2010 Tiffin Phaeton problems

What is wrong

Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2009-2018 Allegro and Allegro RED, Bus and Phaeton vehicles, 2009-2010 Bay vehicles, 2011-2018 Breeze vehicles, and 2009-2015, and 2017-2018 Zephyr vehicles. These motorhomes are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit:

Risk

In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy

Tiffin will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on February 5, 2018. Owners may contact Kidde customer service toll-free at 1‑855‑262‑3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Owners may also contact Tiffin customer service at 1‑256‑356‑8661.

Recall number 17V841000 · Recall details

What is wrong

Tiffin Motorhomes, Inc. (Tiffin) is recalling certain model year 2007-2011 Allegro, Allegro Bus, Phaeton, and Zephyr motorhomes, 2007-2010 Allegro Bay motorhomes, and 2010-2011 Allegro Breeze motorhomes. The windshield wiper arms on the affected vehicles may break off.

Risk

If the windshield wiper arms break, the driver's visibility may be reduced, increasing the risk of a crash.

Remedy

Tiffin will notify owners, and dealers will replace the wiper blade arms, free of charge. The recall began on August 19, 2016. Owners may contact Tiffin customer service at 1‑256‑356‑8661. Tiffin's number for this recall is TIFF-100.

Recall number 16V532000 · Recall details

What is wrong

Tiffin Motorhomes (Tiffin) is recalling certain model year 2007-2015 motorhomes manufactured May 1, 2007, to December 31, 2014, equipped with certain Coachstep Double and Triple Electric Steps. The bolt that attaches the fan gear assembly to the steps may fracture allowing the fan gear to disengage from the steps. As a result, the steps may not remain in the expected position and may become unstable.

Risk

Unstable entry and exit steps increase the risk of injury.

Remedy

Dealers will install a retainer bracket on the double step assemblies and the Coachstep Linkage Assembly will be replaced and a retainer bracket will be installed on the trip step assemblies. The recall began on Ferbuary 10, 2016. Owners may contact Tiffin customer service at 1‑256‑356‑8661, or Lippert customer service at 1‑574‑537‑8900.

Recall number 15V880000 · Recall details

What is wrong

Tiffin Motorhomes, Inc. (Tiffin) is recalling certain model year 2010-2012 Phaeton motorhomes built on Powerglide chassis with floor plans QBH, QKH, and QTH manufactured July 1, 2010, to August 1, 2011. The affected vehicles have an exhaust pipe that is mounted too close to the underside of the floor.

Risk

Insufficient spacing between the exhaust pipe and the floor may result in the insulation melting and an increased risk of a fire.

Remedy

Tiffin will notify owners, and dealers will change the configuration of the exhaust to provide extra clearance between it and the floor, free of charge. The recall began on December 1, 2015. Owners may contact Tiffin customer service at 1‑256‑356‑8661. Note: Although these vehicles may have been previously repaired for this condition under recall number 11V‑416, it is important that the affected vehicles receive the revised remedy of this recall.

Recall number 15V612000 · Recall details

What is wrong

Tiffin Motorhomes, Inc. (Tiffin) is recalling certain model year 2009-2011 Allegro, 2010-2011 Bus and Breeze, and 2008-2011 Phaeton and Zephyr recreational vehicles, equipped with LED clearance lights made by Command Electronics, Inc. In the affected vehicles, moisture may enter the light and cause a short between two connections on the circuit board.

Risk

A short in the circuit board increases the risk of a fire.

Remedy

Tiffin will notify owners, and dealers will install a one amp inline fuse into the front and rear circuits that will blow if there is a short in any of the clearance lights, free of charge. The recall began on July 31, 2014. Owners may contact Tiffin customer service at 1‑256‑356‑8661.

Recall number 14V271000 · Recall details

What is wrong

Tiffin motorhomes is recalling certain model year 2007-2011 phaeton, my 2008-2010 bus, and my 2010 allegro motorhomes equipped with kongsberg automotive adjustable brake pedals. The adjustable brake pedal arm may loosen allowing the arm to rotate around its shaft and swing in front of the accelerator pedal, reducing braking function.

Risk

A loose brake pedal increases the risk of a crash.

Remedy

Damiler trucks (dtna) is performing recall repairs and notification to owners. The owners were initially notified by dtna trucks on december 22, 2009, and a follow up notice was mailed to owners on july 20, 2011. Owners may contact dtna warranty claims department at 1‑800‑547‑0712 or tiffin motorhomes at 1‑256‑356‑8661 for more information.

Recall number 11V452000 · Recall details

What is wrong

Tiffin is recalling certain model year 2010-2012 phaeton motorhomes with floor plans qbh, qkh, and qth that are built with 2010 epa-certified engines on powerglide chassis. The exhaust pipe is mounted too close to the underside of the floor.

Risk

Melting of the insulation can occur, possibly resulting in a fire.

Remedy

Tiffin will notify owners, and dealers will attach a heat shield to the bottom of the floor and an insulating sock or blanket will be wrapped around the exhaust pipe. These repairs will be performed free of charge. The recall began on september 19, 2011. Owners may contact tiffin at 1‑256‑356‑8661.

Recall number 11V416000 · Recall details

What is wrong

Tiffin motorhomes is recalling certain recreational vehicles equipped with 1200-series norcold refrigerators. The population of refrigerators being addressed contains either a sensing algorithm or thermal switch to shut off power to the refrigerator when high temperatures are detected in order to prevent a potential fire. The response times of the sensor algorithm and thermal switch devices to stop power are not sufficient.

Risk

The sensing algorithm or thermal switch installed to shut off power to the refrigerator when high temperatures are detected due to a possible hydrogen gas leak may not shut off in sufficient time to prevent a fire.

Remedy

Tiffin motorhomes is working with norcold to identify and notify any affected owners. Owners will be instructed to contact norcold dealers to receive the remedy free of charge. Please see norcold's defect report 10e-049 for additional information. The safety recall began on february 17, 2011. Owners may contact norcold at 1‑800‑767‑9101.

Recall number 11V082000 · Recall details

What is wrong

Tiffin is recalling certain recreational vehicles equipped with 1200-series norcold refrigerators. The population of refrigerators being addressed contains either a sensing algorithm or thermal switch to shut off power to the refrigerator when high temperatures are detected in order to prevent a potential fire. The response times of the sensor algorithm and thermal switch devices to stop power are not sufficient.

Risk

The sensing algorithm or thermal switch installed to shut off power to the refrigerator when high temperatures are detected due to a possible hydrogen gas leak may not shut off in sufficient time to prevent a fire.

Remedy

Tiffin is working with norcold to identify and notify any affected owners. Owners will be instructed to contact norcold dealers to receive the remedy free of charge. Please see norcold's defect report 10e-049 for additional information. The recall began on february 17, 2011. Owners may contact norcold at 1‑800‑767‑9101 or tiffin at 1‑256‑356‑8661.

Recall number 10V585000 · Recall details

Based on two Vehicle Owner Questionnaires (VOQ) alleging windshield wiper failures at the pivot assembly on Phaeton model Motorhomes, the Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE).During the investigation Tiffin made ODI aware of 66 warranty claims for wiper failures and also informed ODI of a design change to the wiper motor. Based on the VOQ received by ODI, the vehicles subject to this investigation were 2008 MY Tiffin Phaeton Motorhomes.During the investigation Tiffin identified additional models that used the same subject windshield wiper components.The additional models include 2007-2011 MY Allegro, Allegro Bus, Phaeton, and Zephyr, 2007-2010 MY Allegro Bay and 2010-2011 MY Allegro Breeze motorhomes.As part of the investigation, fleet operators, professional drivers, law enforcement personal, engineers from the Vehicle Research Test Center and complainants were interviewed.ODI leveraged these interviews to demonstrate that the wiper failures represented a safety defect.Tiffin concurred and during the PE process decided to conduct a voluntary safety recall (16V‑532).Tiffin found that if the windshield wiper arms break, the driver's visibility may be reduced, increasing the risk of a crash.The Tiffin recall was received prior to the required response date of an Information Request (IR) letter ODI had sent them.As a result, there is no manufacturer IR response on record.This investigation is closed with Safety Recall (16V‑532).The ODI reports cited above can be reviewed at: http://www-odi.the federal safety agency.dot.gov/owners/Searchreference using the following complaint identification numbers: 10522553, 10478772.

PE16004