The sliding doors on my 2004 toyota sienna freeze up in the winter. This concerns me because I can not open the doors. Therefore my children need to climb into the front of the van to get out or climb in the back and exit the vehicle through the hatchback. They must also enter the van through the front driver's door or the front passenger door. In the event of an emergency, my children will be at risk because they are not able to exit the vehicle properly.
2004 Toyota Sienna body complaints
Page 27 of 33: complaints 761 to 790 of 962, newest first, as owners wrote them.
I have owned toyotas all my life, so when I bought my 2004 toyota sienna xle, I thought I was getting a quality mini van. Beginning in july 2007, the automatic doors on both sides began not working. Sometimes they would close, sometimes I would manually have to shut them. I brought the van to toyota and was told that it would be $1500 plus to fix it. Not in my budget, I decided to deal with the problem. A year later, my van was in for it's 60,000 mile check up and I was told that the hinges on the doors needed replacing and it would cost $500. I reported this discrepancy to the service manager and was given the run around as to what the problem with the doors really is. I still have the problem and I hope that this is not the beginning of a series in costly repairs that I will have to make. Maybe it's time to trade in my mini van.
Problem with sliding doors without warning passenger side sliding power feature stopped working. There was a broken cable hanging from rear passenger window. When door was opened again by handle there were sounds of parts breaking inside door. Took the van to toyota dealership they said they had never seen the problem before, we would have to pay for repair. Approximately 1 year later the drivers side sliding door went, same problem. I now use both doors manually and have the power feature turned off I can't afford to have the doors power feature repaired, approximately $ 3600.00. I contacted toyota both times they said there was nothing they could do about it. I've seen many complaints about this on the internet and can't believe toyota will do nothing for us.
2004 toyota sienna minivan - automatic door cable become jammed causing the door to not close (and as a result making the car undrivable - safety issue). In order to close the door the cable had to be cut. A simple search will find dozens of similar complaints about these cables snapping or becoming jammed resulting in repair bills of between $1500 and $2000. This defect needs to be addressed by the manufacturer.
Left rear manual sliding door on 2004 toyota sienna minivan will not open from inside or out. 1st occurrence was approximately august 2007. Was repaired and broke again approximately may 2008.
Power side door cable snapped making it difficult to open driver side sliding door and extract child from childseat.
The passenger sliding door will not open due to faulty latch. The driver's side sliding door latch was already replaced outside warranty. I contacted the dealer and toyota. Both parties said there was nothing they could do.
Sliding door issues. I took the vehicle in because the driver's side door wasn't functioning at all automatically and the passenger side door was freezing and not working automatically all the time. The dealership replaced the cable and motor on the drivers side and told me that there was an obstruction causing my problems with the passenger side door (a pokeman card). The was in the spring of 2008. Now in the fall of 2008 I went to the dealer because the passenger door isn't working at all. They have told me it will be $2400.00 for the repair.
Bought 2004 toyota sienna in sept. 06. Van has 40k miles and has an out of alignment right passenger motorized door failure. Door rubs against body and makes grinding noise as it closes. Also driver door has collapsed glass. Dealer wants 100-300 just to inspect and report problem to extended platinum care warranty I purchased. I called extra care (platinum care 7 year or 100k) who mentioned that problem might possibly be covered. Toyota needs to recall the passenger sliding door too many problems posted on internet blogs.
2004 toyota sienna - passenger side sliding door won't open. At first, it wouldn't open from the outside, but using the power button inside would let it open. Now even that doesn't work and the door is useless. Dealer said the part to fix this (actuator) is $700, plus labor. I see many people reporting this problem on various forums, so it seems to be a widespread defect.
Power side door does not shut properly. No crash or accidents have occurred on this car. The door will reopen after the door appears to be shutting properly, right before it shuts it will reopen. We have often found the car door open after returning to the car after entering the store or home, making battery go low due to the interrior lights remaining on, and the security of the car compromised including contents like our address, and other identity theft information.
I have a 2004 toyota sienna minivan that we have had numerous problems with the passenger side rear automatic door. Tonight when opening the door to take my newborn out I heard a loud snap, the cable had snapped. After closing the door I am still unable to open it at all, even after turning off the automatic door button. Looking at the cable it appears to be rusted and frayed. It is my understanding that this is not an issue that toyota will repair under warranty and feel that it should be. This appears to be a defect in their workmanship and parts. I feel this needs to be investigated.
Two weeks ago my rear passenger side automatic door wouldn't open. I can see the cable snapped outside the door. I haven't fixed it yet.
Our 2004 toyota sienna van driver side sliding door failed to close one evening, just as it was beginning to rain. Our children had just gone into the house. We closed the door as much as we could and took it to a repair shop the next morning. On the way to the shop, the door nearly fell off the van! With our 3 children (ages 8 to 4 inside)! They were freaked, and so were we! Now we have just paid nearly $2000 to replace the door motor, cable, and some other parts and labor. The body work is covered by insurance less deductible, but we still have rental car costs, some covered by insurance. We are hearing that this is a common problem for these vans. We believe this issue warrants a recall for safety reasons! We bought (and paid a premium for) a toyota because they are supposed to be a model of safety and value. This is the first time this has happened to us, but our web research leads us to believe this is a manufacturing design or equipment defect. Our local toyota dealer has not been willing to accept this as a warranty issue, nor to cover the cost of these repairs, nor to assure us this will not happen to this door again, or the other door! We believe there is a basic flaw in the design or materials for this van. We believe this warrants a safety recall. We would appreciate any advice you could provide as to how to be reimbursed for these expenses, and more importantly, how to be assured this will not happen again. We believe this is an important safety issue! Thank you!
2004 toyota sienna - passenger-side automatic sliding door cable snapped. Door will not open or close. Repair shop removed door, found motor and cable assembly broken and latches and cables sprung. Service advisor said we had to replace motor and cable assembly and both front and rear latch and cable assemblies. Parts are $2671, labor estimate $446. Parts were prepaid. Repair is schedule for 8/28/08.
The rear passanger power door stopped opening and closing under power. Will only work now if we manually open and close it.
Right side passenger door will not open. It is an automatic sliding door, but the door failed to open 6 months ago and will not open manually. This is an extreme danger and have been told it will cost 1800 dollars to fix. It should at least open manually, but will not. Now I would have to spend 1,800 dollars I do not have.
The passenger side sliding door cable cam loose and snapped.
My 2004 sienna sliding doors have failed numerous times by not opening. This happened off and on for a year. In spring of 2008 the driver side sliding door opened and would not slide back. The cable was broken and it cost us over $1100 to have it fixed and that was with a $500 goodwill credit from the dealership. Now the passenger side door has the exact same problem. After reading some other complaints and looking it up on the internet I have to ask how toyota can ignore such a serious and dangerous issue with a car that is only 4 years old. I have a toyota service bulletin from april 19, 2004 that states there was a production change made on the doors, but my car was produced before this. Why wouldn't toyota be responsible enough to fix the cars prior to the change?
I have a 2004 toyota sienna xle limited. My passenger sliding door failed. You couldn't open it from the outside and if you opened it from the inside the door would not stay closed. It cost me $1800 to fix the sensor and the motor that holds the door closed. I called toyota to complain and out of good will, they offered to pay half of the bill. The day after I got the passenger side door fixed, the other sliding door has now failed - the drivers side door. It will not stay closed. I have a call in to the dealer to discuss this. Also, my rear hatch would not stay up and almost took off my 6 year old son's head when it came flying down on him. Toyota finally issued a recall on the pistons, so they were replaced for free. So, all three of my mechanical doors have failed.
As I pulled up to the airport to take a flight, we noted that the right sliding door would not close. After much struggle and effort, we were able to close the door; however, the cable for the door was rusted and snapped. We are unable to use the door for fear that the door may fall off or cause body damage. When I did a search on this website, I noted many similar complaints filed for the same problem. As an attorney in the state of new york, I can only conclude there is a manufacturing design or defect in the sliding door and that the vehicle should be recalled. This is a dangerous defect that could have caused bodily injury. I respectfully request that this agency look deeply into all complaints regarding the sliding door and issue a recall. My vehicle has approximately 61,000 miles on it. In addition, the fact that many consumers are describing similar conditions, namely that the cable snapped and appeared to be rusted, is further indication that the vehicle was designed poorly. I appreciate the federal safety agency's attention in this matter and I look forward to hearing from you. Caterina ranieri grasso
On my 2004 toyota sienna le, the automatic rear hatch door consistently fails to stay open after opening. There was no event that caused this to start happening. The door opens with no problem, using either the automatic open feature or by manually opening. What appears to happen is the hydraulic struts cannot hold the door in the fully open position. If the automatic door feature is engaged, the door starts to slowly close until the automatic close feature engages and closes the door with normal speed. If the automatic door is disengaged, the door slams shut with alarming force and speed. The potential consequences are frightening. If you have the automatic feature engaged and are unloading or loading packages, you cannot hear the door slowly closing and may not realize the door is closing on you, especially if you are bent over. It takes a significant amount of force to push back on the door enough to have the sensor engage and reverse the door closing. Of course, if you manage to get the door to reverse the close, once the door reaches the fully open position, the same process begins where it slowly closes and then the auto-close starts again. The danger for a weaker person or a child is huge if you do not have the automatic door feature engaged, the danger is far greater as the door slams shut with force and speed. Anyone caught in its path could be severely injured, especially a child. I have not attempted to seek repair of the door yet. But my research on the internet shows that there are many instances of this type of failure. I will be taking this up with the toyota consumer affairs.
On 2/13/2008, I tried to open my passenger slider door with the auto button. The door opened approximately a foot then closed itself. I tried this a second time and again it happened. My husband then tried to open the door manually and the door would not open further than about a foot again. My husband checked the door and upon inspection noticed that the cable was broken. We called toyota and found that at the time there were no recalls related to this problem. The representative stated to go to an authorized dealer and have them diagnose the problem then call to see what toyota could do for us. When we arrived at the dealership, I informed the service tech behind the counter that I was bringing in my 2004 sienna to have the sliding door checked. His reply was "let me guess, the cable snapped". He then proceeded to tell us that they were having alot of issues with this. The dealership checked my vehicle over, confirmed the cable had snapped and stated that it would cost roughly $1,600.00. I told them that their customer relations mgr. Needed to contact toyota to see what they would do for us, as my everyday mechanic had stated to me that for a 4 year old vehicle this should never have happened. The tech consulted with his manager (who never even picked up the phone) returned and stated that they would pay for the part and we would be responsible for the roughly $500-600 for labor. I agreed as I really had no choice. Please help not only me, but the other sienna owners get this problem into a recall status, as if this ever shuts on a child serious injury or a death may occur.
Approximately 10 months to a year ago, complained of noise with front driver door. Nothing was done by toyota dealership. Most recently, door began making a popping sound upon opening and closing. Learned from dealership that door weld needs replacing. Contacted toyota company, however, they will not fix. Researched web and learned other consumers are having the same problem in their 2004 - 2007 siennas.
The fuel pipe from the tank to the engine on my 2004 toyota sienna le disconnected. I was driving with my kids and stopped at the light, our car being the first in the rightmost lane at a busy intersection. When the light turned green I pressed the accelerator but the car didn't move. I made several more attempts but it was in vain. The message on the screen panel appeared as a discharged battery, which at that moment puzzled me very much. I started looking around, making signs to the vehicles behind mine to try and get into the other lane as I can't start my car (there were few angry drivers). One stopped by me when the light turned red again and then said he smells gas. At the same time a woman and her older teenage daughter were running from across the street waiving and shouting 'get out of the car!'. She helped me and my kids get out and told us that while driving from the other side she saw when the gas gushed from under my car. Well the rest is known - 911, police, fire truck and my family scared and blessed to have escaped a horror. The car was towed to the dealer who told me that the pipe disconnected, they put it back and that they've never encountered this problem. When I asked about a warranty on this or a future sign to look for, the answer was 'it shouldn't happen, it can't'. But it just did, right? I want to mention that the car has never been involved in any accidents and it's very well cared for. I had to pay for the repair over $100 which I'm guessing toyota will never refund. I will forever be thankful to that woman and her daughter who quite possible saved out lives.
The right power sliding door cable on the 2004 toyota sienna le broke. The car was 5.1 years old, bought new in 2003, and had 69,000 ml. On the day of problem. No indications on a sliding mechanism were prior to the incident. As always the door was activated by the remote control. It did not open on several attempts. When I approached it and tried to open by the handle I saw the cable being rusty and broken. The dealer worked with toyota on the issue and toyota offered to pay 50% of parts and labor, but my fee is still above $800. Toyota refused to cover it entirely, although the problem is well known to them. Http://toyota.justanswer.com/uploads/snd27613/2008-07-05_074916_sienna_sliding_door_inop.pdf . No extended warranty on this part was offered by toyota. I can not use this door in any way until is repaired, even if I set it to act manually, it won't open more than 1/2 ft. The only way my two children can get in/out the car is from the left side door. Where one's car seat is installed. Needless to say this is a serious safety issue as the left side is the one to the road and children jump out or run to the car in a blink of an eye.
Tl*the contact owns a 2004 toyota sienna. The contact stated that the rear liftgate strut failed in the vehicle. He attempted to open the gate, but it would not open. In order to lift the gate, he had to trip the handle. The liftgate would not remain open and had to be held open manually. If the rear door was released, it would slam down hard enough to possibly cause an injury. The VIN and mileages were unavailable.
The left sliding door lock failed. It cannot be locked or unlocked from the outside or by using the door remote. The only way to lock or unlock it is by moving the lock button at the inside of the door manually. The dealer advised to replace the door actuator which costs $1200! The dealer charged $90 for just checking what's wrong with it.
2004 sienna xle limited -- electric sliding/rear door on driver side closes by itself when parked facing down incline. Dealer diagnosed faulty 'door check' but refused to repair under warranty. There is a tsb for front door 'door check' but not rear sliding door. This issue is a safety concern, as passengers could be pinned if door were to close unexpectedly.
2004 toyota sienna power rear lift tailgate malfunction. Tailgate lifted normally then suddenly and without warning began powered closing, striking my wife in the back. I was able to reproduce the malfunction repeatedly. The malfunction occurs constantly. The consequence should a child or elderly person be struck by the rear gate. It has not been repaired yet.
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