Passenger side middle row seat belt has locked up fully retracted. Dealership service center stated on invoice, “nothing found to be causing the binding other than a mechanical issue, quoted replacing the seat belt assembly.”
2015 Toyota Sienna: seat belt won't latch or retract
5 of the 233 complaints about the 2015 Toyota Sienna describe seat belt won't latch or retract.
- owner complaints
- 5
- of this car's complaints
- 2%
- recalls
- 0
Is there a fix? No recall or service bulletin covers this area of the car yet.
Seat belt won't latch or retract by model year
What owners say
Seat belt will not retract. No accident/collission. It seems the seat belt is defected and dealer refuses to correct, stating seat belt is out of warranty. My child pulled the seat belt to put it on and it just simply did not retract.
Britax pinnacle clicktight, installed following installation instructions in booster model in 2015 toyota sienna middle-row, seatbelt does not retract, leaving child susceptible to severe injury in case of crash. I contacted britax via web form and called britax. Britax acknowledged in their email response that failure of seatbelt to retract sometimes cannot be remedied, and on the phone the britax call center representative acknowledged failure of seatbelt to retract in booster mode occurred also on the britax pinnacle product the call center representative was testing on during our call. This product is unsafe for use in booster mode and should be recalled. Model number: enlz15q serial number: enlz15q004184 batch number: job0014514 date of manufacture: 7/1/2015 *bf
2nd row seat belts bind and generally do not retract, even when seat is occupied. They remain loose and flop around and do not "snug up" against the occupant as every other seat belt does. Dealer says "all the sienna's do that" because it's such a long belt - in fact he replaced the belt and the replacement does the same thing. This seems like a safety hazard since in the case of a wreck I worry that the seat belt may not retract correctly to restrain the occupant, or even if it retracts it may not be positioned correctly. Mostly the 2nd row belts are very loose and flop around unless an adult makes a conscious effort to slowly and very carefully feed the back into the reel.
Vehicle purchased may 2015. After a very dry summer and subsequent recent rainstorms, when we entered the vehicle we noticed water pouring from the b pillars where the seat belt adjustment/retractors are located. Also noticed extensive water stains on the headliner on both driver and passenger side. Contacted dealer and they suspect, but aren't sure, that it's the sunroof located in the rear passenger area of the vehicle. The dealer suspects leaks and reports this is a common issue with sienna models that have the sunroof.
Related recalls
No recalls on record for this model year.
Questions about the 2015 Toyota Sienna seat belt
Is seat belt won't latch or retract a common problem on the 2015 Toyota Sienna?
5 of 233 owner complaints about the 2015 Toyota Sienna (2%) mention seat belt won't latch or retract. The model year with the most reports is 2004.
Is there a recall or service bulletin for this on the 2015 Toyota Sienna?
There is no recall or service bulletin for this area of the car on record.
Other symptoms on the 2015 Toyota Sienna
Door locks 15Adaptive cruise 8Check engine light 7Fire or smoke 7ABS 5No deployment 5Sunroof shattered 5
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