2004 Toyota Sienna: seat belt won't latch or retract

Filed Feb 9, 2022 · Seat belts · IL

Driver's side seat belt buckle stopped locking in seat belt. Buckle unit then came apart. I called toyota; was informed that there was a recall on this matter. I was told that I was 2 years past the scope of the recall. I informed them I never received a notice of recall so how would I be aware of problem until it occurred. Spoke to supervisor was told I was no longer covered under recall. Went to 2 mechanics and was unable to obtain needed part. I feel that for this safety item there should be no time limit on a recall and I felt Toyotas help in remeding the situation was poor especially as they tout their vehicles safety.

Filed May 25, 2021 · Fuel system, Seat belts · CA

Drivers side seat belt broke and was replaced. Fuel sensor not replaced causes vehicle to hesitate at times at freeway speed

Filed Oct 7, 2017 · Seat belts · 111,000 miles · AZ

Seat belt buckle unlatches itself while driving (city streets as well as highway) or stationary. This occurs ever after shoving the tongue back and forth in the latch several times and it remains latched. Later, it will unlatch itself. It has occurred mostly on straightaways, but also in turns. I removed the latch assembly and blew compressed air through it. Two large red plastic pieces came out, but the problem returned on the next drive. This situation has been going on for about two weeks now. It has occurred from zero to 65 miles an hour.

Filed Jun 21, 2016 · Seat belts · 113,310 miles · GA

Tl* the contact owns a 2004 toyota sienna. The contact stated that the front driver side seat belt failed to properly restrain her. While driving and while also in park, the seat belt would release and unsecured the contact. The vehicle was taken to the dealer where it was diagnosed that the seat belt assembly needed to be replaced. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was 113,310.

Filed Apr 14, 2016 · Seat belts · 100,000 miles · CA

Toyota has offered a warranty extension on defective driver/passenger seatbelt mechanism, however, when I visited the dealer and after they have confirmed that my seatbelts are defective, they cannot provide an estimate on when the parts needed for repair would be available. I opened a case with toyota corporate, however, after numerous phone calls and promises for callback and resolution they have not returned a single phone call. This is a safety issue and needs to be addressed asap not after someone dies in an accident due to defective seatbelts. Symptoms include seatbelts not retrieving, getting stuck, and overall not advancing in or out requiring that they be loose when driving. Seatbelts are getting stuck at different times, but most frequently when being operated such as extended or retracted. Once the seatbelt is stuck, it's very difficult to get it going again such that my spouse had to drive home on a few occasions without the seatbelt. Toyota knows about this issue, but is not doing anything to fix it.

Filed Dec 7, 2014 · Seat belts · 80,000 miles · NY

Drivers seatbelt fold over and becomes stuck in its retraction slot. Seatbelt is unusable. I need to drive without a seatbelt. Unable to fix by self. I then need to take to dealer or mechanic to have seatbelt untwisted. This has occurred numerous times over the past 3-5 years. [internet search finds numerous persons complaining about this issue for 2004 sienna].

Filed Sep 20, 2014 · Seat belts · 110,000 miles · TX

The front passenger seat belt got stuck in loose condition so it is unsafe for anyone to sit in the front passenger seat.

Filed Jul 22, 2014 · Seat belts · 119,000 miles · SC

The driver side seatbelt twists and gets stuck in the bezel. This has happened several times and I have been able to fix it after working on it for a few minutes but today it happened again and I was unable to fix it and am forced to drive without a drivers seatbelt!!! I have only owned this car for three weeks and have had this seat belt get stuck after normal use at least 6 times.

Filed Jul 16, 2014 · Seat belts · 113,344 miles · NC

The driver's side seatbelt gets folded up and cannot retract. This was a safety issue because I had to drive with no effective seatbelt until I could get home and fix it. This is not the first time this has happened. Once I took it to get fixed but recently I learned how to fix it myself. This required tools and about 30 minutes to complete. If this happens again when I am not at home or don't have time to fix it, I'll be in the same unsafe situation again. Please issue a recall.

Filed Mar 25, 2014 · Seat belts · 102,678 miles · ME

On the day I purchased this (used) vehicle, I noticed that the driver's side seatbelt would not retract. After examining the seat belt I noticed that it had folded in on itself and was jammed at the site of where it retracts. I could see that belt was not only folded on itself from the outside, but also past the plastic hardware and behind the casing. I could not unfold the belt with my hands because the folded part of the belt was inside the plastic, which I believe is where the trouble was occurring. I had to drive home with a loose seatbelt (as I had pulled it out while trying to get it to retract) and use a pair of pliers to untwist the folded part. This has happened every single day since I purchased this vehicle 6 days ago. I called my toyota dealer who said there is a seat belt recall for the second row seat belt, for the same problem, however, there is no recall for the driver's side and therefore they could not fix the problem. It is a big problem when I am out in public and cannot get the seatbelt unfolded. I am forced to drive my vehicle back home without the ability/protection of using a seatbelt.

Filed Mar 2, 2014 · Seat belts · 96,000 miles · VA

The front seat belts on both the driver's side and the passenger's side will not retract. Once extended, they get stuck in the extended position, making the seat belt restrain system completely inoperable. The seat belt will click into the lock mechanism, but the belt is completely loose, and the retract/lock system does not work. This is an unsafe condition. I researched online to try to fix this problem myself, and I found hundreds of other complaints exactly like this one, each with varying mileage on their 2004-2010 model year siennas. Its one of the most popular selling minivans, don't you think toyota should fix this safety issue??

Filed Aug 6, 2013 · Seat belts · 120,000 miles · IA

The seat belt has managed several times become twisted/jammed up in the retractor portion of the seat belt. If an accident were to happen in this vehicle the seat belt would fail to operate as it is intended, which I feel would result in serious injury. I would like to have our seat belt fixed at the cost of toyota.