We were traveling on the road pulling a jeep wrangler. The rv has a factory installed towing package with a maximum gross trailer weight of 8,000lbs. The jeep we were pulling, 5500 gvwr, was well below the required capacity. We heard a noise and pulled over only to find the htich in tack but the frame rail itself tore allowing the hitch assebmly to hang down. Had it completely broken away from the rame rail, the jeep would have been unrestrained as all connections to our rv are made to the hitch. This is a huge safety problem and a problem not with the hitch but how it is secured to the frame. It is currently being repaired and will supply photos. *dt*jb *dt consumer stated door handles broke from the rv. Consumer stated welding cost $360, pictures attached.
The worst 2016 Thor Motor Coach Outlaw problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Body1
Problems by type
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- Body1
Recalls
No recalls on record for this model year.
Defect investigations
Trailer Hitch Receiver Structure May Crack and Separate
The Office of Defects Investigation (ODI) opened this Preliminary Evaluation, PE24023, on August 14, 2024, to investigate allegations of Thor Motor Coach motorhome frame or trailer hitch structure cracking and separating. The hitch was manufactured by Lippert and installed by Thor as standard original equipment. ODI received eight Vehicle Owner Questionnaires (VOQs) describing the hitch structure cracking. If not caught in time, a cracked hitch can fully fracture and separate from the vehicle. ODI sent information requests to Thor and Lippert on September 6, 2024 and September 27, 2024, respectively. Thor's full response was received October 31, 2024, and Lippert's full response was received December 6, 2024. ODI reviewed the responses and learned of improvements introduced to increase the overall strength of the system. The manufacturers reported 32 total incidents, and ODI is aware of 37 non-duplicative subject vehicle incidents in total, including four crash incidents where the towed vehicle separated and struck a roadside feature. The overall failure rate for all subject vehicles is low, and ODI isnot aware of any failures on vehicles produced in the last 30 months. Although a defect has not been identified, the manufacturers understand the seriousness of a potential hitch receiver structure failure. As a result, Thor, supported by Lippert, is conducting a customer satisfaction campaign that instructs consumers to inspect their hitch structure and informs what to look for and what to do if issues are found. If consumers areuncomfortable performing this inspection, Thor dealers can inspect the trailer hitch for them. The inspection and repair will be done at no expense to the consumer. ODI is closing this Preliminary Evaluation (PE) with this manufacturer action. The closing of this investigation does not constitute a finding by the federal safety agency that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to
PE24023
What 2016 Thor Motor Coach Outlaw owners say
Most recent owner complaints, unedited.
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Questions about the 2016 Thor Motor Coach Outlaw
Is the 2016 Thor Motor Coach Outlaw reliable?
Owners have filed 1 complaint about the 2016 Thor Motor Coach Outlaw, fewer than a typical Outlaw model year.
What is the most common problem with the 2016 Thor Motor Coach Outlaw?
Body and structure, with 1 complaint.
How many recalls does the 2016 Thor Motor Coach Outlaw have?
No recalls on record.
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