2011 Toyota Sienna: airbags did not deploy in a crash

Filed Dec 1, 2017 · Airbags · 97,000 miles · CA · crash · 2 injuries

Tl* the contact owns a 2011 toyota sienna. While driving between 30-35 MPH, the contact's vehicle was struck by another vehicle on the passenger side. The air bags failed to deploy. The contact and her fourteen year old daughter were injured as a result of the crash. The contact was driving and her daughter was seated on the passenger side. The occupants were injured and the fourteen year old passenger was taken to the hospital. A police report was filed. The vehicle was not diagnosed. The contact stated that she recently had the air bags repaired per the federal safety agency campaign number: 16v340000 (air bags). The autonation toyota cerritos dealer (18700 studebaker rd, cerritos, ca) was notified of the failure and were currently repairing the vehicle. The manufacturer was not notified. The approximate failure mileage was 97,000.

Filed Oct 4, 2017 · Acceleration, Engine · 114,000 miles · ID · crash · 3 injuries

I put my vehicle in park and then turned on the hazard lights, as I was parked at the entrance to a busy highway, and just wanted to grab my mail. I turned around from getting the mail; and my minivan was rolling across the highway with three of my children inside of it. It stopped when it hit a cement barrier on the other side of the highway. No air bag deployed. My children suffered from minor injuries. And, a-lot of anxiety.what happened to make my minivan switch out of park?

Filed Jul 10, 2017 · Airbags · 80,000 miles · GA · crash · 1 injury

Tl* the contact owns a 2011 toyota sienna. While at a stop sign, the contact's vehicle was rear ended by another vehicle. The air bags did not deploy. A police report was filed. The vehicle was towed to an independent mechanic (wilbank's body shop located at 263 willingham ave, baldwin, ga 30511; (706) 778-2951). The contact sustained a head injury that did not require medical attention. The contact received notification of the federal safety agency campaign numbers: 16v340000 and 11v560000 (air bags, equipment). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted at 800‑331‑4331 and stated that the VIN was not included in the recall. The manufacturer was made aware of the failure and provided case number: 1707060766. The failure mileage was approximately 80,000.

Filed Jan 17, 2017 · Airbags · 120,000 miles · CA · crash · 3 injuries

Tl* takata recall. The contact owns a 2011 toyota sienna. While driving approximately 30 MPH, another vehicle crashed into the passenger side door of the contact's vehicle. The air bags failed to deploy. As a result, the contact sustained a broken left wrist and hand injuries that required medical attention. The front passenger sustained lower back, neck, right shoulder, and right arm injuries that required medical attention. The rear passenger sustained neck and back injuries that required medical attention. A police report was filed. The vehicle was driven to the contact's residence. The vehicle was taken to an insurance lot. The vehicle was not repaired. The contact received notification of the federal safety agency campaign number: 16v340000 (air bags). The part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 120,000. Vin tool confirms parts not available.

Filed Jan 11, 2017 · Acceleration, Airbags · 117,296 miles · NC · crash

Tl* the contact owns a 2011 toyota sienna. When the accelerator pedal was depressed, it became stuck. The brake pedal was depressed, but failed to operate. As a result, the vehicle crashed into a tree. The air bags did not deploy. A police report was not filed and there were no injuries. The vehicle was taken to the contact's residence. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 117,296.

Filed Dec 23, 2015 · Acceleration, Airbags · 40,000 miles · IL · crash · 1 injury

Tl* the contact owns a 2011 toyota sienna. The contact stated that the vehicle unintentionally accelerated as the brake pedal was depressed and failed to respond without warning. As a result, the contact crashed into a building. The air bags failed to deploy. A police report was filed. The driver sustained neck and leg injuries however, it was unknown if medical attention was required. The vehicle was towed to an independent mechanic to be repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.

Filed Nov 16, 2015 · Acceleration, Brakes · 15,600 miles · PA · crash

I pulled into a relative's gravel driveway which has a very large parking area to the side. I pulled up to about two feet from their grassy area, got into position to back up into a parking space, stopped, and put my 2011 sienna into reverse, and as soon as I gently touched the excelerator to begin backing up the van sped forward at a high rate of speed crashing into and over an 8 inch railroad tie that had a steelbeam on top that separated the driveway from their yard. I had to slam both feet onto the brake to get it to stop which it finally did. I thought I had not put it in reverse but I looked at the gearshift and it was indeed in reverse. I jiggled the gearshift to make sure it was secured in the slot and it was. I then put it in park and sat there for a minute or two trying to gain composure trying to figure out what just happened, I was in shock as nothing like this has ever happened to me before. After that minute or two I decided I couldn't let the vehicle sit there and needed to move it. Scared, but I put it in reverse again, ready to pounce on the brakes with both feet and barely touching the excelerator I started moving in reverse. It was working fine then. I then got out to check for damage and the bumper on the driver's side was damaged from the impact. The airbag did not deploy, I was not hurt however had any of my relatives been in that area at that moment it could've resulted in an injury or fatality. I reported what happened to the local dealership where I bought it and then to toyota USA as instructed in the handbook. Now I'm reporting it here. Am awaiting contact supposedly within the next day or so to see what toyota intends to do with the sienna. I will not drive again it until the reason for this defect is found and fixed and damages repaired. The outcome will decide whether I will ever be a toyota customer again.

Filed Jan 12, 2015 · Brakes · 80,361 miles · GA · crash · 1 injury

Tl* the contact owns a 2011 toyota sienna. While driving approximately 35 MPH, the brake pedal failed to respond when it was depressed. As a result, the contact crashed into a curb. The air bags failed to deploy. The contact sustained a neck injury that did not require medical attention. A police report was not filed. The vehicle was towed to a dealer where it was diagnosed that the brake pin needed to be tightened. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 80,361.

Filed Oct 28, 2014 · Airbags, Body · 84,000 miles · NC · crash

I was traveling in an area surrounded by construction barrels trying to navigate my turn. The person in front of me stopped suddenly, and I hit him in the rear. The vehicle sustained almost $9000 worth of damage, however was not totaled. The airbag did not deploy. We asked toyota for an explanation, and they finally sent a third party to investigate. We were sent the download of the crash data recorder, but no explanation of what it meant, and toyota determined that the airbag was not faulty, even though the crash data recorder shows I hit someone front-to-rear traveling 38 miles per hour. After waiting 3 months on toyota, we finally gave up and are having the vehicle repaired. I have a chronic neck condition which was not caused by the accident but was greatly aggravated and made more painful from the accident. We have asked toyota for an explanation of the data from the recorder, but have not been provided one, only sent a letter stating toyota was not at fault and that injuries such as mine aren't proven to be prevented by the airbag. ..updated 11/03/14 *bf updated 4/28/2015 *js

Filed Apr 11, 2014 · Airbags · 27,000 miles · PA · crash · 3 injuries

Tl* the contact owns a 2011 toyota sienna. The contact stated that while turning at unknown speeds, another vehicle crashed into the vehicle's left side. Upon impact, the air bags failed to deploy. The driver rear passenger sustained broken ribs and bruises to the left leg. The passenger in the third row sustained a black eye and bruises to the face. The driver sustained arm and leg injuries. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The VIN was not available. The failure and current mileage was 27,000.

Filed Aug 17, 2012 · Airbags · 46,000 miles · OH · crash · 1 injury

Tl* the contact owns a 2011 toyota sienna. The contact stated that while driving 35 MPH, the vehicle was involved in a crash and the air bags did not deploy. The driver was injured and the vehicle was destroyed. The insurance company took the vehicle but was unable to determine the cause of the failure. The manufacturer was not notified of the air bag failure. The contact stated that a police report was filed. The failure mileage was 46,000.

Filed Mar 9, 2011 · Airbags · 5,000 miles · VA · crash

Tl* the contact owns a 2011 toyota sienna. The contact was driving approximately 50 MPH when the contact crashed into another vehicle that was traveling 5 MPH. The contacts air bags did not deploy. There were no injuries and a police report was filed. The manufacturer was contacted and advised that the crash did not constitute air bag deployment. The vehicle was neither inspected nor repaired. The VIN was unavailable. The current and failure mileage was 5,000.