I bumped the car in front of me when starting from a red light at an intersection. Impact speed was less than 3 MPH. The damage from this impact resulted in repair cost of almost $4,200. This is outrageous and an example of poor design on the part of Toyota. It is my understanding that the standards require vehicles to absorb up to 5 MPH frontal impact with no damage. Had I known this vehicle was so poorly protected I would have chosen to purchase something else.
2020 Toyota RAV4 driver assistance complaints
Page 2 of 2: complaints 11 to 20 of 20, newest first, as owners wrote them.
When the feature is engaged, the car changes lanes. Had it inspected and adjusted by the dealer. Dealer said "if I don't like the feature, turn it off" so I do not use this "safety" feature as it would cause me to have an accident. I've only turned it on when I can do so safely without someone near me to show. Feature is only engaged over 35 MPH so when I am on the highway.
New vehicle brought in for it's 5k maintenance, to the service department of the dealership it was purchased from. I pointed out several issues with the gas tank range, bsm, camera shutting off, and that I have to keep the stearing wheel turned to the right in order to go straight. 5k maintenance is performed, they noticed the car needed to be realigned. Driving home, no difference from when first brought in. Bring it in to the dealership next day, the day after, I'am notified that the car is ready for pick up, I ask were if they were able to find what caused the aglinment to go out a second time. There response is that there was no indication of what caused it. Inform them that 1. I'am concerned for my safety and 2. The long term damage this is causing. They inform me that they will look into the process, and have management involved. Next day, manager informs me that the aglinment machine was out of calibration, he had to stop a technician from working on the car, had the machine calibrated, and that he personally performed the alginment. I pick up the car and the steering wheel has to be turned to the left to go straight on the highway at 35-45mph, slowing down/stopping & acclerating. Bring it in next day, manger has 3 alginments performed to see if there are any variations, tells me everything is in spec. It is so perfect they didnt even have to take a wrench to it. Reassures me numerous times that it is safe and in spec, hands me a paper "proving" so. Drive home, steering wheel is still to the left. I look at the paper and it clearly lists 3 values that are marked as not within spec, and that it may cause wear, handling and safety issues. Car is towed to a different dealership. During there test drive the tech noticed the wheel was jerking to the left without warning. Was informed that the stearing wheel needed a software update & the algiment is out of spec.
A few months after I purchased my 2020 rav4 xle hybrid, I noticed that my brakes squeaks whenever I make a quick stop, or after I release the brakes after stopping or when I am backing up. It doesn't matter on the kind of road that I am on. I brought my car to the dealership and they said that it is normal for a hybrid to squeaks due to the break actuator. I know people with toyota hybrids and they do not have this problem. I am concerned because this could be a dangerous issue. Please advise. Thank you
I have had a number of instances where my vehicle's lane keep assist will randomly jerk me out of my lane. In sept 2020 I experienced a significant event of this happening when I was driving in the right lane of an interstate and the vehicle jerked right suddenly, pulling the vehicle into the right shoulder and almost drove me off the interstate. Another significant instance happened on 1/23/2021. I was driving northbound on I-44 and I was in the middle of 3 lanes. My vehicle suddenly jerked the vehicle to the left into the left lane of traffic. Luckily, the vehicle next to me swerved onto the shoulder thinking I was going to hit them. There have been other regular incidents of this happening, but not as severe as these two.*dt*dt the consumer stated while driving on I-44, the vehicle suddenly jerked to the left towards traffic. The cruise control was not activated. The consumer stated the repair technicians were able dulicate the failure but, unable to repair it.
The toyota adaptive cruise control keeps a safe distance to the vehicle in front, slowing and accelerating properly to keep a set distance even down to a full stop. However, when traveling at any speed and another car enters my lane immediately in front of my vehicle the system does not recognize the new vehicle and how close it is to the front of my vehicle. It does not slow at all even if the distance to the intruder is only a car length or less. I have to manually brake quickly to prevent following to close and causing a possible rear end collision. This happens every time a car squeezes in from of me with the adaptive cruse on and is very repeatable. I've experienced it in another new rav 4 too. This has been repeatably going on since the vehicle was purchased new on jan, 2020
Battery "died" the beginning of august - jump started and drove to the dealership service center. I was told that the battery was fine and that "short distance" driving can drain the battery - since I drive 45 miles a day to and from work, that is not a valid "excuse". Now, 3 weeks later, my car was parked on a flat surface for 36 hours with nothing left on - and the car is completely dead. Tested the battery myself before jumpstarting it - and it full. Absolutely no reason why my car should not start.
Tl* the contact owns a 2020 toyota rav4. The contact stated that after starting the vehicle and driving approximately 3 to 4 miles, the vehicle pulled to the right with and without the lane assist feature activated. Within another 2-4 miles the failure was independently remedied. The contact took the vehicle to deluca toyota (1719 sw college rd, ocala, fl 34471, (352) 732-0770) however, the mechanic was unable to duplicate the failure. The failure recurred five times. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 3,000. *ln*jb *bf
Tl* the contact owns a 2020 toyota rav4. The contact stated that on several occasions while driving, the vehicle independently veered to the left and to the right. The vehicle was taken to markquart toyota (1844 commercial blvd, chippewa falls, wi 54729), on several occasions however, the mechanic was unable to duplicate the failure. The contact was informed that lane departure assist was activated. The vehicle was not repaired. The contact stated that the failure was intermittent. The manufacturer was made aware of the failure and informed the contact to have the vehicle taken back to the dealer for assistance. The failure mileage was approximately 800.
I purchased the vehicle (new) on 6/03/2020. On 6/16/2020, warning lights and buzzers went on as I was driving the vehicle. The warnings told me that there was a problem with my brakes, and that I should pull over as soon as possible. I drove to a nearby parking lot. The brakes continued to work. I turned the car off and restarted it, thinking it might be a computer glitch in what was a brand new car. When I restarted the car, I backed out of my parking spot to "test" the brakes. The car stopped, but the brakes seemed weaker. Ultimately, the vehicle was towed to the dealership. The dealer's service rep contacted me to tell me that the brake assist assembly had failed. I asked if this was something they had seen before and he said no. After some research, I determined that this has been a problem and the subject of a recall with certain 2019 and 2020 toyota vehicles, including the 2019 rav4 hybrid. In addition, this defect affects not only the brake system, but the vehicle stability control system. I suspect the problem with my car is a continuation of the problems with the 2019 model year. I believe toyota should have either corrected this problem or checked the 2020 cars sufficiently to make sure they were safe to drive and that the brake assist assembly was not defective.
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