In the past 5 months, I have been having problems with the automatic sliding doors on both sides of the van. After activating the close button on the side or with the remote, the doors close and then re-open by them selves repeatedly. On several occasions we had closed the door and driven off and the door would open by it self. This is dangerous, someone or something could have fallen out. When the doors will not stay closed, you have to physically using your body to push and hold the door in the close position to make it stay closed. I took it to the dealer and they charged me 2 hrs labor to look at it and they could not replicate the problem. They said if it keeps happening he suggested changing all the lock buttons and a new ecu for about $900 as I am out of warranty as of this past march. This is crazy and dangerous.
2004 Toyota Sienna body complaints
Page 29 of 33: complaints 821 to 850 of 962, newest first, as owners wrote them.
After opening the power rear hatch on my sienna 2004 minivan the rear hatch closes automatically. When it starts to close you can not stop it from closing. Luckily no one has been injured.
Tl*the contact owns a 2004 toyota sienna. The automatic driver side door began to have difficulty opening and closing on several occasions. Approximately one month later, the top hinge from the driver side automatic door detached from the vehicle, but the lower hinge remained in tact. The dealer was notified after each failure and now they have replaced the hinge, motor, and door cable. The current mileage is 72,750 and failure mileage was 72,000. Updated 01/08/08
Tl*the contact owns a 2004 toyota sienna. The contact stated that when the liftgate was power-opened, it unexpectedly power-closed on its own. The door would re-open if it met resistance; however, it would continue to close. As of november 30, 2007, the dealer had not inspected the vehicle. There is an engineering analysis open (the federal safety agency action number ea06020). The failure mileage was 35,000 and current mileage was 45,000.
Power rear hatch will not fully open and closes on its own. Vehicle has 36100 miles and its warranty expired in aug 2007. Could cause potential injury and or death.
The car has a power liftgate. The gas struts that hold up the rear liftgate intermittently fail and the liftgate will not stay up. This will also cause the power liftgate to engage and it will attempt to shut the liftgate while you are standing under it. The door has closed on me several times and has caused injury.
(1) we were packing our car to return home from vacation. I used my key fob to remotely open the power hatch. We had no prior problems with the hatch. (2) the hatch rose to the top but did not catch. We attempted several times more using the key fob, depressing the inside power hatch button, and opening it manually, but the same thing happened each time. We obviously had to store things in the back so we held it open manually. Upon returning home, we tried to hold it open using a lacrosse stick, but that stick slipped and the door began closing. It did not stop when it approached my wife and worse continued to close after she pushed back on it. Luckily, we she was able to get out of the way. (3) we are taking it to a dealership this week. It does not open more than 1/2 way now.
Toyota ref #200711200190 (customer satisfaction reference #) my husband mini van sliding door cable shoot a very hard piece of plastic out and the cable dislodged from its hinge. Luckily that we did not have any one sitting in the path of the hard plastic which has a lot of sharp angles, and a pointing corner. I see this is major safety issue. But the customer sat. Rep (danner ??)is not taking this seriously. I talked w/ the dealer repair person that he said that he had saw a few of the same problem. I know my car is out of warranty, but I would feel very bad someone else is harm by this defect. I told toyota that I intend to report this to the consumer safety to make sure people aware of this design defect.
Power tailgate/rear hatch comes down without warning. It would only do it once and a while but now its everytime. My wife has been caught when it comes down. Even when manually pulling the tailgate up it does not stay up. This is a very heavy tailgate and is dangerous if a child would get caught in between the opening and the tailgate.
Out of the blue our tailgate no longer stays up. The trunk struts need replacing according to the dealer. Our five year old told us of this problem when he was trying to get something out of the back. Luckily he was not injured. We are going to get the problem fixed. I've read online that an investigation through you has been going on since dec. 2006. I'm concerned that we had never been told this is a potential problem in a relatively new car. I've read of other close calls for injuries and am surprised that there have been none considering the weight of the tailgate and the force with which it closes.
The rear door of my 2004 sienna collapsed on me. The door was not touched and it just collapsed on me. I reported this event to my local toyota dealer. They said that I was out of warranty and had to pay out of pocket for the repairs. I then reported this failure to toyota USA who then referred me back to the local toyota dealer. The local dealer again informed me that I need to pay out of pocket for the repair. My vehicle was out of warranty by 1 month. The local dealer wanted approximately $200-$300 for the repair. Through the support of the online sierra owner's club, I found out that the strut on the back right support was broken. I ordered 2 struts from an autoparts dealer and repaired it myself in about 2 minutes for about $50. I installed 2 struts because I don't trust the toyota strut at all.
Tl*the contact owns a 2004 toyota sienna. The contact stated that the rear power liftgate closed without warning. The dealer stated that there was damage to the struts that support the liftgate. As of november 14, 2007, the dealer had not repaired the vehicle. The failure mileage was 46,000 and current mileage was 49,000.
While removing items from the rear section of the vehicle the lift gate dropped down and begin closing on me. As thought the locking device failed holding it up and open, it did not stop once gently touching me and I had to use force to stop it from closing further until I could get out from under it. The only thing I have noticed prior to this incident is that the gate seems to open/close slower than previously. Now I do not use the rear storage unless absolutely necessary and even then, I do not allow anyone to work underneath it without a second person being there for support.
Headlight, hid, passenger side. Lens filled with water (condensation?) and would not dry. Water would actually stream down the inside of the lens. Soon my hid bulb stopped working. Dealer wanted $350.00 for a new bulb. I told the dealer I had switched the driver and passenger bulbs and they both worked on the driver side and neither worked on passenger side. Dealer then quoted $1,000 for new headlight assembly. Dealer told me the water in the passenger side lens was normal but had no explanation for why the driver side was dry. I did an internet search and also checked siennaclub.org and found very many complaints about wet passenger side lenses and passenger side failed hid bulbs. By the way, I bought a new sylvania hid bulb, new in the box on e-bay for $45.00 (dealer wanted $350.00 for the bulb!) toyota care denied my request for no-charge replacement of the passenger side headlight lens assembly.
Since I bought it, my 2004 sienna back door won't lift up easily. I need to lift it up. I need to pull hard to get it down and close. Right after 3 years of struggle, one of the air strut failed. It won't go in and the rod was bent.
2004 toyota sienna opened back door dropped unexpectedly causing minor head injury and property damage.
Power lift gate on 2004 toyota sienna dropped down and struck driver on back of neck causing injury. As in past, there was no warning prior to liftgate coming down approx 1-2 feet. Vehicle was repaired two week prior by dealer, with new liftgate struts and brackets for same reported problem. Vehicle only had 31,000 miles and was 3 months past 36 month warranty period. Had to repair under extended warranty.
We have a sienna 2004 limited. But recently the rear door closed it itself and hurt my daughter and son. The problem is a serious threat to safety of kid and please make a record of this problem. We hope you may help to find a solution to this problem. Btw, the card was not involved in any significant accidents.
Dashboard cracked on the right side. Dealership arranged repair at my expense. Six months later another crack of a 18" in length appeared in front of the passenger side above the glove box. Old crack is also visible again.
Tl*the contact owns a 2004 toyota sienna. The contact stated that the struts on the rear door that support the lift gate failed. The lift gate could be operated manually or electronically. The rear door closes on the person under the door, but there have been no injuries. There is an open investigation (ea06020). The current mileage was 37,302 and failure mileage was 30,000.
Power lift gate unexpectedly closes upon opening and has closed on the person standing there. And has on occasion not repelled back after making strong contact with the person standing there. As a result, the individual had to quickly squeeze their way out while the lift gate continued to close completely.
No warning given. Driver's door check (not sure if that is technical name- not the hinge) started making popping and clunking noise when operating door. Tried lube, no improvement. Took to dealer and they said the weld must be broke. They agreed to fix it under warranty even though we are just out of the warranty period. Body shop called to tell us it cannot be fixed, broken too badly. They will have to replace the door!
The rear liftgate struts on our 2004 toyota sienna failed to hold up the back tailgate. It collapsed on my wife and bruised her neck. Should this have happened to a small child I think with the weight of this door could severely injury. We have not replaced these shocks yet as they are very expensive. We do not use tailgate without someone to hold it up. Toyota never mentioned that there was a problem with these liftgates or have even upgraded the replacements so this will not happen again.
We own a 2004 toyota sienna limited minivan and several times the back door has started to shut on my wife and son. The back door is automatic, and when my wife or son has leaned in to get something or put something in, it has attempted to shut on them. Fortunately it will sense that they are there and not continue to close, although it does take some force before it reverses.
Toyota sienna 2004 liftgate slipped down and hit car owner in the head while unloading groceries from trunk. Now, it slips down every time we open it. This is dangerous. Called toyota and they told us there was nothing they could do about it. Contacted our toyota repair shop to schedule repair. Is this defect still under investigation? Please inform. Thank you.
Driver's door stop is defective and requires a welding procedure in order to fix the problem. Warranties do not cover the repair and toyota has not issued a recall although their are numerous complaints regarding this manufacturers defect. The door will make a very loud banging sound when while it is being opened or closed. I have 2 other friends with the ame vehicle and the same problem. 2004 toyota sienna.
Tl*the contact owns a 2004 toyota sienna. The vehicle was taken to the dealer at 26,000 miles because the driver side door was making a loud popping, squeaking, and clunking sound when driving over a slight incline or bump. At that time, the vehicle was still under warranty and was repaired by the dealer. At 41,898 miles, the vehicle began making noise again, but only much louder. When the vehicle was taken to the dealer, they informed her that the well mechanism inside the door failed. The cost to replace the door was $3,000. The vehicle is currently out of warranty. The purchase date and speed were unknown. The current mileage was 41,898 and failure mileage was 40,000.
We own a 2004 toyota sienna. It has 41,789 miles. At approximately 41,000 miles my drives side door started making a popping sound when opening and closing the door. It sounds as if it is catching on something when the door is opened and closed. I had taken the van in to the dealership in december 2005 because it was making a horrible grinding squeaking sound when the door was opened and closed. The dealer lubed and adjusted the hinges at that time. Now 2 years later, I was told by the dealership that the whole door has to be replaced at the cost of over $3,000.00 and since I am outside of my warranty it is my responsibility. The man at the dealership said "this is a common problem, we see it on these siennas all the time". If this is the case why isn't toyota doing a recall on the door weld/hinge. Toyota is aware of the problem because they sent out a technical service bulletin with the VIN numbers of the vehicles that it affects, but only to fix it if the car is under 36,000 miles or 3 years. The service bulletin is for siennas year 04 - 06. I would be very surprised if there are still 04 out there that are still under the 36,000 mile warranty. This vehicle has already had 4 recalls, why aren't they recalling the door?
Tl*the contact owns a 2004 toyota sienna. The contact stated that the power liftgate would not remain open. The dealer stated that the rear hatch pistons failed and should be replaced. As of october 4, 2007, the dealer had not repaired the vehicle. There is a defect investigation for the structure: body: hatchback/liftgate (the federal safety agency action number ea06020). The failure mileage was 25,000 and current mileage is 26,500. *updated 12/12/07
Power rear gate did not stay open and closed after the gate reached opened position. Because it did not stay open, rear cargo space was useless. In order to store some things, it needed to be held by another person.
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