2012 Toyota Sienna: doors won't lock, open or latch

Filed Jun 12, 2019 · Body · 70,000 miles · NC

Power sliding door would not open or close, when parked. Began to make clicking noises when trying to open or close door. The door would not open completely and it would not latch properly. Cable became frayed and broke and was dangling from door. When we went to have it fixed, the quoted us $1200 to fix it, so we opted to cut it and use it manually. When used manually, the door is often unsafe because it slides rapidly and once closed on our daughter's hand.

Filed Apr 19, 2019 · Body · 150,000 miles · CT

On both sides of the vehicle the rear sliding door latches rusted and broke off resulting in doors not opening and closing properly.

Filed Nov 19, 2017 · Body, Electrical · 10 miles · NC

1) power sliding door opened while driving; 2) strer wheel always stay on right. I took my van to delaer (mark jacobson) and they have not fixed the sliding door after I report the problem with sliding door. After I started searching on internet and found that there is recall also. I called them there is a recall but they did not do anything. Recall date: november 22, 2016 dealer reference id: g04 the federal safety agency recall id: 16v858

Filed Aug 16, 2017 · Body, Electrical · 98,000 miles · IL

Drivers side sliding door opened while car was in drive and moving. Passenger had to manually close door. After pushing door closed, it will not open or close manually nor electronically and the cable is frayed and broken free from the front anchor and is hanging from the vehicle. This occurred turning into a parking lot.

Filed Jun 21, 2017 · Electrical · NY

Power sliding doors won't latch and fly open while driving. Hardly ever used the passenger side. Dealer lebrun toyota "fixed" by placing on manual. Also got a recall letter in january 2017 stating "no remedy yet and wait for next letter". June 13th they flew open again and unable to close. Ultimately bungeed doors closed to get home 30 miles. Then had towed (my expense - toyota wouldnt cover) to lebrun again. They now say its not covered under recall and its because the latches are faulty and need replacing. Over $2100. Called toyota and was "sorry for the experience I was having - latches are not on recall - only the cables and my problem is with faulty latches". Vehicle doors dont open spontaneously unless in motion....when still - they stay closed. I use this for work and was supposed to start as an uber driver june 29th - I am and will lose lots of money and am very depressed about my choice of buying my first new vehicle.

Filed Apr 21, 2017 · Body · WI

Tl* the contact owns a 2012 toyota sienna. The contact received the federal safety agency campaign number: 16v858000 (structure) however, the parts to do the repair were unavailable. In addition, the contact stated occasionally the door would not latch. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue and stated that they did not have a time of when the parts would be made available. Tool confirms parts not available. Updated 07/13/17*lj updated 10/13/2017

Filed Apr 11, 2017 · Airbags, Body · 48,000 miles · TX

Takata recall 'received notice for the federal safety agency campaigns: 17v006 (air bags) & 16v858 (structure) for our family vehicle. We have 4 small kids that require car seats so it is not feasible for the front passenger seat to not be used. Per notice, I called toyota and visited a local dealership in february 2017 to discuss the issue and request a rental or discount on a replacement vehicle. Was informed rentals were limited to $35/day which would only provide a mid-size car (would not fit my family) and no replacement vehicle option was available. Then in march 2017, the sliding door opened while driving. Thankfully we had just left the house and no one was injured, but we are fearful for our lives and the safety of our children as we do not know when this may happen again. With the amount of time the airbag recall has existed and being told by the dealership not to expect a fix until 2018 at the earliest, the manufacturer has exceeded a reasonable amount of time for the recall repairs and is unwilling to provide any form of alternate transportation that will provide for the safety of my family.

Filed Mar 10, 2017 · Body · 30,000 miles · MA

Tl* the contact owns a 2012 toyota sienna. While driving 40 MPH, the rear passenger sliding door opened independently without warning. The vehicle was taken to the dealer to be diagnosed. The contact was informed that there was no fault code and the mechanic was not able to duplicate the failure. The contact stated that the failure recurred with both the driver and passenger sliding doors. The vehicle was included in the federal safety agency campaign number: 16v858000 (structure). The manufacturer was notified of the failure. The approximate failure mileage was 30,000. Updated 06/01/17*lj the consumer stated the sliding door opened while driving and also parked freeing a pet dog. The electric doors were used to put a wheel chair in the vehicle. The manufacturer suggested to disconnect the electric doors by removing the fuses indefinitely. Updated 09/06/2017

Filed Sep 22, 2016 · 52,600 miles · NJ

Passenger door - motor lock assembly failure where passenger door will not shut and flies open when driving. Rusting of door components from improper door sealing around door frame. Popping sound when opening motorized passenger door. Fortunately, door was stopped initially when door failure occurred but door flew open after I shut it and drove the vehicle. I then stopped to shut door and door would not close at all.

Filed Sep 4, 2016 · Body · 87,000 miles · NY

The sensor in the power sliding door of my 2012 toyota sienna, would not stop beeping even though the door was closed. The latch was rusting away, and toyota wanted $1,400 to replace it. The driver's door latch is made of stainless steel, so why is the sliding door latch rusting? And why can't we disable the sensor?

Filed Mar 13, 2015 · Electrical, Locks · 44,820 miles · MI

Tl* the contact owns a 2012 toyota sienna. While driving approximately 40 MPH, the rear driver side sliding door suddenly opened. While attempting to shut the door, the door could not be secured. The vehicle was taken to the dealer who diagnosed that the cause of the failure was due to a faulty door motor and faulty door latch. The manufacturer was notified of the failure. The failure mileage was 44,820.

Filed Feb 12, 2015 · Electrical, Engine · 35,000 miles · MD

2012 sienna limited electrical issues I have a 2012 toyota sienna limited with every option except awd. On february 4, 2015, after driving for about 25 minutes, when I stopped and turned off the engine, the van completely died! I wanted to start again, but there was no power at all; nothing would function, door locks, radio, lights, nothing! I had to wait for about 5 minutes. Finally I was able to start; however the navigation dvd was reset. This is the second time it happens this week. Before these events; about one year ago something like that happened, that time the van was in the garage, we were ready to go to church and when I press the start button it tried to start but then it completely died, there was no power at all. I am really concerned that this will happen while driving and we will be in a very serious condition not being able to control the vehicle. I already called the dealer, but there was no help. I had the battery checked and it?s in perfect conditions!