2015 Toyota Sienna: doors won't lock, open or latch

Filed Sep 10, 2026 · IL

The cable that controls the sliding door lock disconnected leaving the door inoperable. According to the dealership, as well as, Toyota corporate, this is a common ongoing issue. This is a safety hazard and should be recalled immediately.

Filed Apr 23, 2025 · Locks · CO

The slide door latch stopped working. The sliding door doesn't latch properly and I have to manually close the door and lock it to know it's secure. If it's not locked a slight push will cause it to pop open. My mechanic said there is a recall associated with the replacement part. I can't find the recall. However, I did find a related TSB (TSB-0244-17).

Filed Jan 6, 2023 · KY

My vehicle had been repaired for the recall involving the power sliding doors. The entire cable assembly was replaced. That repair has now failed and the sliding door is inoperable. The cable snapped and the driver side door will not open. I am afraid that it may open while driving, which caused the recall in the first place. I don't want to drive the vehicle for fear of the other sliding door failing as well. These repairs should last much longer than 5 years, especially something as important as the sliding door, where all the children sit. What a huge safety issue for what is supposed to be a vehicle for hauling children around. Luckily the incident happened in a parking lot.

Filed Dec 17, 2021 · Electrical · 48,000 miles · KY

The contact owns a 2015 Toyota Sienna. The contact stated that the vehicle failed to start after several attempts. The contact stated that she was quadriplegic and was unable to exit the vehicle because the door lock switch was disengaged but failed to respond. There were no warning lights illuminated. The contact stated that she was able to jumpstart the vehicle with assistance. The contact then engaged and disengaged the door lock switch and she was able to exit the vehicle. The contact stated that she notified the modifier of the vehicle, but they said they could not assist with the failure. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 48,000. The VIN was not available.

Filed Jul 3, 2020 · Body · 47,000 miles · NC

2015 sienna [xxx] doors would not close after opening with the keyfob. Could not close doors with the engine running and using internal buttons on all locations had to manually close doors. The vehicle was parked. This happened twice recently, 6/12/2020 and 7/1/2020 information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *cc

Filed Aug 26, 2019 · Body · MD

Weld on fuel door is broken, is this a defect in the manufacturing.fuel door will not close properly. I purchased used and I noticed it was broken first time I purchased gas.

Filed Aug 10, 2019 · Electrical · 45,000 miles · TX

At various times, the sliding doors will not close when the power button is on. I have received a card to get this fixed as sensors need to be replaced. The vehicle is stationary in a parking space. It is happening more often now.

Filed Mar 12, 2019 · 40,000 miles · IN

We bought this van less than a year ago and the fuel door hinge broke. Now the sliding door will not open all the time.

Filed Nov 21, 2018 · Body · 51,000 miles · MI

The side power sliding doors will not close completely 100% of the time using the automated system when in park. This is happening in both doors. Recall on the doors opening while operating vehicle has been performed. This happens more on an incline but does happen on flat ground. Seems more prevalent when the doors are used frequently.

Filed Aug 13, 2018 · Fuel system · 55,600 miles · OH

Fuel tank access door hinge is broken. Can't fill gas tank up. If fuel door is removed sliding door won't open. Fuel door hinge broke because the fuel door pin has so much tension that it broke the hinge. This caused a safety issue because the door cannot be opened from the inside if it is not closed all they way or pushed closed enough for the sensor to allow the sliding door to open. This event was reported past the 36 month warranty, (at 40 months, but less than the mileage warranty), but had begun before the warranty had ended. Current owners should be aware that if there are instances beginning of the door not being able to be opened, should check the hinge and pin tension and have it fixed while it could be under warranty. This should be an item covered under an extended warranty due to the safety issue of not being able to exit the vehicle in an emergency situation. This happened several times while parked and exiting the vehicle. There are other instances of this issue on different sienna and toyota forums. Toyota service manager confirms that it is excessive, but only resolution would be to replace cable with no guarantee it wouldn't have excessive force also. Only other resolution would be to have service bulletin issued by toyota. Your tracking number assigned by the federal safety agency for this issue is 11025478. Please keep this number for your records and for future reference. Once your complaint has been processed, you will be able to view it online and find any related documents. Please allow two business days for the federal safety agency to review your complaint.

Filed Jul 11, 2018 · 39,096 miles · NY

After we got the recall with the sliding rear doors fixed, the passenger sliding door won't close anymore. It will go so far and then beep and open up again. I feel that it's a major safety issue and it needs to be addressed. After having the car for only 3 years, we shouldn't be having these kinds of problems with it.

Filed Feb 26, 2018 · Body · CA

Takata recall: summary in the involved vehicles, there is a possibility that under certain limited conditions, if the sliding door opening operation is impeded, the sliding door motor circuit could be overloaded, opening the fuse for the motor. Safety risk if this occurs when the door latch is in an unlatched position, the door could open while driving, increasing the risk of injury to a vehicle occupant. This vehicle is involved in phase 1 of this safety recall. Phase 1 covers the vast majority of vehicles involved in this recall and the remedy is currently available for these vehicles. For the vehicles involved in phase 1, any authorized toyota dealer will replace the instrument panel junction block and install new wire harnesses connecting it to the power sliding doors. But the pre-owner miss this recall, and I buy this vehicle from carmax, they let me finish this recall.