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2023 Tesla Model Y: backup camera failure

11 of the 1,198 complaints about the 2023 Tesla Model Y describe backup camera failure.

owner complaints
11
of this car's complaints
1%
recalls
4
Is there a fix? There are 4 recalls and 12 service bulletins for this area of the car. See below

Backup camera failure by model year

What owners say

Filed Oct 30, 2026 · Driver assistance · CA

The vehicle experienced a hardware failure of its primary Autopilot computer module (Hardware 3) while parked overnight. Upon starting the vehicle, all advanced driver assistance systems (ADAS) were disabled, including Autosteer, Traffic-Aware Cruise Control, Automatic Emergency Braking (AEB), lane-keep assist, and blind-spot monitoring. The vehicle also completely lost its backup camera functionality, side-repeater camera feeds, and internal safety chimes. Vehicle Service Mode diagnostics showed that the primary processor (ECU Primary A) was stuck in a low-level boot loop, displaying a state of AP IN COREBOOT and a status of INIT. The vehicle gateway active fault code was PM_a041_dasMIA, indicating that the DAS CAN node is missing because the processor was non-responsive on the internal communication network. The failure also disabled the internal cellular modem network, preventing navigation from working unless connected to Wi-Fi. Tesla Service technicians diagnosed the failure as an internal short circuit within a sealed component. Because this module has no moving parts and failed while parked, it represents a premature electrical breakdown of a non-serviceable core component. The sudden loss of Automatic Emergency Braking, forward collision warnings, and the rearview camera creates a safety hazard during operation.

Filed Aug 3, 2026 · Steering, Suspension · CA

This issue occurred on August 02, 2026 at around 3pm. I was parked and put my 2023 Tesla Model Y in reverse to give myself enough room to drive forward from being parked on road next to my house. While going into reverse, I heard a really loud bang noise coming from under the front section of the car. I put the car in park and got out to take a look around. At first I thought I had hit something while backing out but did not see any object in the reverse camera. So then I kneeled down and looked under the car and that's when I saw the passenger side front lateral arm of the suspension detached and left hanging down from the wheel. I let Tesla know what occurred using their app to message the company.

Filed Jul 20, 2026 · Driver assistance, Steering · GA

I have reported safety issues on this vehicle before, but a new one has arisen which is related to the same. It is the computer shorting out. While in the past I have reported lack of backup camera, lane keeping, cruise control, collision avoidance, now intermittently the power steering fails. I get an error. Thankfully, this occurs when starting up and not while driving (yet), but it is nearly impossible to turn the wheel. As of now, exiting the car, letting the car doors lock and then coming back to the car has solved the issue, but I worry about this occurring while driving. Tesla knows about the computer issues and should take responsibility via a recall rather than a pricey repair on my own as this is a well reported issue. I have received no communication or feedback despite the complaints I have lodged with you and with Tesla. Please intervene before someone gets hurt.

Filed Sep 15, 2025 · Driver assistance · GA

This started at about 65000 miles in my 2023 Model Y. The rear camera first lost picture and I received a warning that it may be intermittent. It has progressed now to the point that autopilot, navigation, all cameras, cruise control, auto headlight, and auto wipers are all nonfunctional. The car does not know its location. All safety features such as lanekeeping, cross traffic alert, auto braking are disabled. The rearview camera no longer functions. Software updates no longer complete downloading. While there are numerous reports of computer short circuits in hardware 4 cars, the only solution I am offered is to have the computer replaced at my own cost of just under 3000 dollars. And that would be warranted only for one year or 12500 miles. Reviewing the submissions on the federal safety agency website as well as searching online, this problem is not infrequent. I do not feel safe letting my wife or daughter drive the car. Certain 2024 and 2025 models with this problem have been recalled for new computers. This must be expanded to include 2023 models as well.

Filed Sep 6, 2025 · Driver assistance · CA

This is a complaint regarding intermittent camera blindness, driver assistance failure, and dismissed diagnostics on a 2023 Tesla Model Y. These issues have impacted critical safety systems including: •Pillar and rear-view cameras •Autopilot and Traffic-Aware Cruise Control (TACC) •Park assist and visualization systems Despite multiple service visits and clear documentation, Tesla has failed to diagnose or remedy the malfunction, attributing the issues to external weather factors despite my repeated statements that the problems occurred in clear conditions. The vehicle has also generated camera blocked/blinded alerts, even when the lenses were clean, and service technicians confirmed the B-pillar camera was blocked during 8.7% of the drive cycle — a serious figure given that Tesla’s driver-assist systems depend entirely on vision-based processing. The vehicle has shown alerts related to Automatic Emergency Braking being disabled, which Tesla attributed to a “false trigger.” Regardless, the vehicle may have operated without key crash-avoidance systems enabled at unknown times. I live near Santiago Canyon, a winding road I specifically raised concerns about in relation to Tesla’s camera-only system. A recent fatal crash in that same area involving a Tesla with severe post-collision fire damage has made this complaint more urgent. My concerns appear predictive and ignored. Timeline of Complaints •12/20/2023: Rear camera issues begin. •12/22/2023: Initial service request opened. •12/31/2023 – 1/4/2024: Repeated documentation of pillar camera blindness and system failures. Tesla dismisses as fogrelated. Invoice #3000S0008955083 issued (Irvine, CA). •1/4/2024: I confirm continued camera blindness after service. •1/5/2024: I formally tell Tesla I believe the issue is due to a software update and is broader than one sensor. •7/11/2024: New concerns about GPS failure and power trunk documented in invoice #3000S0010537222 (Lake Forest, CA).

Filed Jul 9, 2025 · Driver assistance · 64,000 miles · GA

The contact owns a 2023 Tesla Model Y. The contact stated while reversing out of the garage, the message "Camera Temporarily Not Available" was displayed intermittently. The contact stated that the failure progressively worsened, and the rearview camera had become inoperable. Additionally, the contact stated that a software update notification was displayed; however, upon initiating the update, the center display screen froze in the middle of the update. Additionally, the contact stated that the front and rearview cameras, the navigation system, the cruise control mode, and distant cruise control mode, the blind spot detection system, the self-driving assist system, and other safety systems were inoperable. The contact stated that the vehicle appeared stationary on the center display even while driving. The vehicle was taken to a Tesla Service Center, where it was diagnosed and determined that the computer system needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 64,000.

Filed Jun 19, 2025 · Driver assistance, Electrical · MI

I am writing to raise a safety concern regarding the use of Tesla’s Full Self-Driving (FSD) system on my 2023 Tesla Model Y when a rear hitch-mounted bike rack is installed. Numerous users, including myself, have experienced dangerous or erratic behavior from FSD when carrying bicycles on a rear-mounted rack. Specific issues include: False detection of a trailing vehicle directly behind the car. Phantom braking or swerving, including abrupt lane changes or acceleration. Unreliable navigation at intersections (e.g., nearly running stop signs) due to apparent misinterpretation of sensor data. In some cases, tailgating or aggressive following behavior by the vehicle. These behaviors appear to stem from the FSD system misinterpreting the presence or visual signature of the rack and bikes as another vehicle. In several online reports, this has led to unsafe maneuvers. To temporarily mitigate the issue, some drivers have resorted to taping over the rear camera, which is neither safe nor user-friendly. While I recognize Tesla has made improvements such as camera obstruction warnings (e.g., in FSD v12.5.6+), these do not address the core misclassification problem. My requests: That Tesla officially acknowledge and investigate FSD misbehavior in the presence of rear-mounted bike racks. That Tesla provide clear driver guidance on whether FSD should be used when such a rack is installed. That the FSD system include an option for a “Bike Rack Mode” or alternative logic to prevent rear-camera misinterpretation. That this concern be escalated within your safety and AI development teams to ensure user safety is prioritized.

Filed Jan 1, 2025 · Driver assistance · TX

Cameras not working suddenly, navigation software hung in last location coordinates, auto pilot and it’s safety features not working Backup cameras not working , creating blind spot while reversing the car Not sure what caused the issue , there was an over wire update few days back maybe that is causing it Reported to Tesla service but appointments are backed out seems many cars has this issue recently in last 1-2 months

Filed Dec 24, 2023 · Lights, Visibility · GA

The backup camera failed to display any image, even with a vehicle restart by pushing the 2 buttons on the steering wheel to force a vehicle restart. I cannot see the back of the vehicle without the camera as the rearview window is so up high that it creates blind spots that I cannot see to safely get in or out of a parking spot and this creates a huge safety risk. Warnings that displayed was emergency braking unavailable and park assist unavailable. Also, the headlights on this vehicle is too bright that other drivers are flashing their high beam at me believing that I had the high beam on when I only have the low beam on. This creates a safety risk as the lights blind other drivers on the road and the same make and model of the vehicle can also create visibility problems when traveling in the opposite direction as it can also blind me. Those matrix headlight that can dim certain areas and not blind other drivers should be standard and enabled by default on all vehicles, including this one.

Filed Apr 16, 2023 · Driver assistance, Electrical · CA

The screen multiple times has glitches and froze. We weren’t able to use backup camera, turning lanes cameras or clearly see our screen. We couldn’t access any of the icons that allowed us to control any features of the car. It was like driving blind.

Filed Feb 7, 2023 · Driver assistance · TX

The back up camera is misaligned and shows the car in the wrong position. The poor rear visibility, combined with the “coming soon“ parking sensors means it’s very dangerous to backup the vehicle.

Service bulletins that may apply

Related recalls

Electrical system: softwareReported July 24, 2024 · 1,849,638 vehicles affected
What is wrong
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
Risk
An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.
Remedy
Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1‑877‑798‑3752. Tesla's number for this recall is SB-24-00-012.

Recall number 24V554000 · Recall details

Electrical system: instrument cluster/panelReported January 30, 2024 · 2,193,869 vehicles affected
What is wrong
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Risk
Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.
Remedy
Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1‑877‑798‑3752. Tesla's number for this recall is SB-24-00-003.

Recall number 24V051000 · Recall details

Electrical system: ADAS: driver monitoring: softwareReported December 12, 2023 · 2,031,220 vehicles affected
What is wrong
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Risk
In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.
Remedy
Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1‑877‑798‑3752. Tesla's number for this recall is SB-23-00-008.

Recall number 23V838000 · Recall details

Electrical system: propulsion system: traction batteryReported June 19, 2023 · 26 vehicles affected
What is wrong
Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and Model Y vehicles. The pyrotechnic battery disconnect may be defective.
Risk
A defective battery disconnect may not isolate the vehicle's high voltage battery after a crash or fault detection, increasing the risk of electrical shock and injury.
Remedy
Tesla Service will replace the pyrotechnic battery disconnect, free of charge. Owner notification letters were mailed August 18, 2023. Owners may contact Tesla customer service at 1‑877‑798‑3752. Tesla's number for this recall is SB-23-16-005.

Recall number 23V434000 · Recall details

Questions about the 2023 Tesla Model Y backup camera

Is backup camera failure a common problem on the 2023 Tesla Model Y?

11 of 1,198 owner complaints about the 2023 Tesla Model Y (1%) mention backup camera failure. The model year with the most reports is 2024.

Is there a recall or service bulletin for this on the 2023 Tesla Model Y?

There are 4 recalls and 12 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2023 Tesla Model Y

Adaptive cruise 251Phantom braking 128Ball joint 76Collision warning 60Power steering loss 45Wipers 42Sudden acceleration 36Lane assist 35Jerking 24Harsh shifting 22Steering lock-up 19Loss of power 18Grinding brakes 16Seat belt 16No deployment 15Headlights 15Stalling 10Steering noise 10Brake failure 8Screen failure 7ABS 6Tire blowout 6Fire or smoke 5

All model years of the Tesla Model Y

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