2023 Toyota Corolla Cross: engine failure

Filed Oct 15, 2026 · Electrical, Engine · AR

Vehicle: 2023 Toyota Corolla Cross Mileage: Approximately 45,000 miles Relevant Toyota Bulletin: T-SB-0020-23 Rev1 Description of Safety Concern: My 2023 Toyota Corolla Cross experienced a serious safety-related malfunction involving the automatic engine Stop and Start system. While stopped in traffic with the windshield wipers operating, the engine failed to restart automatically when I attempted to proceed. This left the vehicle temporarily unable to move as expected and required me to manually restart the engine. It can sometimes takes a couple of tries. THIS IS INTERMITTENT, there are no warning lights or codes. It is almost impossible to understand what is happening as a consumer. It took me hours of research to connect it to wipers. This condition presents a significant safety concern because it can leave a vehicle unexpectedly immobilized at an intersection or in active traffic, increasing the risk of a rear-end collision or other accident. Toyota had already identified the exact condition in Technical Service Bulletin T-SB-0020-23, originally issued April 27, 2023, and subsequently revised. The bulletin specifically addresses an intermittent failure of the engine to restart during windshield-wiper operation in 2022–2023 Corolla Cross vehicles. They charged me $385 to fix it. Toyota developed a software correction for the engine control system, demonstrating that this was a known manufacturer-identified condition rather than normal vehicle wear or maintenance. My primary concern is that Toyota has identified a defect that can prevent a vehicle from restarting in traffic, yet affected owners may not receive the correction unless they experience the malfunction and pay for the repair themselves. I am requesting that the federal safety agency evaluate whether this condition represents an unreasonable risk to motor vehicle safety and whether a safety recall or broader manufacturer corrective action is warranted, given that the failure can occur unexpectedly.

Filed Apr 20, 2024 · Airbags, Driver assistance · VA

When I was driving, I stopped at a light, and the engine turned off. Lights, alarms went on and my car would not start. The dashboard read that there was engine failure. The car didn’t respond to pressing the brake, or shifting gears. I had to turn the car off and restart it for it to start working again. Thankfully, I was not on a hill where the car would’ve started rolling forwards or backwards. This had previously happened at another stop light. When we brought the vehicle in for a recall related to the steering column, they mentioned our car is not affected. But there seems to be an issue, and I’m concerned that it will endanger me and my passengers.

Filed Nov 20, 2023 · Electrical, Engine · PR

Representative: I bought a Toyota Cross LE 2023 in April of 2023. During the first few weeks of owning and using the vehicle, seat belt alarms got activated even though all passengers were wearing their respective seat belts. Also, open door alarms got activated randomly while all of them were properly closed. On the 27 of July 2023 at a stop light the vehicle turned off in accordance with the Auto Stop Programming feature, however once the brake pedal was released, the engine failed to start while faults appeared on the instrument cluster display. When the vehicle was taken to the Toyota dealer, the manufacturer representative did not recognize the situation as a technical problem. They just advised to turn off the Auto Stop Feature as a "remedy" on August 3, 2023. Service job orders were not given when repair was requested. On November 13, 2023 the vehicle failed to engage any gear once the shift lever was moved from P to D. Malfunction faults appeared on the instrument cluster display and the engine stalled. Once again the vehicle put us on a safety risk due to manufacturer defects. The vehicle was transported to the Toyota Dealer for repair. I am a resident of Puerto Rico and this car was bought to accommodate my mother's and my needs of transportation to fulfill personal and professional necessities. Even though monthly payments are made in compliance with the financial commitment, warranty services already paid in advance are not being delivered or fulfilled. As a result of this condition, I am not able to recognize the trustworthiness of the vehicle under Toyota Brand advertising in Spanish "Maneja Confiado". It is my request for the federal safety agency to evaluate my complaint and investigate this defect of intermittent nature that compromises the safe use of this car by my family among traffic with other drivers. I will be seeking to cancel this purchase agreement and no longer recognize Toyota as a dependable or reliable option for transportation.

Filed Oct 24, 2023 · Engine · ME

Sunday 10/22/23 while idling and brakes engaged at red light. Engine failure again at 11,619 miles. Had to put in park and restart vehicle and put in drive. This is the 4th time in 11 months. It idles weird as well.

Filed Mar 1, 2023 · Engine, Steering · CA

on 2/28/23, approximatley 7:00PM Pacific Time, I was stopped at a red light at the intersection of East Robles Ave and Santa Rosa Ave for. When the light turned green, i took my foot off the brake pedal, and the engine died, the steering wheel locked up. My check engine light came on along with the steering wheel dash icon. a message flashed on the dash - "Engine Stopped Steering Power Low" It took multiple attempts to restart the car. after the third attempt of putting the car into park, and pressing the power button, the car finally started and i a was able to drive home. At the time my car had appointmently 185 miles on it. It is currently back a the dealership (Freeman Toyota) in Santa Rosa, but they have had 0 luck recreating the issue. It seems like other 2023 Corolla Cross owners have had this issue... The link below is to a recording of another driver expieriencing the same issue. https://youtube.com/shorts/3Pf4g40bYas?feature=share