2011 Toyota Sienna: engine failure

Filed Sep 12, 2020 · Engine · 127,000 miles · MN

Https://www.youtube.com/watch?v=wlhcldcxtn4&feature=share&fbclid=iwar3tipwlfm7uxqpyitisicpv6sgc-6vesvn-z04zs4e2pwycyn2ty9u4l34 my motor now has a severe valve and rod knock watch the video. Millions of people could be stranded in the middle of nowhere if they do not know about this negligent design flaw. Toyota designed an rubber oil hose that gets stiff and breaks. This is design negligence to use rubber hoses on an oil system. Toyota redesigned this part with steel instead of rubber .this shows me they knew the design was bad in the first place. Van's ABS and vsc lights come on but no oil light warning. My motor started making noise but I didn't know it ran out of oil. There was no oil warning light. I didn't know it was the motor making noise. My car engine was completely out of oil. Again, no oil light warning. Since I found out about this, I found out about four more sienna's that had the same defective parts. Frankly all of these hoses will go bad as the mechanic remarked about this problem car engineers know exactly what they are doing when they design a car. I worked in manufacturing and engineering those parts are well documented when they are predicted to fail. One would consider two scenarios. 1.they had bad engineers designing this system, however car manufacturers know exactly what they are doing when they design a vehicle. 2.or they designed it to break to sell more replacement engines for four thousand dollars each. They kept this a secret or made no mention of this probably to sell engine replacements. The toyota manager called me and basically told me tough. Therefore I will be suing them in small claims court. Hopefully toyota will be replacing my motor. By the way I take very good care of my vehicles I maintain them with regular vehicle inspections along with oil changes at the prescribed mileage.

Filed Apr 29, 2018 · Engine · 167,000 miles · WI

Toyota has a known failure issue with the engine oil cooler hose on this model. With this issue, a defect in the hose causes oil to leak rapidly from the hose. A search of the internet can find many instances of this issue, with catastrophic engine failure resulting in certain cases. Toyota has issued warranty enhancement ze2 to cover this. The warranty term for this item is extended to ten years and 150,000 miles. I experienced this failure last week. It occurred as I was pulling into a car wash. Smoke started coming from my engine and the car wash worker noticed oil leaking from underneath. I had to have the vehicle towed and the hose replaced. The total cost was $665. I attempted to get coverage from toyota, but my request was denied due to the fact that the mileage was at 167,000. The reason for my complaint is that a major, known defect such as this should not be time or mileage limited. Given the catastrophic failure that can result from this defect, toyota should have been replacing the defective hoses rather than forcing customers to endure the problems of failure in the field, which often resulted in blown engines and the need to have vehicles towed in for repairs. If toyota is not going to take the step of preventing the problem, they should at least take care of the problem when it occurs - regardless of age or mileage - because the cause is clearly the result of a known defect. I contacted toyota warranty service for reimbursement and my claim was denied. I called back and asked to escalate it. I was transferred to a higher level agent who again denied my claim and told me to address my complaint outside of toyota, which is why I am filing here. With this complaint, I am seeking reimbursement of my $665 costs. I further suggest that toyota be urged to revise warranty enhancement ze2 to remove the mileage and time limits.

Filed Aug 23, 2014 · Brakes, Electrical · 58,527 miles · TX

I was parking the car and needed to move the vehicle backward in a parking lot with a slight slope. When I attempted to move the shift lever to reverse the lever locked up and the vehicle started to roll backward. I applied the brakes to no avail and the engine died. The steering was locked. The ignition switch also locked. The vehicle stopped . I called the toyota dealer and the service manager said to apply the brakes vigorously, at the same time pump the accelerator and turn the ignition. I did and the functions all started working. No damage, no injuries. This occurred in fredericks burg, tx this appears to be the same incident in complaint # 10585286, dated 3-17-2014.

Filed Jun 16, 2014 · Acceleration, Driver assistance · 21,960 miles · WA

2011 toyota sienna. While driving about 40 MPH, the power steering failed as the steering traction control and the vsc warning lights illuminated. Steering wheel is very heavy and hard to turn. When parking or turning at a road cross the steering wheel seized.

Filed Apr 28, 2014 · Electrical, Steering · 24,000 miles · CA

Tl* the contact owns a 2011 toyota sienna. The contact stated that while reversing from a parking space, the steering seized without warning. The contact was not able to turn in either direction and had to restart the vehicle to regain steering capabilities. The contact also stated that on a separate occasion, the key could not be turned in the ignition. The contact had to call roadside assistance to get the vehicle started. The vehicle was taken to the dealer however, they were unable diagnose the failure. The VIN was not available. The failure mileage was 24,000.