The right power sliding door on the 2004 toyota sienna le has jammed. The cable attached to the door is stuck in the door mechanism. The door was activated via the remote control on the day of the malfunction and it simply jammed open. The door wont close with this cable jammed into the gears. We had to drive home with the door in an open position. Toyota's dealers say that this is a known defect. When I brought the toyota technical service bulletin - power sliding door inoperative ? El004-04 document to their attention, they still refused to repair the problem because my vehicle is over the 36,000 miles tsb warranty, but since when does a defective part on safety of a door become limited to a mileage issue? They insisted that I pay a $120 fee to 'diagnose' the problem, but then state that the costs for repairs are at least $1800, as they know exactly what the problem is. I have contacted national toyota at 800‑331‑4331 and they say that there's nothing they can do to assist me. I have switched off the electronic controls of this door, but it still wont close all the way. It is a total safety hazard.
2004 Toyota Sienna body complaints
Page 28 of 33: complaints 791 to 820 of 962, newest first, as owners wrote them.
The cable on the power door of my minivan has snapped. The door will not open, leaving only 1 access door out of the rear of the van.
The rear liftgate on my van will open then close suddenly. If a person were to get in the way they could be crushed and seriously injured.
Tl*the contact owns a 2004 toyota sienna. The contact stated that while parking the vehicle the passenger sliding door disengaged which caused damaged to the body of the vehicle. The contact felt that rusted cables caused the failure. The current and failure mileages were 103,000. Updated 07/08/08.
Rear hatch struts on 2004 toyota sienna failed on approximately 01may08. Liftgate closed on my wife and six year old nephew. Had to use considerable force to reverse the action of door. Took the car with rear liftgate strut warranty enhancement to the dealer on 21may08 and the repair was made,but the liftgate still fails to stay up.
I own a 2004 toyota sienna xle 7 passenger limited van. My rear liftgate will not stay open it will raise to fully open and immediately begin rapidly closing. I barely got out of the opening before it closed. No sensors reacted to stop the automatic powered door from closing. This occurs either from using the remote button on the keyholder or from the button inside the van near the sun roof switch. This defect can and will hurt, injure or could kill a child or adult using this vehicle.
The power liftgate of my 2004 toyota sienna has failed. The liftgate has unexpectedly closed, but is now inoperable due to strut failure. The liftgate is very heavy and closes with much force.
2004 toyota sienna xle -driver's side door hinge pops, called dealer, asked if there was a service bulletin on this problem. There is, but they send the van to a body shop for repairs (re-welding) and that will take 4 days. Because it is under a service bulletin and not a recall, they do not provide a "loaner" or rental vehicle.
For the past month or so, the power lift gate seemed to not go up/raise as high as I thought it did. Then yesterday the power lift gate unexpectedly closed down. Using the key fob/remote I raised it only to have it close again. I tried lifting it manually and it closed again. I locked the car and tried the lift gate again and it closed down. This makes the rear of the car inaccessible since it immediately closes down. This is very disconcerting since the door is very heavy and this is a mini-van which is frequently purchased by families with children. It would have been terrifying and possibly fatal to my young children if they were by the rear of the mini-van when this thing unexpectedly closed.
2004 toyota sienna ce(manual hatch):the hatch is hard to lift open and does not stay up--just slams down shut. Very dangerous!! Need 1 person to hold hatch open when accessing interior.
2004 sienna's trunk hydraulics failed, causing serious injury risk.
Rear hatch lift gate came down on my daughters back....not sure what happened, but it took a lot of force to free her. Later the same day the lift gate opened all the way and then came down about a foot and hit my wife on the head....knocked her to the ground and caused a pretty bad headache for a day. After the gate hit her, it continued to close. Right now the lift gate opens half way and then slams shut.
Automatic rear tailgate door sometimes closes by itself after opening, causing potential injuries to people who are leaning into the vehicle to unload the van. This happens often, mostly in the winter on cold days.
In the winter of 2006 the gas struts that supported the rear cargo door failed. The struts did not fail completely. It appears that some, but not all, of the gas that charges the struts has leaked out. The problem manifests only in the cold weather when the gas volume in the struts is less due to the cold. In the summer the struts perform normally.
The automatic sliding doors on my toyota sienna do not always close. I first noticed it in the summer of 2007 when occasionally the drivers side door would attempt to close but then would re-open. I took the vehicle to the dealer in december 2007 and it was determined that the rear hinge pin and bushing was worn out causing the rear of the door to sag and not allow it to be closed without manual intervention. If there is no manual intervention and you just try to close it by pushing the button the door attempts to close a second time but still does not close all the way and will not automatically re-open. Thus you think the door is closed but in reality it is still not. I contacted toyota's customer care about the problem but they are not interested in even taking a further look since the vehicle is out of warranty. If the pins and bushings continue to wear they will eventually break door will fall off.
1. Events leading up to the failure: pressing either button (in the main cabin or on the key fob) top open the power rear lift gate 2. Failure and its consequences: upon reaching the fully opened position (or very close to?), the power rear lift gate reverses and automatically closes on the operator without user intervention. Since it's common to proceed to extract contents from the rear of the vehicle after opening the rear lift gate, injury ensues due to the powered closing of the rear lift gate on your head/arm/should/child. This has caused numerous minor injuries due to the significant force required to prevent the door from closing on the operator 3. The dealer has now replaced the rear lift gate struts twice and it's currently being worked on for a third time after a complaint to toyota corporate. The failures still continue and the dealer has said they have no clue how to fix the problem (during the second replacement of the rear lift gate struts).
The lift gate on the van suddenly failed and struck me in the head.
Toyota sienna 2004 rear power lift gate - gas struts failed causing the lift gate to fall below normal opening.
Automatic rear door on my 2004 toyota sienna xle closes while removing items from trunk. I was removing a stroller and the thing started closing on me and I had to fall to the floor to get out of the way.
Power sliding door inoperative stopped working not really sure of the date it stopped working(our lease was approaching the end) as we found sliding door to be too slow and not safe therefore we turned it off. We leased vehicle and therefore returned it. Toyota parkway in hamilton,ontario,canada service performed a diagnostic test to tell me the cable and motor on the power door needed replacing. We were informed it would cost over $2,000 to fix the door(cable and motor) I was given the option to take elsewhere for a quote. Where I had it fixed said there was nothing wrong with the motor it did not cost me $2,000. I returned it to toyota with the door working. I spoke to the general manager (parkway toyota) and he mentioned there were problems with the power doors. He refused to cover my costs as I did not have it fixed at toyota. I was not told that they would take care of it in the beginning. Both sliding doors freezing shut in cold weather- passengers had to go out the hatch door I have heard of melting ice pooling on the door but nothing done to correct. We returned vehicle fed up by this point. Too many recalls and issues for a toyota.
The sliding door on the driver's side of my 2004 sienna has failed repeatedly in the last two years. The full assembly for the door mechanism (cable and motor) have already been replaced twice, and it is already breaking again. Once the system fails, the door becomes fully inoperable and cannot be opened/closed manually. From what I have observed directly, it seems that something along the cable track is wearing away the plastic coating on the cable (I know because the plastic is partially dangling off the cable below the rear window, just like it did last time). The last time the cable assembly was replaced, a large portion of the plastic had peeled away leaving the cable stripped bare. Fortunately, the door failed before the cable actually snapped from wear-down as I have read in other cases. It just doesn't seem right that the door assembly continues to fail every 6 to 8 months. There definitely has to be a manufacturer defect.
The rear automatic lift-gate of my 2004 toyota sienna is defective. Approximately 50% of the time the lift-gate opens and immediately starts to close on top of your head. It's gotten so bad that my family now pushes the button to open the rear lift-gate while we stand clear and then when it reverses, we keep pushing the button on the remote over and over until finally the rear lift-gate will stop reversing and stay up. Only then can we duck under the door to get what we need out of the back. In the early stages of the problem, family members were whacked over the head at least a dozen times. It didn't take long to learn that the rear lift-gate cannot be trusted. It began as an intermittent problem, but it happens every day now. The dealership said this morning that the problem is not under warranty.
The lift supports on the rear lift gate of our 2004 toyota sienna has failed again during the middle of december 2007. The rear lift gate struck my wife on her head/shoulder but luckily did not cause her serious injury when it failed to remain open. We had the same problem in november 2005. At that time the repair/replacement was covered by warranty. This time, being that the mileage is now plus 46000, we thought that the extended "bumper to bumper" warranty offered by the auto dealer would cover the replacement again but was informed that the warranty did not covered struts, shocks etc. We purchased the vehicle new in august of 2004 and in november of 2005 the supports failed. After being replaced they failed again in december of 2007. The vehicle is used by my wife for transportation to and from work and other normal usage. Obviously something is wrong with the design of the supports.
I have a toyota sienna 2004 xle with power assist lift gate. The rear lift pate opened then immediately closed. It has hit me on the head several times. And my 18 month old daughter once.
2004 toyota sienna with tailgate failure. Consumer states that tailgate fell when it was opened. Luckily the child was able to move quick enough so no injury occurred. Consumer believes the hydraulic system failed. *kb the consumer was told the trunk struts and brackets needed to be replaced.
Tl*the contact owns a 2004 toyota sienna. The contact stated that the rear hatch support struts failed and nearly caused severe injury to a passenger. The dealer has not inspected the vehicle. The contact noticed that the vehicle had not been operating correctly for a period of time prior to the failure. The purchase date was unknown. The current mileage was 62,000 and failure mileage was approximately 60,000.
Toyota sienna le, rear hatch lift gate struts failed - struts do not support lift gate anymore, must be held or propped open to prevent closing on person.
The lift gate struts on my 2004 toyota sienna without the power function failed unexpectedly and smacked my wife in the head. Fortunately, she only had a little knob on her head and nothing more serious. Thanks goodness one of my kids wasn't loading something at the time. They might have been crushed. I was looking for replacement parts online and saw that there's quite a few people having this same issue and thought I'd register a complaint. I'm 38 and have never had any sort of lift strut failure on any of my vehicles. This is particularly troubling given the weight of the gate and immediate failure of the part.
Tl*the contact owns a 2004 toyota sienna. While attempting to open the rear door with lift gage button the door opens a few inches and will not stay open, it closed with force and without warning. The struts have failed when attempting to manually hold the door in the upright position. The power cycles automatically engaged while attempting to manually lift the door. The dealer advised the contact to disconnect the battery then reconnect it to reset the computer; however, that did not correct the failure. The current and failure mileages were 29,000. Updated 01/17/08 *bf the consumer stated the defect is still affecting the vehicle to date. Updated 01/17/08
My toyota sienna with power lift gate has become unreliable and will initiate closure without warning or initiation. Replacing the hydraulic support struts has not corrected this problem. When I search the internet I found that this was a common complaint. It could cause injury or death if the door initiates closure when a person is not expecting it and vulnerable.
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