Driver side back passenger door would not open or close properly. The door opened while driving on the road. It did t want to shut. It was difficult to get it shut once I stopped.
2013 Toyota Sienna: doors won't lock, open or latch
10 of the 183 complaints about the 2013 Toyota Sienna describe doors won't lock, open or latch.
- owner complaints
- 10
- of this car's complaints
- 5%
- typical mileage
- 94,000
- recalls
- 0
Doors won't lock, open or latch by model year
What owners say
2013 Toyota sienna van sliding doors. Driver sliding door opened on its own while driving down the road. Passenger side door will not open from the inside. This is a danger to my daughter who sits in the backseat if the door opens while I’m driving down the highway. Or she can’t get out because it will not open
The passenger side door wont open when commanded. Couple years back i took it in for repairs. But the problem still persists.
2013 toyota sienna. Consumer writes in regards to safety recall not being repaired in a timely manner. *ld the consumer stated the back passenger door would not open. It was repaired but the failure recurred. Updated 11/6/2017
While driving home from the toyota dealership following routine maintenance my drivers side sliding door opened while traveling at speed. I went online and learned there is a safety recall issued for my vehicle for this problem. I called the dealership and scheduled a visit to have the problem fixed. When I arrived they refused to make the repair because I had a bruno handicapped seat installed so that my wife, who is handicapped, could enter and exit the vehicle. They said I would have to have the seat removed before they could make the repair. I contacted the com[pany that installed the seat who said it would cost a minimum of $500 to remove and reinstall the seat. It is toyota's door that is defective and I feel they should be responsible for any costs for repair. Their recall notice also states repairs will be made at "no charge" to the customer.
The power sliding doors would not open by pushing the button. The power button was in the on position. In order to open the door we had to try it manually and when that was done the cable broke. The following week the other power sliding door cable broke as well. After the cable broke you could not even open the door manually with the power button in the off position. This is a safety issue as to if a child or person was in that seat and would be unable to get out in the case of an emergency. The vehicle was in a stationary position when this happened. Now the one door will become unlodged and open while driving down the highway. I do know that there is a safety recall on that portion of it but I believe that the cables for the power doors should be included because I do believe that they are a cause to this.
The driver side sliding door on a 2013 toyota sienna minivan was slow to open do to overnight freezing rain. However, the door did open but then would not automatically reclose. More importantly, the door would not latch when manually closed. The door had to be tied shut in order to drive the vehicle to the toyota dealer since there was no other way to fasten it. The dealer reported they knew this was part of a toyota recall but they had no documentation on how to fix it from toyota so they just replaced the entire motor assembly. Toyota has known about this problem and has done nothing about it. It is a dangerous situation that has to be fixed before someone falls out of a moving vehicle. The door closes and appears latched until you drive and then it flies open.
Tl* the contact owns a 2013 toyota sienna. While driving approximately 15 MPH, the brake pedal traveled to the floorboard when depressed. The vehicle accelerated without warning, the steering wheel seized, and the brakes failed to stop the vehicle. The vehicle was towed to an independent mechanic where it was diagnosed that the brake booster failed and needed to be replaced. The vehicle was repaired and the rear passenger door latch detached when the contact attempted to open the door. The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 94,000.
While stationary in driveway, passenger rear door intermittently will not open or will not close. We have noticed this after the vehicle has been turned off, and the key is no longer in the ignition. This has happened multiple times. My son will push the button from the inside of the vehicle, and attempt to use the handle on the inside of the vehicle. On multiple occasions when the door would not open, he had to use the door on the driver's side to get out. There have been other times after he has gotten in the back passenger door, but the door would not close. It takes pushing the button multiple times to get the door to close. This has happened both while the key is not in the ignition and the car is off, and after the car is started. Climate outside has varied during these episodes as well.
After driving the vehicle to the gas station and filling up with gas, the van would not restart. When the start button was pressed, it would just click, after several attempts it was determined that at least the battery was dead. This all happened in 5 degree weather. In an attempt to open the drivers side rear, unlocked sliding power door, it would not open. My wife was unable to open the door to get our 18 month old out of a cold car. In a panic, she had to climb over the center console from the drivers seat to pull him out, and then climb back over to exit the vehicle. When the van was finally jump started and brought to the dealer, they replaced the battery, and just shrugged off the fact that the door wouldn't open when the battery is dead. This is a huge safety concern for us. If we happen to be in an accident and the battery gets disconnected, we would nt be able to quickly and safely remove our child from the van.
Service bulletins that may apply
- Dealer Package: June 19, 2019 Information about a proposed class action settlement has been added
- Customer Support Program: Toyota has received a number of reports regarding sliding door front lock...
- Customer Support Program: Toyota has received a number of reports regarding the power sliding door rear...
- Revision notice
- Warranty Policy Bulletin: Toyota has received a number of reports regarding sliding door front lock...
- Dealer Email: Toyota has received a number of reports regarding sliding door front lock assemblies on...
- Warranty Policy Bulletin: Toyota has received a number of reports regarding sliding door front lock...
- Dealer Daily Message: Extension of Warranty Coverage for the Sliding Door Front Lock Assemblies
Related recalls
No recalls on record for this model year.
Questions about the 2013 Toyota Sienna door locks
Is doors won't lock, open or latch a common problem on the 2013 Toyota Sienna?
10 of 183 owner complaints about the 2013 Toyota Sienna (5%) mention doors won't lock, open or latch. The model year with the most reports is 2004.
Is there a recall or service bulletin for this on the 2013 Toyota Sienna?
There are 0 recalls and 17 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2013 Toyota Sienna
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