in the boot loop state." The Autopilot ECU (Primary/Turbo A) is stuck in a permanent boot loop and cannot be recovered by software means. Safety impact: All cameras including rearview camera are completely non-functional. Automatic Emergency Braking and all ADAS features are disabled. The vehicle cannot safely detect obstacles or pedestrians. GPS navigation is frozen. Tesla has confirmed the computer requires replacement but is classifying it as a customer-pay repair citing expired warranty, despite the failure occurring during Tesla's own recall remedy software deployment. This vehicle meets every technical criterion of Recall 26V283000 — HW3 hardware, 2021 Model Y, software version 2026.8.6.1, complete camera failure — but does not appear in the recall VIN database. I am requesting the federal safety agency review whether this VIN should be included in recall 26V283000 or a related investigation.

Filed Apr 16, 2026 · Driver assistance, Visibility · IL

The rear camera has failed posing a safety issue when reversing the vehicle.

Filed Dec 15, 2025 · Electrical, Visibility · FL

In May 2025, Tesla pushed an over-the-air (OTA) software update overnight while the vehicle was parked. When the vehicle was started the following morning, the update had failed mid-process and stalled at approximately 50%. Immediately upon startup, the backup camera and navigation/maps stopped functioning. The vehicle has been unable to complete subsequent software updates since. Tesla service later inspected the vehicle and indicated that the main computer/ECU was stuck in a loop and required replacement. The backup camera and navigation loss occurred immediately following the OTA update and persisted for several months despite multiple service attempts. Due to the vehicle’s rear design and limited rear window visibility, operating the vehicle in reverse without a functioning backup camera significantly impairs visibility. Even when using mirrors or physically turning to look backward, rearward visibility is restricted. As a result, the loss of backup camera functionality presents an ongoing, daily safety hazard during normal vehicle operation.

Filed Oct 15, 2025 · NC

Rear cameras and side cameras suddenly failed resulting in low visibility and severe blind spots increasing the chances of collision with other vehicles, people, etc. It is reproducible at the dealer and they are trying to fix the problem by replacing the computer. It can be inspected until dealer repairs the issue. The vehicle has only been inspected by the dealer. There was a warning on the screen starting that cameras are temporarily unavailable but camera function did not return after a week and brought to the dealer for repair.

Filed Sep 2, 2025 · Electrical, Engine · FL

The main vehicle computer (MCU) failed. The problem first appeared in May 2024 with intermittent rear camera malfunctions. It has since worsened. Most recently (08/28/25), the center display went completely black and the vehicle became inoperable — I could not start or move it. This left me stranded in a dangerous neighborhood late at night and required the car to be towed. When the display fails, I lose access to the rear camera, climate controls (including defrost), and turn signal indicators. These are safety-critical systems, and in this case the failure also disabled the ability to drive the vehicle entirely. The problem has been reported to Tesla. They inspected the vehicle but claimed the earlier camera malfunction was unrelated to the current computer failure. No independent mechanic has inspected it. The failures are ongoing and reproducible. No warning lights or alerts appeared before the system shut down. The vehicle is available for inspection upon request. Being that this issue originally arose back in May, 2024- it should fall under Tesla’s warranty which expired in December 2024.

Filed May 3, 2025 · Driver assistance · CA

- Computer appears to stop working in colder temperatures (or random). - ALL cameras, including rear view camera (needed for backing up) and side cameras stop working. Error message shown on touch screen saying cameras are not available. - All road sensing information including other cars, lanes markers (everything) disappears from touch screen dashboard and no longer works. There are no longer any warnings for anything. - GPS tracking stops and no longer tracks along with the car. Car becomes a safety hazard due to poor visibility. Especially evident during reverse.