Check a VIN

2012 Toyota Highlander used buying checklist

What to check on a used 2012 Toyota Highlander before you pay, based on what owners report, its recalls and the repairs the maker covers. Print it and take it to the test drive.

Test for the problems owners report most

The most reported problems of this model year, with what to look for on the test drive.

  • Clunking or noise when steering17 owner complaints, usually around 62,000 miles

    Turn the wheel from lock to lock while parked and on the road: it should be smooth, with no clunks, stiffness or warning lights.

  • Doors won't lock, open or latch14 owner complaints, usually around 55,000 miles, owners paid about $900

    Test every door handle, lock and latch from inside and outside, including the trunk or tailgate.

  • Harsh or hard shifting13 owner complaints, usually around 55,760 miles

    On a test drive from a cold start, check that shifts are smooth, with no slipping, delays, shudder or jerking at low speed. Ask for transmission fluid service records.

Make sure these recalls were done

Recall repairs are free at any dealer of the brand. Ask the seller for proof, or have a dealer check the VIN.

  • EquipmentRecall number 13V123000, Apr 9, 2013
  • SeatsRecall number 13V014000, Jan 16, 2013

Service bulletins worth asking about

Repair instructions the maker sent to dealers for known problems. Ask whether any of these repairs were done.

Before you pay

  • Decode the VIN and make sure it matches the title, the registration and the car itself.
  • Get a vehicle history report to check for accidents, salvage or flood titles and odometer problems.
  • Ask for service records, especially oil changes and any transmission fluid service.
  • Start the car from cold, and drive it at city and highway speeds for at least 20 minutes.
  • Have an independent mechanic inspect the car before you sign anything.

See every 2012 Toyota Highlander problem

VIN decoder

See the problems and recalls for an exact car

Buying a used 2012 Toyota Highlander?

Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.

Check its history