2025 Tesla Model Y: backup camera failure

Filed Sep 22, 2026 · Driver assistance, Electrical · CA

The vehicle has suffered recurring, critical electronic and low-voltage safety system failures that first began under the original factory warranty and have now resulted in a complete central computer (HW4) failure. History of Defect: 1. Feb 2025 (~7,170 miles): Initial failure of the 16V low-voltage network and safety systems. Tesla replaced the VCFRONT body controller and low-voltage battery under warranty. 2. May 2025 (~14,543 miles): Safety equipment failures required replacement of the cabin radar and seat belt buckles under warranty. 3. Sept 2026 (~80,000 miles): Total Hardware 4 (HW4) central computer failure. This resulted in the complete loss of all Active Safety Systems, Forward Collision Warning, Automatic Emergency Braking, Autopilot, backup cameras, and power management features. Safety Risk: The complete failure of the HW4 computer completely disables essential safety functions required for safe vehicle operation on public highways. Tesla has denied warranty coverage for the HW4 replacement despite the issue originating from early low-voltage controller failures during the bumper-to-bumper warranty period. ADDITIONAL CRITICAL SAFETY INCIDENT: During the computer/system failure, I experienced a power steering malfunction accompanied by an on-screen warning. The steering wheel became extremely hard to turn/stiff, making it nearly impossible to steer the vehicle safely.

Filed Jan 26, 2026 · Driver assistance, Electrical · FL

All safety and most computer related features in the vehicle have failed. Cruise control, backup cameras, all other cameras, the navigation (assuming this is also impacting the projection of remaining battery life as my car always thinks it is at my home), warning signals for approaching obstacles/dangers, cruise control of any kind does now work, lane departure warning has failed, and automatic windshield wipers do not work. This happened without warning and was not related to an update. On January 13, 2026, the car worked in the morning and then all of these issues started happening. I made a Tesla service appointment, but they are not able to see me until February 3, 2026.

Filed Mar 5, 2025 · Driver assistance, Electrical · CA

I bought a tesla model Y 2025 and got my car delivered on [XXX] I barely drove it and within a week, I noticed all sensors stopped working (ALL cameras and camera-related functions stopped working, including the legally mandatory backup camera for new cars, GPS has stopped working, making the premium connectivity package I paid not usable). Not only was I not able to use the self driving capability, which I paid $8000 for, but also the car lacked the most basic safety features. I contacted Tesla service center, they refused to admit that the sensor malfunction is a security concern, and still put me on an appointment three weeks later (dec 13). After the first appointment, they did not fix the problem at all and noted it was a major computer issue, as reported by several media outlets [XXX] ). So my brand new car has a defective core component upon delivery. I was scheduled to meet them after they get the computer part on Dec 27. The appointment was rescheduled to Jan 14 again for missing parts. During the process, I found some weird tricks online and semi-fixed my car’s navigation but the sensor issues still exist. And on Jan 14 again, they claimed the computer part was missing again and I had to wait until that upcoming weekend to fix it. To summarize the situation: I was given a car that is defective upon delivery on its most important core component for 2.5 months, when the car lacks even the basic legally required safety features, as well as premium features that I already paid off! During the process, I also spent a lot of time dealing with their customer service, and rescheduled appointments (I even had to drive to their service center several times to get a loaner and had to return the loaner early before they did not have parts to fix my car). Their negligence on safety, and promised features is simply astonishing and unacceptable. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Jan 6, 2025 · Acceleration, Driver assistance · CO

2025 Tesla model Y cameras and sensors all stopped working within 700 miles driven from brand new. Affected systems included all cameras, including backup camera, as well as GPS navigation, with the GPS system believing the vehicle to be static at a Tesla facility in California. This not only prevented the self-driving and navigation from functioning, it caused numerous safety features to be disabled including (mandatory) backup cameras, collision-avoidance system, lane-departure warning system, cross-traffic alert system, rear collision avoidance system, and automatic safety braking. Upon reporting to Tesla, was told a "new component" was required, which later was told was a new computer. The manufacturer initially set a date 2 weeks in the future for a repair; then they pushed it a month; then tried to push it another month before I pushed back. This resulted in it being taken in earlier than the repair date. The vehicle is still awaiting repair. There were no warnings of this failure, it simply all happened at once. Upon confronting Tesla service with this being a known issue [XXX] ) and requesting a loaner for the meantime, they eventually found one, but only after great protestation and pushback, with eventual threats of legal action leading to a more personal touch. This is clearly a known issue which they are downplaying. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Dec 25, 2024 · Driver assistance · CA

I took delivery of the Tesla Model Y yesterday (12/24/2024). The car has 73 miles on it as of now. First, the rear view camera stops working this morning (12/25/2024) and parking assistant is not available. Then the autopilot won't turn on and the car shows an alert that "power limited". After I arrived home from a supercharger (the car is charged to 80% as of now) around 1pm, the screen turns brick, and it will not turn on again after rebooting. It can drive, but the power feels weak. I called Tesla roadside service. The car has been towed to the Fresno service center.

Filed Dec 21, 2024 · Driver assistance · NJ

All cameras and related functions stopped working, including back up camera. GPS is not working. Tesla pushed back my service appointment until 1/21/25. Safety is an issue now due to blindspots and they will not give me a loaner car. Tesla informed me the computer needs to be replaced. They reported this is wide spread and Tesla is not sure why it happened. I was informed that even though my new appointment is 1/21 it is likely that it would be pushed back further. I have only had this car for 5 weeks. No warning lights came on prior to this happening.

Filed Dec 19, 2024 · Driver assistance · VA

The automatic pilot computer (AP4) failed on my 2025 Tesla Model Y after approximately 400 miles. This controls a lot of the vehicle's auto pilot features but it also controls a lot of its safety features, such as the back-up camera, forward collision warning and blind spot warning. As of 19 December, the Tesla Service Center has had my vehicle for 14 days with no fix for the foreseeable future.

Filed Dec 9, 2024 · Driver assistance · PA

The Automatic Pilot Computer (AP4) failed. This controls a lot of Tesla Model Y's auto pilot features but it also controls a lot of its safety features such as the back up camera, forward collision warning and blind spot warning. Another safety concerns is the GPS navigation is no longer function because of the AP4 failure. Navigation is critical in the Tesla ecosystem in order to navigate the charging infrastructure to maintain a charge during road trips. Tesla has admitted to the issue but has done nothing to fix it. I have attached screen shots of the conversation with their service technicians. There is also a picture of the AP4 short remove and replace task for service.