Visor on driver's side dropped down and will not stay up. It is an absolute hazard.
2010 Toyota Highlander visibility complaints
Page 2 of 3: complaints 11 to 40 of 42, newest first, as owners wrote them.
Driver side sun visor spring seems to be defective and the sun visor keeps falling down (does not stay in up position) blocking the visibility of the road.
Driver side sun visor tension completely broke under normal use. Visor hangs straight down and won't return to the up position, or any other position. Blocks much of the field of view for any driver (like me) taller than 5'5".
Several times since we purchased the vehicle, the front driver's window will come off track and not allow to roll up the window. This really is not a safety issue however one time the window did not come off track however the door would not open from the inside. We had to roll down the window to open from the outside. This was very scary since my wife drives the vehicle and transports our children and grandson. I was afraid if she were in an accident and the power window did not work she would have to find another way to exit the vehicle. Since the vehicle has been out of warranty, we found another place to fix the issue. We still have issues at times with the window. Another issue is that the rear door sensor constantly indicates the door is open when it is not. When this happens, the rear display stops working and says rear door open, the overhead lights flash, and the door chime sounds. I consider this a safety issue since it causes a distraction while driving. With the door chiming, lights flashing, and the rear display showing a message, it takes our attention away from driving.
Almost had a car accident when the driver side sun visor dropped during a turn on a 5-way intersection. The driver side sun visor does not retain its closed position. It keeps falling down when driving over small bumps. The sun visor hinders visibility and scope / range of the driver?s view. Proper visibility was compromised by this defective visor and this is a significant safety concern for vehicle operators. This gravely presents a safety issue for the driver, passengers, and other drivers on the road to include bystanders. This is obviously and clearly a safety issue and presents immediate danger and recall action. Please don't let this become fatality statistics due to a small recall and correction!
Driver's side sun visor will not stay up. Keeps falling down while driving.
The drivers sun visor has 2 stop points. One is supposed to be fully upright in the recess of the head liner. The stop point has moved so that the upper most point the visor will go is about 10% below level and right in the line of sight of the driver. This causes an unsafe condition in that the driver can not see the road or stop lights. I have run a red light because I can not see it. I have looked on all the websites and this is a common problem for toyota. Not only on the highlander but on several other models. There needs to be a recall for what ever is causing that stop point to "droop". The visor can not be taken apart and toyota wants $200 to replace the thing. It is a rip off as they know the part is defective.
The driver's visor broke. I put it down to block the bright sun here in the desert and heard a loud snap. The visor no longer has the ability to stay up or all the way forward. Resulting problem: 1. In the up position it will not fully retract into the roof visor pocket and hangs down about 2.5 inches from the car roof. Concerned the small edge would smack me right in the middle of the forehead if I was in an accident and fell forward. If you were tall you could potentially be impacted directly in the eyes if you fell forward from a read end collision. 2. In the down position, which the visor is most frequently here in the desert region, it no longer can be pushed forward to the windshield, so it hangs down low, and partially obstructs your ability to read signs above your line of vision over the hood. Dealer did not think it was covered under my 100,000 mile / 5 year warranty and told me to call toyota care, dealer said it would cost me $150 to $160 to fix. I called toyota care they said it is covered because I purchased the extended warranty. Something like this shouldn't fail in the first three years, especially when most of the time it is sitting forward against the window and not moving.
I was driving on m hwy into sedalia mo on saturday afternoon, 4/5/14, when I heard a loud pop like a gunshot, and I looked up & saw that my moonroof shattered into a million pieces, but it stayed together like safety glass is supposed to. Tiny shards started to filter down but I was able to stop & close the sun visor to prevent other glass from falling down. There was no one in front of me that could have kicked up a rock, no explanation for the moonroof to suddenly shatter. We just purchased this car in february, & bought a certified toyota platinum warranty at that time. The local dealership called for warranty approval & they were told toyota does not cover glass and we would have to file with our insurance to pay for the repair. Thankfully I only have $50 deductible, but this should never have happened, unless it was a defect that toyota should be responsible for.
The driver side visor will not remain in the up position. If falls down directly into the line of vision and partially obstruct vision. It might not be an issue for driver 5'2 tall or less but for 6 ft or above it's an issue.
Tl* the contact owns a 2010 toyota highlander. The contact stated that after pulling the drivers side sun visor down to block the sun, the contact was unable to reposition the visor which caused a visibility hazard. The contact stated that the vehicle was diagnosed and repaired by the dealer. The contact was informed that the visor bracket was fractured. The manufacturer was not notified. The failure mileage was 43,000.
The driver's side sun visor has dropped, blocking the line of vision. It does not allow me to push it up to be completely out of the way. I have read that the camrys had the same issue and toyota issued a recall for the camrys but has not for the highlander. Toyota needs to resolve this issue .
While driving down the highway, the driver's side sun visor fell down and obstructed view of the road. When attempting to push visor back up out of my line of sight, it would not stay in the proper position to block sun and to where it did not obstruct view of the road. The visor will either stay all the way up against the ceiling or all the way down almost parallel with the windshield. There seems to be some type of spring or piece of material broken inside visor causing it to malfunction. This is very annoying and very unsafe.
Drivers side sunvisor drops down into view and will not stay up, seems to be a major problem with all these cars from what I see on all the forums.
Visor on drivers side will not go up. It is constantly in the way of my vision as I drive.
The driver side visor will not maintain in the up position. If falls down directly into my line of vision and is very distracting and dangerous.
As I am driving the sun visor falls down into my driving sight. The visor will not stay down or up. It just remains in my line of vision. It concerns me because it limits my visibility and the potential of causing an accident.
The driver's sun visor has been used infrequently, and is typically in tact. However, today when using the visor to block the sunlight the visor would not retreat back into position and kept falling down in an unsecured manner blocking my driving vision because it would not stay into place. Proper visibility was compromised by this defective visor and this is a significant safety concern for vehicle operators.
The driver side sun visor does not retain its closed position. It falls down during driving and hinders visto ability of driver to see. Clearly a safety issue and a danger during driving time to the driver and other vehicles close to the driver.
The other day I lowered the driver's side sun visor on my 2010 toyota highlander. When I tried to move the visor back to the up position I heard something pop or snap. As a result, the visor will no longer stay in the up position, unnecessarily obstructing my vision while driving. The service rep at the toyota dealership told me the hinge was broken and that it will cost $300 (parts and labor) to replace the visor. When I checked the internet I learned that other people are reporting the same such problem.
The driver's side sun visor fell down while driving and now won't stay up. This almost caused an accident as my visibility was cut off. Now I am unable to drive unless I somehow prop it up. This car is less than 3 years old and seems to be a problem for many highlanders. This is a serious safety issue.
The driver side visor will not stay in position and falls down obstructing driver's view of the road. The vehicle is well maintained. Based on an internet search, this appears to be an issue with other toyotas as well.
Driver side sun visor spring seems to be defective and the sun visor keeps falling down (does not stay in up position) blocking the visibility of the road. I called the dealer to verify if this was a recall issue and I was told that it is a common issue but not enough for a recall. The cost of replacing is an absurd!!!
The spring in the visor no longer works it is falling down in the sightline of the driver. After looking on line this looks to be a common problem with toyota.
Drivers side sun visor drops down and will not stay in the up position obstructing my visibility.
Driving on I-5 monday am to work and due to the sun shining in my eyes put the visor down. Later when the sun went behind some clouds I put the visor back up and I heard noise from the visor that appeared to be like plastic rubbing together. When I let go of the visor it dropped straight down in my line of sight and would not stay up or even forward close to the window. Seems to be a dangerous problem as it is right in the line of sight and cannot be adjusted. I had to uninstall the visor and now I don't have any sunlight protection. The visor worked fine up to this point. No indication of a problem. Have never replaced a visor before this.
The sun visor on my 2010 toyota highlander opened in front of my eyes blocking my vision for a few seconds. Now the visor will not stay in the up position. I have to move it to the side to keep it from blocking my vision.
When driving on freeway my visor was brought down and it hung well below its normal position. This obstructs my vision when driving. Also, the visor does not return to its normal position when not in use. It hangs below its normal position by about two inches.
My husband and I were driving down the highway and we heard a loud crashing sound. We were not by a construction site nor an overpass. The weather conditions were dry, sunny and 77 degrees. It was not the tire because the car did not shake and no indicators on the dash lit up. I pulled over and upon inspection of the vehicle, there was a large gaping hole in the center of my closed sunroof! Fortunately the inside visor was closed. We slowly took secondary roads home while listening to gravel sounding glass above us. Now, my dilemma is getting toyota to own this defect. This is not an insurance issue. This is a vehicle defect.
Tl*the contact owns a 2010 toyota highlander. The contact stated that when he turned the headlights on, he could not see objects on the side of the vehicle. While driving approximately 35 MPH and various speeds if he hit a dip or curve in the road, the visibility would drop to less than 2 feet in front of him. He noticed the issue difference whenever he had to use the headlights. He took the vehicle to the dealer and was informed that there was no solution to the problem. He called the manufacturer and was advised to file a lemon law complaint. The current mileage was approximately 3,500. The failure mileage was approximately 60. Updated 03/19/10. *lj the windshield had to be replaced due to hairline cracks forming, the heated seats were not heating properly, the skid control light had illuminated and the dash lights would blink intermittently. Updated 07/27/10
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