2024 Tesla Model Y: backup camera failure

Filed Sep 14, 2026 · Driver assistance · CA

My 2024 Tesla Model Y (VIN [XXX]) has lost all forward camera-based safety and driver assistance functions. The vehicle displays alerts that Automatic Emergency Braking is unavailable, Park Assist is unavailable, adaptive headlight features are unavailable, and that self-driving is degrading and the vehicle may stop. Autopilot and Full Self-Driving will not engage. The side repeater cameras and the rearview camera still display images normally on the touchscreen, so the failure is not a loss of video display. The loss of Automatic Emergency Braking and forward collision warning means the vehicle has no automated protection against a frontal collision, and the loss of adaptive headlights and auto high beam means the high beams no longer dim for oncoming traffic. I performed a touchscreen reboot and a full power-off reset, and the condition returned. The vehicle is equipped with HW4 hardware and falls within the model years covered by the federal safety agency campaign 25V002000 (Tesla SB-25-00-001) concerning a computer circuit board short, though my VIN was not included in that recall population. I am reporting this because a vehicle sold with these active safety systems is now operating without them, and I believe other owners of vehicles in this build range may be experiencing the same failure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Sep 24, 2025 · Driver assistance · CA · crash

When in reverse, the reverse camera disappears if the driver turns the air conditioner on. I was in reverse, pushed the air conditioner button, the camera disappeared and I hit a car behind me. There were also no warning sensors when I got close to the car. It seems to be a safety issue for the reverse camera to ever disappear while in reverse. I’ve had many other cars and while in reverse, you can still turn on the radio or the air conditioner without losing the reverse camera visibility. a child could easily be run over because of this

Filed Apr 27, 2025 · Driver assistance, Lights · CA

The backup camera system is not available, no camera visibility on any of the cameras, no sensors detection, blinkers only lit for 2 seconds and after that they are turned off automatically. Vehicle is not safe to drive with the risk of system failure while driving.

Filed Jan 13, 2025 · Driver assistance · VA

Tesla has told me the AP4 computer has failed in my car which has resulted in them having to replace it. I had this issue start on 1/12, and I scheduled the earliest appointment available for 1/30. They did not offer me a rental or any assistance during this time, and I need my vehicle to commute to work and conduct other essential activities. It has just over 1,000 miles on it and is ~3 months old now. This issue impacts: backup camera, emergency braking, blind spot detection, lane keep/centering, assisting with parking, automatic high beams and wipers, cruise control/ adaptive cruise control, Vehicles built in GPS to be stuck at one location every time, has made my touchscreen not automatically brighten or dim, my auto dimming mirrors be too dim in most driving conditions, constantly fail to install system improvements and safety updates, and because my vehicle keeps trying to do this, it has caused increased battery drain as well. This has increased the safety risk of my vehicle tremendously, and i have received no reparations for it.

Filed Jan 11, 2025 · Driver assistance · CO

None of the cameras work in the Tesla. Unable to use any safety features. No reverse camera. Any adaptive cruise control, safety features are all disabled. Two months to get it repaired and serviced.

Filed Jan 10, 2025 · Driver assistance · WA

Back in late November 2024, Tesla pushed an Over-The-Air (OTA) update to my 2024 Tesla Model Y. Immediately after pushing this OTA, all of my car's cameras stopped working (INCLUDING my rear or "backup" camera). This is in violation of federal law as all new vehicles are required to have a backup camera. Additional safety-critical items were also impacted: the rear-view and both of the side mirrors remain tinted to the darkest level, reducing my visibility. The side mirrors are also tilted in the "downward" position, making lane changes incredibly difficult. Since the front-facing and side-facing cameras do not work the vehicle's forward and side collision detection systems are inoperable. The vehicle suffers from additional failures (GPS navigation, Maps, Autopilot, among many others). I have presented these issues to Tesla and they have continously pushed out my repair date. I have also asked for a loaner vehicle due to the failure of the car's safety systems (some of which are federally mandated!!). Tesla has ignored my pleas for a loaner vehicle and has also remained silent when I have repeatedly asked to return the vehicle under Washington State lemon laws. My safety and the safety of others have been put at grave risk due to the backup camera and collision detection cameras not working. Tesla has NOT inspected the vehicle as they continuously push my service date further out. No obvious warning lamps, messages, or other symptoms appear. The user doesn't know these federally-mandated safety features are inoperable until they put the car in "reverse" or attempt a lane change.

Filed Jan 10, 2025 · Driver assistance · TX

Park assist error message when put car in reverse. No visualizations on display. Early collision not working. Several times (not in this instance) backup camera has been black and does not show an image. Sentry system error message. FSD offline. (may not be a safety issue but wanted to provide information as it would show other errors in the system affecting safety) I have a scheduled appointment with the service center in February.

Filed Jan 5, 2025 · Driver assistance · OR

According to Tesla the AI4 computer experienced an internal short circuit. This has rendered all cameras including backup camera, GPS, parking sensors, and automatic wipers inoperable. The visibility out of the vehicle is very poor to the rear without the backup camera. Parking without the rear camera and parking sensors is difficult. Not having physical controls for the wipers makes turning them on/off and changing speeds difficult, causing a lot of drivers distraction.

Filed Dec 31, 2024 · Driver assistance · VT

Around Dec 16 all cameras in my 2024 Model Y Tesla stopped working and it has not worked since that date. This affects many systems, the most important of which is that I now have no rear backup camera. I believe vehicle manufacturers are required to have functioning back up cameras. I notified Tesla service on 12/16 and was told there was a known computer hardware problem which would cause my incident. Tesla service told me they were unable to obtain the needed computer replacement for a month at least. They informed me there was no safety risk, but I disagree since I don’t have a functioning back up camera, nor lane change camera assistance. Also the display panel is very dark and impossible to read most of the time, posing another safety concern. Why has Tesla not issued a public statement about this problem, and why has the federal safety agency not mandated a formal recall?

Filed Dec 30, 2024 · Driver assistance · NE

Vehicle Information: • Make: Tesla • Model: Model Y • Year: 2024 Description of the Problem: After a software update pushed by Tesla, the AP4 computer in my 2024 Tesla Model Y shorted out, causing a complete failure of all systems controlled by this computer. The following safety-critical and driver-assist features have become non-functional: Cruise Control (adaptive or otherwise) Back up Camera Forward Collision Warning Lane Departure Warning Lane Keeping Assistance Blind Spot Warning Parking Collision Warning Full Self-Driving and Auto Park features Cameras required for Autopilot functionality Additionally, because the GPS system has failed, the vehicle’s Navigation system is inoperable. This impacts Tesla’s unique route planning feature that sets up Supercharger stops during long journeys. Without a functioning navigation system, I cannot properly plan my travel or locate charging stations, which severely affects the usability of the vehicle. Safety Concerns: The failure of these systems, especially safety features like forward collision warning, lane keeping assistance, and blind spot monitoring, puts both the driver and others on the road at risk. Losing access to safety-critical functions after an update is unacceptable and poses a serious danger to vehicle occupants and surrounding traffic. Incident Details: • The issue occurred immediately following a software update. • Tesla pushed the update remotely without providing any warning or indication of potential risks. • The failure appears to be related to a hardware short in the AP4 computer, directly caused or exacerbated by the update. Desired Outcome: • A thorough investigation into Tesla’s software update process and its effect on vehicle hardware and safety systems. • A resolution that prevents similar failures in other vehicles and ensures system updates do not compromise vehicle safety or critical functionality.

Filed Dec 29, 2024 · Driver assistance · MD

After a software update pushed by Tesla, the AP4 computer in my 2024 Tesla Model Y shorted out, causing a complete failure of all systems controlled by this computer. None of cameras on my vehicle are now viewable. Due to the design of the vehicle, reversing without having a backup camera functional is a hazardous event. Also, the following safety-critical and driver-assist features have become non-functional: -Cruise Control (adaptive or otherwise) -Forward Collision Warning -Lane Departure Warning -Lane Keeping Assistance -Blind Spot Warning -Parking Collision Warning -Full Self-Driving and Auto Park features -Cameras required for Autopilot functionality -GPS system has failed, the vehicle’s Navigation system is inoperable. Safety Concerns: The failure of these systems, especially safety features like forward collision warning, lane keeping assistance, and blind spot monitoring, puts both the driver and others on the road at risk. Without a backup camera, the risk of causing injury to people or property is greatly increased. Losing access to safety-critical functions after an update is unacceptable and poses a serious danger to vehicle occupants and surrounding traffic. Incident Details: • The issue occurred immediately following a software update. • Tesla pushed the update remotely without providing any warning or indication of potential risks. • The failure appears to be related to a hardware short in the AP4 computer, directly caused or exacerbated by the update. Desired Outcome: • A thorough investigation into Tesla’s software update process and its effect on vehicle hardware and safety systems. • A resolution that prevents similar failures in other vehicles and ensures system updates do not compromise vehicle safety or critical functionality.

Filed Dec 29, 2024 · Airbags, Driver assistance · CA

Several malfunctions: all cameras including rear cameras were disabled, high beams would flash on and off continuously when in auto mode. Front Passenger safety restraint failure alert message that eventually turned off. The car continuously has a humming noise even after turned off. Navigation system was not operable.