2010 Toyota Highlander visibility problems

Filed Oct 20, 2017 · Visibility · 30,000 miles · WA

Sun roof glass exploded while driving on a highway at about 60 to 65 miles per hour. We had the sun shade closed so we did not know the sun roof glass had exploded. Pulled off the road, no other car or truck was near us, and discovered the sun roof glass had exploded and glass was prevented from entering the passenger compartment because the shade was closed. Went to a toyota dealer about 10 miles away and they said it was probably caused by a rock. I said no one was near us, front or back, and they said we might have had a chip in the sun roof glass from before this happened. It was a nice day, no rain, not too hot, around 65 degrees, comfortable, sun was out. They taped the glass that was still together so we could drive home and have it repaired. They did not have the glass and would take several days. This happened in july, 2012.

Filed May 16, 2017 · Visibility · 137,300 miles · CA

Tl* the contact owns a 2010 toyota highlander. The contact stated that the passenger side visor was fractured. The vehicle was not taken to the dealer the vehicle was not diagnosed or repaired. The dealer was contacted and stated that they would not repair the vehicle free of charge since the VIN was not included in a related recall. The dealer advised the contact to call the manufacturer. The manufacturer was made aware of the failure and informed the contact that the repairs would not be free of charge. The manufacturer also advised the contact to call the federal safety agency hotline and provided case number 1705112724. The failure mileage was 137,300. Updated 06/29/17*lj the consumer requested to dismiss this case as it has been resolved by the manufacturer. Updated 07/11/2017

Filed Mar 16, 2017 · Visibility · 56,000 miles · CA

The front side window glass is inoperative due to broken window mounting tab. I had to disconnect the power to the window motor so it can't be used. As far as I'm concerned it's a safety issue if operated while driving, the window comes off track and gets cockeyed.

Filed Jan 31, 2017 · Visibility · PA

The driver's side visor will not stay up flush with the ceiling of the vehicle. The visor hangs at about a 45 degree angle and blocks visibility while driving. My husband is unable to drive the car safely and is an average height man of about 6 feet tall.

Filed Dec 3, 2015 · Visibility · MA

Tl* the contact owns a 2010 toyota highlander. The contact stated that the front passenger and rear passenger side windows failed to close. The contact received notification of the federal safety agency campaign number: 15v689000 (visibility) after the failure was experienced. The vehicle was taken to the dealer where unknown areas were lubricated, but the failure persisted. The dealer did not inspect or replace the pwm circuit board; however, the remedy did not prevent the failure. The manufacturer was notified of the failure. The failure mileage was not available.

Filed May 24, 2015 · Visibility · CA

Driver side sun visor won't stay in up position. Hangs down in vision line of driver taller than 5'. The repair will cost close to $200!

Filed Mar 26, 2015 · Visibility · 30,000 miles · MO

The visor is defective and gets stuck in a 45 degree angle position. A warranty repair was made, but it happened a second time outside of warranty. Also, the passenger side visor developed the same problem, also outside of warranty. Based on the position of the visor at a 45 degree angle, if there's an accident the head of the driver or passenger will go right into the brim of the visor. This is obviously very dangerous and should be addressed by toyota. I believe toyota needs to issue a recall immediately before someone gets seriously injured or worse.

Filed Jan 20, 2015 · Visibility · 65,462 miles · NJ

The driver's side visor fails to stay up and drops to block driver's view.

Filed Jan 20, 2015 · Visibility · 50,000 miles · CO

The driver's side sun visor will not stay up. Repeated attempts to get the local toyota dealer to fix the problem resulted in them saying that it is not covered by the warranty. This is a safety issue. The visor could fall enough to block the driver's vision. Also, in the event of an accident the driver's forehead would be propelled into the edge of a sun visor that is partially down causing a possible serious head injury. This issue should be a safety recall.

Filed Jan 3, 2015 · Visibility · 45,000 miles · CO

I purchased this 2010 toyota highlander new. At 45,000 miles, the driver-side sun visor failed to remain in the upright position. It continues to fall and block the driver's view when driving. Even though the vehicle was within the 50,000 mile warranty period, the dealership said the sun visor is not covered under the warranty. I new visor is over $200. I used to work for the toyota at the headquarters located in torrance, california. It is unfortunate that toyota does not recognize this sun visor as a customer hazard and failure of the part. This failure should be repaired/replaced at toyota's expense before it causes serious harm to the driver and passengers.