2023 Toyota Corolla Cross: sudden loss of power

Filed Oct 25, 2026 · Electrical, Engine · WA

While driving my 2023 Toyota Corolla Cross LE, the engine unexpectedly shut off while I was stopped at a red light during heavy rain with the windshield wipers operating. A warning message appeared on the dashboard indicating that the engine had shut off and instructing me to press the brake firmly. The check engine warning light also illuminated. I shifted the vehicle into Park and pressed the engine Stop button. The vehicle took approximately 20 seconds before the dashboard indicated that the ignition was on but the vehicle was not ready to drive until I pressed the brake and pressed the Start button. After restarting the vehicle, the warnings disappeared and the vehicle appeared to return to normal operation. I am concerned that an unexpected engine shutdown could create a serious safety hazard, particularly in traffic or at an intersection, where the vehicle could lose power unexpectedly and potentially leave me unable to accelerate when needed. I am also concerned about whether the issue could recur while the vehicle is moving or in an unsafe location. The vehicle has approximately 73,000 miles. This is the first time I have personally experienced this issue. I purchased the vehicle in [XXX] and subsequently drove it to [XXX]. This was one of the first times I had used the windshield wipers extensively since purchasing the vehicle, due to the heavy rain. The vehicle is equipped with an automatic Stop & Start system. The problem has not yet been reproduced or checked by a dealership or independent repair facility. To my knowledge, the vehicle has not yet been inspected by the manufacturer, a dealership, police, or insurance representatives in connection with this incident. The vehicle appeared to operate normally after restarting, but the cause of the shutdown has not been determined. The first symptoms occurred at the time of the incident. I am concerned about the safety implications of an unexpected engine shutdown. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)

Filed Sep 20, 2025 · Electrical, Engine · VI

I purchased a brand-new 2023 Toyota Corolla Cross LE on [XXX], in St. Croix, Virgin Islands, selling price, $31, 500.00 Early July 2025, I started the vehicle, and unexpectedly, multiple lights emerged on the dashboard screen per below, Exhibit 1 - Check Engine - Visit your dealer Exhibit 2 -Drive Start Control Malfunction - Visit your dealer Exhibit 3 - Parking Brake Malfunction Exhibit 4 - Secondary Collision - Brake System Malfunction Exhibit 5- Parking System Malfunction The vehicle was taken to Island Toyota on July 5th. The codes were cleared by removing the battery terminal. Two days later, the warning lights reappeared. After the technician performed diagnostic testing, I received a phone call to pick up the vehicle. The total cost of the ordered parts exceeds $2,000, which includes a computer. This vehicle is under warranty, particular vehicle IS NOT TWO YEARS OLD. This vehicle is a LEMON. I spoke with Carlos Rivera, a Customer Service Agent at Toyota of Puerto Rico. I notified him of this matter via phone calls, and he responded. He stated that his department is the warranty department, solely responsible for ordering parts for vehicles with warranties. He advised me to speak Ms Charla Green, the General Manager for Toyota St. Croix. Not quite sure why she never returns calls and is virtually unfeasible to speak with customers is atrocious. The front desk agents seems to be programmed to let you know Ms Green is not available and the supervisor, Ms Francis, seems uninterested in the daily chronicles with ones vehicle. The Entire department running blind while upper management is collecting hefty salaries. When the poor man cries out in distress, it’s a deep yearning for help and reassurance from the workers getting paid to help. While traversing on the [XXX], with a passenger in the vehicle, approximately, on [XXX], the instrument cluster display went BLANK, the vehicle lost power, slowed down, INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552

Filed Sep 20, 2025 · Electrical, Engine · VI

Attachments of pictures for complaint number 11688637. [xxx] [xxx] . 2023 toyota corolla cross the scanned pictures shows all the warning lights displayed on my vehicle. A new computer was installed yet it continues to reflect these lights. A new switch assy, hose ventilator, valve asy, oi and computer assembly. Currently the dealer ordered injector set, along with switch, push. Honestly, the problem cannot be found, parts will be ordered continuosly. The danger was when the entire dash board went blank, while on the highway, the vehicle lost power and the transmission stalled to shift gear. I pulled over on the side of the road and called the ceo of toyota in puerto rico. I explained to them my life is at risk. They decided to give me a rental until the new parts come in. Please investigate this matter. My vehicle has a serious problem. It has been in the shop multiple times for this issue and toyota does not care if I die or live. Who knows if other individuals is having this issue. Please investigate this imperative matter. This vehicle will be two years in november 2025. Vehicle computers last in excess of ten years. All the lights below stayed on for several weeks. The technician keep removing the battery for resetting purposes, whereas all warning signals displayed once more. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

Filed Jul 28, 2025 · Electrical, Engine · OR

On [XXX], and again on [XXX], vehicle began beeping while driving on the freeway and flashing the following warning messages: 1) 12-Volt Battery Charging - System Malfunction - Stop in a Safe Place - See Owner's Manual 2) AWD System Malfunction - 2WD Mode Engaged - Visit your Dealer 3) Voltage Abnormality - Steering Power Low - Visit Your Dealer Vehicle shut down and lost power steering while driving on the freeway. My safety was put at risk as I could not easily pull my car over to a safe place due to the car losing power, not turning back on, and power steering turning off. This may have resulted in severe injury or death if I had not been able to eventually pull over. Additionally, the safety of others was put at risk as we were travelling at freeway-level speed, which may have resulted in other vehicles being unable to stop, and consequently crash, if my car had stayed in the freeway lane. Both times I had the vehicle towed to Beaverton Toyota Dealership (Address: 4300 SW Murray Blvd, Beaverton, OR 97005 / Phone: (503) 626-7200) to be inspected and serviced. The first time I was told it was a bad battery cell, which was replaced on 07/26/25. However, the same situation happened after this replacement on 07/27/25. Currently, vehicle is at Beaverton Toyota dealership being inspected. Vehicle was purchased at Wilsonville Toyota (Address: 9155 Boeckman Rd, Wilsonville, OR 97070 / Phone: (503) 582-9040). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Jan 25, 2023 · Electrical, Engine · MD

I was pulling up to a stoplight and the EPS electrical power steering light came on and warning of power loss to steering wheel, low engine power and auto start stop indicator light was also illuminated. I put the car in park turned the car off and back on and then the system reset and I was able to drive normally. This is a brand new car that I purchased Monday (2 days ago)