2024 Toyota Grand Highlander: airbags did not deploy in a crash

Filed Mar 11, 2026 · Airbags · CA · crash

On February 25, 2025, I took my car into Freeman Toyota dealership in Santa Rosa for a recall on the airbags (24TA09 SAFETY (NONCOMPLIANCE) RECALL 24TA09(Remedy Notice) - Certain 2024 Model Year GrandHighlander and Grand Highlander HV - Curtain ShieldAirbags May Not Deploy As Intended). In the labor notes, they claimed to have performed the recall - 1. PERFORMED THE 24TA09 AND REPLACED BOTH LEFT AND RIGHT HAND CSA ASSEMBLIES. OP CODE: 24TA09R1.3.1 HRS. However, on June 24, 2025, the Toyota was involved in a collision with a deer. The autobody shop confirmed that the airbag sensors went off, but the airbags did not deploy. A claim was filed with my insurance company, and the airbags have been replaced by the autobody shop. The vehicle did not get back to the dealership.

Filed Nov 5, 2024 · Airbags, Driver assistance · NE

The vehicle airbag is not fixed yet it is almost on year now. Either had to fix or issue new car. even the price come down now lost money due to bad name. when driving suddenly the safety fails and shows error the blind spot. And there is another recall also electrical one they ask us to come fix. How come a car be safe if airbags do not deploy you have to force them fix it please one year is too much it is safety concern.

Filed Aug 15, 2024 · Airbags, Driver assistance · AZ

Toyota has issued a STOP SALE and RECALL on the airbags in this vehicle. There is no anticipated time for resolution but rumors indicate it might be October. During this time the airbags would not deploy if you are driving with the front windows down as it affects both driver and passenger side. We bought this car with the expectation of quality and my confidence is not high given Toyota has also issued recalls on engines in the Tundra. I have contacted Toyota Customer Care, a case was created and I was directed to the dealership for any additional action or updates. The dealership has indicated that the warranty administration has not authorized loaners as there would be no reason for me to drive with my windows down. While that might be true this time of year due to extreme heat I may take the car with me to cooler climates and have the windows down. The Lane Keep Assist seems to be aggressive at times trying to get me to "stay" in my lane when I have been driving and maintaining a center position in the lane but feel it pull the steering wheel when it seems unnecessary. I am unclear if this is a defect in the software or cameras or if it could be the result of a sensor with some debris or obstruction over it (i.e. dirty windshield or bug splatter)

Filed May 27, 2024 · Airbags, Body · CA · crash · 1 injury

I was just recently in an accident where I was T-boned by another driver. My side air bags did not deploy. There is structural damage and my front passenger tire is laid in this this wasn't a light tap on my car.

Filed Mar 15, 2024 · Driver assistance · 500 miles · OH · crash

The contact owns a 2024 Toyota Grand Highlander. The contact stated that while his wife was in reverse at 10 MPH, she collided with another vehicle. Though equipped, the back-over prevention system failed to activate, which could have potentially prevented and/or lessened the collision. The air bags did not deploy. No warning lights were illuminated. A police report was not filed, and no injuries were reported. The vehicle was taken to an independent mechanic, who was unable to duplicate the failure and informed the contact that the incident recorder does not log data for incidents under 25 MPH. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 500.