My Toyota hybrid AWD vehicle experienced corrosion of the rear traction motor cable, which Toyota has acknowledged in Service Campaign 25TD01. This corrosion affects the electrical connection to the rear drive motor and can result in loss of AWD propulsion capability. Loss of rear-wheel propulsion significantly reduces traction and stability, particularly in snow, ice, and wet conditions. Drivers may believe the vehicle still has AWD capability when in fact the rear drive system is compromised. In addition, the vehicle’s adaptive cruise control system repeatedly turned off unexpectedly while driving and displayed “unavailable” warnings. These malfunctions occurred alongside the electrical issues related to the rear traction motor cable corrosion, suggesting the defect may affect multiple vehicle systems. Toyota has acknowledged this defect through Service Campaign 25TD01 but has not issued a safety recall. Given the potential for loss of propulsion and malfunction of driver-assistance systems, this issue should be investigated as a safety defect.
2021 Toyota RAV4: adaptive cruise control problems
12 of the 390 complaints about the 2021 Toyota RAV4 describe adaptive cruise control problems.
- owner complaints
- 12
- of this car's complaints
- 3%
- recalls
- 0
Adaptive cruise control problems by model year
What owners say
The High voltage floor underwire harness and rear traction motor cable corroded. This caused many if the vehicles sensors to fail completely including the tire pressure monitor system, adaptive cruise, collision avoidance, and more. Toyota is aware of this problem and attempted to do a silent warranty extension. This is a safety hazard and all of the known vehicles affected should be recalled!
Cruise control suddenly quit working, alarms for hybrid system malfunction, cruise control malfunction. This is a known issue for Toyota, high voltage leaking out because of a corroded ground. This repair is going to cost around $7,000 out of pocket.. My car is 3 years old.
Driving with cruise control on, on a 2 lane road with a left turn lane. Approx 40MPH. Vehicle ahead of me by 4-5 car lengths got into left lane. When I has about 10 feet from him my brakes automatically slammed on, he was in his lane, I was in my lane. This has happened 4-5 times since I've had the veh. I now stay aware that this might happen and stay ready to cancel the cruise. This could be very dangerous if someone was right behind me. Dealer test drove and ran scan no problem found. Which as expected, if it doesn't happen when they test drive there's not a lot they can do. I understand this.
While traveling on highway with adaptive cruise control engaged and maximum following distance selected, adaptive cruise control applies excessive braking force than necessary when vehicle in front exits highway. Safety concern because following vehicles must abruptly apply brakes. Internet search reveals numerous, similar complaints. We were almost rear-ended on the highway. This feature is great, but needs attention for safety reasons.
While traveling on highway with adaptive cruise control engaged and maximum following distance selected, adaptive cruise control applies excessive braking force than necessary when vehicle in front exits highway. Safety concern because following vehicles must abruptly apply brakes. Dealership or police have not inspected vehicle. No visual or audio warnings. Internet search reveals numerous, similar complaints.
I have reported this issue to Brunswick Toyota Service Advisors twice. The lane keep assist will pull and yank all over the lane. This is an SUV and it is a very scary experience feeling a taller vehicle make quick adjustments and almost feel as if the steering wheel is going to be yanked out of your hands. This will happen at all speeds cruise control and lane keep are active.Both times the Service Advisors advised me that I should just turn it off because that is what most people do. I did not buy a car with this feature to turn it off. The 2nd time I was advised I would be contacted by someone to schedule an appointment to have it looked at, no one ever contacted me. There are multiple reports of other people experiencing the same sharp adjustments and unable to keep in it's lane and this needs to be investigated. Thank you.
Does not maintain cruse control speed that I set when traffic becomes heavier around the car for example….cruise control stops working and car slows down as vehicles are passing my car, or are driving in front of me or in back of me. It does not like traffic near by. If there’s no traffic it works and maintains the set speed.
1. For two different occasions the high beams wouldn't turn on at night on a dark road and rainy day. Took the vehicle to Toyota but mechanic reported that he couldn't reproduce event. I had to drive very slowly with normal lights as I could. 2. For two different occasions the vehicle wouldn't start I almost had the vehicle towed but using the toyota app and the key fob was able to remote start and then start the vehicle. I can't imagine what would have happened if the car turned off in the middle of an intersection and wouldn't turn on. 3. The adaptive cruise control has a glitch that I have told Toyota. If you're going over 30 mph and the vehicle in front of you has been in a complete stop for a while, the car may not stop you have to manually stop or crash. This could be extremely dangerous.
1. 5th generation Rav4 LE Hybrid does not allow adjustment of intermittent wiper intervals that constitutes safety hazard. Every single vehicle on the road has had this feature for decades, its absence constitutes negligence on Toyota's part. 2. Traditional and intuitive industry standard cruise control lever with push-button switch has been replaced with counter-intuitive button controls that distract attention and can hardly be operated without having looked at them.
We bought our new 2021 Toyota RAV4 Hybrid on Sept. 1, 2021, but didn't drive it on a highway until Oct. 4, 2021. On that day, I was driving on Interstate Hwy 70. I entered that highway near Copper Mountain, CO and was driving east to return to Denver. It is a big highway with wide, well marked lanes. I set my cruise control speed to 63 mph. Almost immediately, I noticed that the Lane Centering steering adjustment system seemed to be taking the car from close to the left lane line to close to the right lane line, and back and forth. A couple of times, it even drifted to or over the lane line and triggered the Land Departure Alert alarm. At first, I tried to overcome the automated Lane Centering adjustment by manually steering against it, but the swaying back and forth across the lane became increasingly wide and violent. I was unable to control it. It was terrifying. For a moment, I was sure that I would crash. I don’t know if I hit the brake pedal, but I did quickly press the CANCEL button on the cruise control, and that ended the swaying back and forth. The whole experience lasted probably less than one minute, and at no time did I notice any alarms or warning signals. I took the car to my dealership and asked them to check the functioning and settings of the cruise control and lane tracing assist functions. They told me that my settings were normal and that everything was working properly. I informed Toyota customer service about the problem and told them of my near crash. They consulted with my dealership's service department and repeated that everything was working properly. Neither the dealer nor Toyota customer service offered any explanation of reasons for my near crash. I have continued to drive the car, but I have tried to disable all the "safety" features that allow the car to take control of my steering. I am afraid to try to reproduce the problem myself, and I am quite sure that my dealer did not attempt to do that either.
While using Cruse control. It did not slow the vehicle. I could not turn it off. The brakes would not work. I ran thru an intersection against the light. Bounced over the median. I turned off the ignition, still coasted about 1/2 mile. Finally I jammed the gear shift lever into Park. Toyota has the vehicle for inspection and reading of the black box. THE CONSUMER STATED THE VEHICLE DID NOT HAVE ANY WARNING SIGNS OF THE FAILURE. WARNING MESSAGES DID DISPLAY DURING THE FAILURE, WHICH WERE "CRUISE CONTROL INOPERATIVE", "BRAKE FAILURE", AND "LANE DEPARTURE".
Service bulletins that may apply
- One or more of the following conditions: ?Milky/discolored engine oil
- TT: This issue is currently under investigation
- Parking Brake Malfunction warning message on the Multi-information Display (MID) with Diagnostic Trouble...
- TT: Some 19-21MY RAV4 Japan produced vehicles in Puerto Rico only exhibit a squeak type noise from the...
- TT: Some 2021
- Rattle noise from the sliding roof assembly when it is in the tilted open position while driving over a...
- TT: Some customers may experience an abnormal steering sensation (?pulling?, ?drifting?), which may be...
- TT: Vehicle control apps might not operate as expected at times due to preconditions (normal operating...
Related recalls
No recalls on record for this model year.
Questions about the 2021 Toyota RAV4 adaptive cruise
Is adaptive cruise control problems a common problem on the 2021 Toyota RAV4?
12 of 390 owner complaints about the 2021 Toyota RAV4 (3%) mention adaptive cruise control problems. The model year with the most reports is 2007.
Is there a recall or service bulletin for this on the 2021 Toyota RAV4?
There are 0 recalls and 11 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2021 Toyota RAV4
Sunroof shattered 32No deployment 16Airbag light 9Check engine light 9Jerking 9Key fob 9Lane assist 8Fire or smoke 7Headlights 7Windshield crack 7Door locks 6Wipers 6Fuel gauge 5Overheating 5Stalling 5
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