When I was driving, I stopped at a light, and the engine turned off. Lights, alarms went on and my car would not start. The dashboard read that there was engine failure. The car didn’t respond to pressing the brake, or shifting gears. I had to turn the car off and restart it for it to start working again. Thankfully, I was not on a hill where the car would’ve started rolling forwards or backwards. This had previously happened at another stop light. When we brought the vehicle in for a recall related to the steering column, they mentioned our car is not affected. But there seems to be an issue, and I’m concerned that it will endanger me and my passengers.
2023 Toyota Corolla Cross: won't start
7 of the 177 complaints about the 2023 Toyota Corolla Cross describe won't start.
- owner complaints
- 7
- of this car's complaints
- 4%
- recalls
- 0
Won't start by model year
- 20261
- 20242
- 20237
- 20221
What owners say
I bought this car less than a month ago! I pulled out of a parking lot and was waiting to turn left when my car suddenly shut off with a loud alarm sound. The check engine light came on as well as a steering pressure light. The dashboard read to press the brake firmly into the ground to start the car..it did not start. I was able to put the car in park and after 3 attempts get the car to start. I was in rush hour traffic with many cars around and behind me honking their horns and yelling all while I was stuck. There was no warning it simply just shut off in the middle of traffic. I am now waiting for it to be inspected by the service department where I purchased it from.
When it is raining, wipers are on, and I stop at the traffic light, start/stop function turns on when I press the pedal all the way down, but when I release it to drive again, the engine won't start back and the message appears on screen "engine stopped, steering power low", which is scary because the cars at the back starts honking, then I turn the car into parking, switch the car off and turn it back on and then I can drive. Apparently, it is a know problem with this model but Toyota refuse the accept that they know about it and they do not have the solution. It has happened to me 5 times in 3 months, since I bought the car.
Purchase car 8/28 ( brand new 8 miles in it) drove it 1 time 9/1. On 9/3 the car would not start. Giving message key not detected although key was in dash. Then it said push break portal and touch engine switch with key. Still did not start. Today 9/4 same thing. Dealership Manager and technician came to my home (outstanding service ). I discovered it was not turn battery that the key was not being recognized. They said they have not had the problem with their cars but have heard about it worth this car from other dealerships. There is No fox as of yet.
It was raining and wipers were on. I was at a busy intersection at a red light. All of a sudden, the engine cut off and the dash read a message "Engine Stopped Steering Power Low" and then "Press brake firmly". Pressing the brake did nothing. The car would not start. When the light turned green, I had to just turn on my hazard lights to let the cars behind me know. It created a huge hazard for me and the oncoming traffic because my car could not move. After the immediate hazard had passed. I was able to put it in park, turn the car off (while at the red light) and turn it on again. It is a 2023 Corolla Cross with about 500 miles on it.
What component or system failed or malfunctioned: I was stopped at a red light for about 60 seconds, and the engine's Auto Start-Stop feature was engaged (engine automatically shut off while idling at the traffic light). As the light turned green, I took my foot off the brake, and the engine did not start again. The dash displayed multiple warning signs, such as "Engine Stopped - Press Brake Firmly to Restart" (I did so, and it did not restart), and "Power Steering Low." I ended up having to put the car in park, turn off the vehicle, then turn it on again to continue moving. This happened to my 2023 Corolla Cross XLE in wet weather (rain), while I had the windshield wipers on and QI charging port enabled. How was your safety or the safety of others put at risk: I was stalled at a busy intersection for about 30-45 seconds, with cars behind me honking and attempting to drive around to pass me, putting both them and myself in danger. Has the problem been reproduced or confirmed by a dealer or independent service center?: According to this Reddit post (https://www.reddit.com/r/CorollaCross/comments/t7rv4b/comment/jc2swum/?utm_source=share&utm_medium=web2x&context=3), Toyota has confirmed there is an issue. Were there any warning lamps, messages or other symptoms of the problem prior to the failure?: No
I was driving my brand new 2023 Corolla Cross FWD L Trim on a highway when I stopped at a red light. I have the Stop/System enabled on my car to get better gas mileage, but suddenly the steering wheel locked and the car would not start again when the light turned green. The "Check Engine" light came on and the dashboard told me to "Press Firmly on Brake to Restart Engine". I did this multiple times with no success. The dashboard also said that my "Steering Power was Low". I had to turn the car on and off again with my key in order to get it to work. Luckily, there was not much traffic when I was out, but this was an incredibly dangerous situation. It was also raining outside. I have only had my car for two weeks and it has 180 miles on it at this point. This is the first time it has happened for me, but I have seen a concerning number of people report the same problem for this car.
Service bulletins that may apply
- Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the...
- Obsolete notice
- Obsolete notice
- Some technicians may report an engine oil leak from the Engine Oil Level Sensor area
- Obsolete notice
- MIL ON condition with one or both of the following Diagnostic Trouble Codes (DTCs) present: •P11EA00 –...
- Oil leak that originates between the oil pan sub-assembly and the stiffening crankcase assembly.
- Intermittent condition during windshield wiper operation where the stop and start system does one or both...
Related recalls
No recalls on record for this model year.
Questions about the 2023 Toyota Corolla Cross won't start
Is won't start a common problem on the 2023 Toyota Corolla Cross?
7 of 177 owner complaints about the 2023 Toyota Corolla Cross (4%) mention won't start. The model year with the most reports is 2023.
Is there a recall or service bulletin for this on the 2023 Toyota Corolla Cross?
There are 0 recalls and 21 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2023 Toyota Corolla Cross
Wipers 58Check engine light 31Start-stop 28Stalling 23Headlights 10Warning lights 8Steering lock-up 6Engine failure 5Loss of power 5
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