Vehicle was taken to dealership to do safety recall inspection on 21 may 2013. On 22 may 2013 I was notified that the vehicle has a silver dollar hole in the front cross member, and that it would not be fixed as the limited recall notice has expired six months prior. I contacted toyota of USA for more information, they said that the frame replacement would not be done due to the notice expiring. The dealership told me that the vehicle is not safe to operate. I have told toyota that I do not feel safe in the vehicle any more and do not feel comfortable driving the vehicle. They've promptly apologized, without offering a fix to the issue they've identified as a safety concern and a hazard to occupants inside the vehicle. I do not know how they've been allowed to have something as important as this become a time sensitive issue. Safety recalls do not expire, but a manufacturer as big as toyota has been deemed as too big to fail.
2000 Toyota Tundra body complaints
Page 5 of 19: complaints 101 to 130 of 529, newest first, as owners wrote them.
2000 toyota tundra. Consumer writes in regards to vehicle severe corrosion recall notice. *smd ..the consumer stated he called three dealers to have the recall performed. The first dealer stated there were no appointments available for an inspection, the second dealer stated there were no more parts available and they could not order any more. The third dealer stated they could help and the consumer made an appointment. However, a few days later the consumer received a call from the dealer requesting he return the loaner vehicle, or he would be charged. The dealer informed the consumer the truck had not been inspected and no repairs were performed, and they would call him when the recall was revised. On may 9, 2012, the consumer noticed the gas tank was hanging on the ground. The rear support strap had rusted through. While making the repairs, the consumer noticed rust flakes the size of softballs were falling off the frame. ..updated 08/01/13
Toyota states that the following is a safety issue: campaign bxd (safety recall 90m crc application phase 2) 2000 - 2003 my tundra frame corrosion-resistant compound but will not fix the recall due to it being expired not full six months ago.
Tl* the contact owns a 2000 toyota tundra. The contact stated that the rear main frame exhibited numerous holes. The vehicle was currently being repaired under the recall associated with the federal safety agency campaign id number 09v444000 (structure). The technician informed that the main frame was completely damaged; however, the rear cross member was the only part being replaced as mentioned in the recall. The manufacturer was notified of the problem. The approximate failure mileage was 81,000.
My 2000 toyota tundra frame perforated the size of my fist due to rust near the rear shackle mounts on both sides this is the main load support area. I took this to wilson toyota of ames and the technician stated that I would have qualified for the recall but it expired. I had it inspected last summer in 2012 they said it was fine. Toyota stated that they only had to do a visual inspection for perforation. Now 3 months after the expiration I have a serious safety concern. I spoke with toyota corporate care who denied progression with a claim on a case basis stating the date ended. I stated if I tried to load my truck to the recommended gross towing capacity I would be afraid that I could buckle my frame or compromise the integrity. I believe the quote was "and" or something non concerning. I confronted the statement then he proceeded to state if your vehicle is unsafe to drive you should not drive it. I'm writing this to make aware as there was a lack of accountability in the process and procedure in and when my inspection was conducted. Though I may be one I fear this may lead or continue to go on to others as the progression of rust to perforate a frame in less than a years time frame a 3000k miles driven is a concern. I do reside in iowa where we do receive just as much winter weather as il or mn which should have been included in the list as well. Thank you
I received a recall for frame rust. Upon taking my truck to a dealer I was told there was no perforation and that I would be notified of when a rust inhibitor was available. Truck has an extraordinary amount of rust on the frame from being in a northern state for the first seven years on the road. Toyota now says they will not apply rust inhibitor because truck is registered in a southern state. All trucks in northern states are being coated regardless of point of origin. Where a truck is registered is immaterial if the truck displays extra ordinary amounts of rust. This rust is causing brake and fuel lines to prematurely rust and will surely cause early failure.
I recently took this truck in on a trade and knew nothing about toyota's frame rust issues. Called toyota customer experience center and explained the rust perforation issue I noticed on this truck. Has a marble sized hole by the drivers side spring perch and the frame is thin on both sides in that area. The passenger side behind the wheel has a hole the size of a tennis ball on the side, a hole the size of a golf ball on the bottom(same area), and a hole an inch wide by four inches long on the top of frame(same area). The rest of the frame is heavily rusted and thin. The rust comes off in big flakes. I explained all this to toyota and received a case # and was told some one would contact me. Well finally got a call and they said they would do nothing yeah that is right nothing about it since their good will "limited service campaign a0f" had expired. So now that they will do nothing about it I have a truck that is a time bomb waiting to break apart hopefully some one doesn't get killed with this death trap. Way to make a happy customer toyota !!!! Wonder how many more people will get duped by toyota.
In june 2010 my tundra was repaired after being recalled for a severely rusted frame and spare tire housing. What signaled the problem was when my spare tire dropped from the mount and was dangling above the ground causing me to almost loose control on an off ramp. The first dealer inspected the vehicle and told me "the frame is so rusted I can put a screwdriver thru it". He then allowed me to drive home. On a second opinion, the truck was pulled off the road . When I picked up the truck following the repairs the spare was in truckbed and I had to ask for it to be installed. ( had they even looked at it?) )n 1/25/13 while pumping gas, I look behind the vehicle and see the spare tire on the ground! The plate that holds the tire was worn away. I contacted toyota who told me that these things can happen in colder climates but when pressed she said that I could get it inspected and also have the fuel tank straps inspected as there had be rust issues with these on the 2000 tundra. When I asked if there would be a recall or notification, I was told no. This is appalling. The tire easily could have fallen off while being driven and now a fuel tank holder may be rusted. Shouldn't there be a recall? I had talked to a ntsb member but wanted to update since I talked to toyota.
Tl* the contact owns a 2000 toyota tundra. The contact stated that the vehicle was previously repaired under the federal safety agency campaign id number 09v444000 (structure) a few years ago and while entering a service station at 2 MPH, a loud noise was heard. Upon inspection, it was found that the spare tire had separated from the vehicle. The vehicle was not taken to a mechanic. The manufacturer was not contacted. The failure and current mileages were approximately 157,000.
On 1/1/2013 while at the dealer for an oil change, I was informed that there was a small hole in the frame. I was told that this was not covered by the recent recall because it had expired and not to worry about the hole. The hole is about the size of a half dollar and right above the front wheel. There is also severe rust scaling around the area and several large pieces of frame loose inside the hole. My tundra has always been serviced by this dealer who also performed the recall inspection. When inspected initially there were no issued found. When I brought the vehicle in for the undercoating protection included in the recall the dealer didn't have the material. I filed a complaint with toyota USA. Case #1109231360. In 2011. I have not received an update on the complaint. I am the original owner of the vehicle and have had all my service done at this dealer. How did they not notice this hole until after the recall expired? My concern is that the frame is rusting prematurely and the dealer turned a blind eye to it in order to avoid the cost of the repair. Than after the recall expired, informed me of the defect. I no longer feel safe driving this vehicle.
Previous complaint not correct. Took vehicle to toyota newburgh ny for safety recall replace frame was told at time had to do power steering as leaking and rust and entire cost I had to pay though compain states they are responsible or they wouldn't pass inspection, I showed them. No other choice but to do & hope to recoupe later, yeah right. Truck went in complete frame was done remarkable fast, obvious why, as I drove home the truck had not been put back on frame correct that was clear to the eye but driving it the challenge to remain on road safe.the dealer nys certified insp. Site also passed this vehicle. The truck has so many more safety issues after completion its a joke thanks the federal safety agency. Not to mention the malfunction of many components that worked prior, called dealer and complained, they also informed me as replace being done that the exhaust hanging by thread due to rust brackets etc the cost to repair $6000.00 if I bring it back they will surely violate me again, I cant afford $/aggrav. The federal safety agency has done nothing for me but they continue to compain on the utmost importance we as consumers are these trucks need be taken off the road. Toyota corp. N dealer laughed when I stated calling the federal safety agency go ahead they wont do anything, filled w toyota customer hotline anyway knowing they are in bed with the federal safety agency. My ? Who & where are these fines billlions of $ going, surely not to the owners of vehicles. Mr. Strickland I dare u to do your taxpaying job & get me n others results take these and any other vehicles off the road before my or hey maybe your family is involved in fatality. Are roads are not safe, this agency is failing everyone that travels over the road. Any attorney willing take private case I got documents n some [xxx] the federal safety agency stinks big in this who do u represent who ru accountable to I want answers mr.strickland contact info nowhere why. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Tl* the contact owns a 2000 toyota tundra. The contact stated that the vehicle was included and repaired under the federal safety agency campaign id number: 09v444000 (structure: frame and members:underbody shields). The contact stated that after the vehicle was repaired, the frame and tires felt at if they were not aligned properly. Additionally, the vehicle was taken back to the dealer. The technician advised that the power steering rack and pinion was corroded and would need to be replaced. The vehicle was not repaired. The approximate failure mileage was 146,000.
Tl* the contact owns a 2000 toyota tundra. The contact received notification of the federal safety agency campaign id number: 09v444000 (structure: frame and members: under body shields). The vehicle was taken to the dealer, who disassembled the entire vehicle and installed a new chassis, per the recall. The contact stated that after the repairs he could no longer tow his trailer. In addition, the evap system and the rack in pinion warning codes were displayed. The vehicle was taken back to the dealer who advised the contact that they did not cause any of the new issues with the codes on the vehicle. The manufacturer was notified who stated that whatever the dealer advised that they would stand by their decision. The vehicle was not repaired a second time. The failure mileage was 98,000.
Tl* the contact owns a 2000 toyota tundra. The contact stated that after receiving a recall in regards to the federal safety agency campaign id number 09v444000 (structure: frame and members: underbody shields). The contact had the recall component repaired. The contact stated that while driving approximately 15 to 20 MPH, the right front side of the vehicle dropped. The contact exiting and inspecting the vehicle, he noticed that the wheel had separated. The vehicle was later towed to an independent mechanic. After diagnosis they advised him that the ball joints failed. The vehicle was not repaired. The manufacturer was contacted and they offered no assistance. The failure and current mileage was approximately 163,075. Updated 2/4/13 *cn updated 02/21/13
This is a follow up to previous e-mail sent 12/6/2010 odi #10375754 toyota has addressed the frame and crossmember but not the brackets holding everything to frame.the pictures I sent show significant rust and now two years later toyota has not responded to the problem.the rust on the leaf spring bracket is dangerously close to failing.is there any course of action to get toyota to address the problem. Thanks for any help.
I have a 2000 toyota tundra pick up 4 x 4. On both sides of the truck, the frame between the front wheels and front bumper has perforation damage. The front bumper is about to fall off the truck. The rest of the truck frame has extensive rust.
Tl* the contact owns a 2000 toyota tundra. The contact stated that there was excessive rust on the frame. The vehicle was taken for routine maintenance when the contact was advised of the failure. The vehicle was taken to the dealer who inspected the frame and also discovered that a ten millimeter hole in the frame, which was caused by the rust, would have to be repaired before they could make repairs to the frame. The manufacturer was notified who advised taking the vehicle back to the dealer for a second inspection.the vehicle was not repaired. The VIN was unknown. The failure mileage was 170,000.
Tl* the contact owns a 2000 toyota tundra. The contact stated that the manufacturer replaced the frame under the recall associated with the federal safety agency campaign id number: 09v444000 (structure: frame and memebers: underbody shields), but did not replace the lines for the power steering that direct into the front axle. The contact stated that the couplings that pass fluid into the axle were rusted. The contact also stated that the manufacturer did not replace the rusted fuel lines either. The contact stated that the power steering had failed and the fuel lines that went from the fuel pump to the motor were about to fail. The manufacturer did replace the brake lines. The vehicle was in the possession of the manufacturer for five months during the repair process. The failure mileage was 152,000 and the current mileage was 155,000.
I had a recall letter from toyota regarding frame rust. It was to be done at no charge. When the dealer inspected the frame, they said the truck qualified for frame replacement at no charge. When the work was beginning, however, I received a phone call stating numerous parts had to be replaced because they were destroyed during the frame replacement process. I was told it was not negotiable and I would have to pay for them. These included all shocks, tie rods and ends for $350. Also, they suggested replacing the steering rack and radiator cap for an additional $650. I have contacted toyota corporation to try to get the real story of what is covered and what may not be covered.
Took truck to toyota dealer and was told unsafe to drive due to rust. Was told they would replace the frame but it would cost me $8000.00 to replace all broken parts and labor. Called toyota and they said there was nothing they could do.
Tl* the contact owns a 2000 toyota tundra. The contact stated that after receiving notification of the federal safety agency campaign I.d. Number 09v444000 (structure: frame and members:underbody shields), the vehicle was taken to the dealer. The dealer inspected the vehicle and advised the contact that the frame did not need the corrosion protection compound as stated in the recall. The contact stated that the frame had excessive corrosion and was not safe to drive. The contact called the manufacturer but did not receive any assistance. The failure mileage was 43,000.
2000 toyota tundra. Consumer writes in regards to recall notice concerning severe corrosion of the rear cross member *tgw the consumer complied with the recall notice and took the vehicle to the dealer to be inspected. An inspection revealed, the vehicle was unsafe to drive. The consumer was given a loaner vehicle. However, a day in a half later, the consumer was advised to return the loaner and to pick up his vehicle because toyota would not authorize the repair as the vehicle was a total loss according to a carfax report. Toyota advised the consumer once he contacted carfax to have them delete the vehicle as being a total loss, they would repair the vehicle.
Tl- the contact submitted an email and requested that the official ivoq be written verbatim to the email: I am the owner of a 2000 toyota tundra with severe frame rot. I can not get toyota to replace my frame because the vehicle was a rebuilt vehicle. The only thing they could do was replace the rear cross member. The problem I have with this is that my truck is excellent condition with the exception of the frame. I bought it with 50,000 miles on it and it now has 189,000 miles on it. A local man had his replaced and the truck will pass an inspection. It is frustrating I sent a letter to toyota a year ago and to no response. So I guess my question is are they pulling the wool over my eyes and to doing the replacement or am I just screwed. Assignees and notifications* *tr updated 05/02/12 *bf updated 05/04/12
The threaded cable which connects the interior door handle to the latch assembly failed, making it impossible to exit the vehicle using the interior handle. A review of online forums for this model year toyota tundra reveals this is a common problem. Door handle failure as a result of regular use or trauma resulting from collision could render the vehicle inescapable in the event of an emergency. The cable connecting the interior lock to the latch assembly is solid, unlike the door handle cable which is threaded. I believe the design flaw is uses of threaded cable for the door handle.
Tl* the contact owns a 2000 toyota tundra. The contact was driving approximately 5 MPH over a road hump when he heard a loud popping noise. After inspecting the vehicle, he noticed that the front fuel tank strap was severely rusted and fractured. The vehicle was able to be driven approximately 10 MPH and was taken to the dealer who replaced the fuel tank strap. The manufacturer was contacted and reimbursed the contact for the part. The failure mileage was approximately 100,000. Updated 02/22/12*lj the consumer stated the vehicle had severe frame rust, including the cross member, gas straps, brake lines, proportional valve etc. Updated 03/01/12
Tl* the contact owns a 2000 toyota tundra. The contact stated that the vehicle was included in the recall associated with the federal safety agency campaign id number: 09v444000 (structure: frame and members:underbody shields). The vehicle was taken to an authorized dealer for repair. The contact expressed concern with having a rusted frame repaired with replacement parts and felt that the manufacturer should purchase the vehicle back from him. The manufacturer was made aware of the failure and offered no assistance. The failure mileage was 66,000.
2000 toyota tundra. Consumer requests reimbursement for recall repairs related to rust *tgw the consumer stated the dealer had his vehicle for two months. When he finally went to pick up the vehicle, the dealer handed him an invoice for work that was performed. The consumer stated he only went in for a recall repair.
Tl* the contact owns a 2000 toyota tundra. The contact stated that the frame was rusted. The dealer diagnosed the vehicle and found no failures. The manufacturer was contacted, but denied any assistance with repairs to the vehicle. The vehicle was not repaired. The failure mileage was 65,000 and the current mileage was 84,000.
2000 toyota tundra frame rust - recall id 64780. Analyzed by my mechanic and he says there are issues. Known problem. Local toyota dealer (a1- toyota, new haven, ct) says it needs special equipment to fix problem and is waiting for equipment - I notified them on aug 8, 2011 and they have failed to respond. I am reporting this to express my concern over injury to myself and or others. I will be reporting this directly to toyota at 800‑331‑4331, since the local dealer is failing to respond.
Tl* the contact owns a 2000 toyota tundra. The vehicle was included in the recall under the federal safety agency campaign id number: 09v444000 (frame and members:underbody shields). The vehicle was taken to the dealer for inspection. The technicians stated the vehicle did not need the recall repair performed because there was no corrosion found on the cross member. After taking the vehicle to the dealer the contact noticed severe corrosion on the rear frame and coil springs. The vehicle was not taken to the dealer for diagnostic testing. The vehicle was not repaired. The approximate failure mileage was 100,000.
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