We have contacted toyota about our 2010 highlander & its defective windshield which, based on conversations we've had with repair shops and toyota employees, is likely caused by the plastic film pressed between the glass. This defect causes visual distortion and is incredibly distractive while driving and causes eye strain. I spoke to the salesman the other day who now says he believes it is a defect in all highlanders (we have not seen this defect in other highlanders ourselves). Toyota corp, despite all of this, refuses to acknowledge the problem nor even meet with us. They simply state it is our imagination. Whenever we discuss the matter with toyota's service department, they deny it exists. But employees of the dealership acknowledge the problem.
2010 Toyota Highlander visibility complaints
Page 3 of 3: complaints 41 to 42 of 42, newest first, as owners wrote them.
Immediately after purchasing our car, we noticed that the front windshield was defective. It has waves, causing vision distortion and headaches. We have contacted toyota and also had a toyota corp rep look at it, without us being present, and they simply deny this problem exists. We have compared it with other highlanders, and none have the same issue. The salespeople acknowledge a problem exists, but toyota will not fix it.
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