Tl* the contact owns a 2002 toyota tundra. The contact stated that the front end of the frame of the vehicle was rusted and contained a hole. The vehicle was not repaired. The manufacturer was not made aware of the issue. The failure mileage was 163,000.
2002 Toyota Tundra body complaints
Page 4 of 6: complaints 71 to 100 of 154, newest first, as owners wrote them.
I found portions of the frame rusted thru and could not mount step bars. I mentioned this earlier in a report. I also just found my spare tire missing and found the bracket holding it had rusted and the tire was lost while driving. When and where is unknown. Toyota examined the truck 2 years ago for a recall for rust issues and said everything was ok.the tire loss is irritating and dangerous to other drivers.
Tl* the contact owns a 2002 toyota tundra. While parking the vehicle, the parking brake did not engage. The contact observed that there was a fuel leak under the vehicle and the frame was severely rusted. The vehicle was taken to a dealer where it was confirmed that the frame was severely rusted and needed to be repaired. The vehicle was repaired under the federal safety agency campaign number: 09v444000 (structure); however, the failure recurred. Approximately two and a half years later, the contact observed that the frame fractured. The vehicle was not taken to a dealer or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 218,572.
Tl* the contact owns a 2002 toyota tundra. While driving at any speed during inclement weather, water leaked from above and behind the glove box. The vehicle was taken to the dealer. The technician diagnosed that the water leaked from a body seam under the dashboard, which was cracked. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 5.
I was driving down the street and the spare tire fell off. It actually caused the truck to bounce up slightly. Luckily the tire did not contact any other vehicles. Thing to note: my truck was part of the frame corrosion recall issued by toyota. At the time, they did not replace the frame but only covered the rust with some coating. That did not stop nor slow the rust. The "band aid" they used was insufficient at solving the problem, it only covered it temporarily.
Tl* the contact owns a 2002 toyota tundra. While the vehicle was being serviced for an unrelated issue, the contact was informed that the frame was rusted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and stated that the vehicle was previously repaired under the federal safety agency campaign number: 09v444000 (structure). The contact mentioned that the dealer sprayed corrosion protection instead of replacing the frame. The contact felt that the recall remedy failed to repair the vehicle. The failure mileage was 199,000.
I would like to report an unsafe condition discovered on my 2002 tundra. With 158000 it was discovered that the front half of the frame has rotted out/ several large perforations make the vehicle unsafe to drive. This is even though the vehicle had gone through a previous recall campaign in which the frame was inspected and rust inhibitor applied to rear of frame.
Vehicle has 121,000 miles on it. The frame has now cracked due to rust perforation and makes the vehicle unsafe to operate. Toyota is aware of the rust issues on their tundra models years 2000-2003 and has commenced at least 3 different campaigns to address this issue. The truck was brought in for all 3 recalls the last one in 2012. Toyota's solution was to spray them with rust inhibitor and send the customer on their way. This is nothing more than putting a band aid on a hemorrhaging wound. Most of the frames had already experienced frame corrosion. When I spoke to toyota's customer service center on 4/15/15 they issued me a case number and said I would receive a call back. Toyota called back today 4/16/15 and said they would do nothing for me as the rust corrosion campaign ended in december 2013. I think the government needs to step in and force toyota to fix or replace these trucks.I am sure many owners have no idea they are driving around with perforated frames that are unsafe. My damaged frame was discovered during a routine oil change.
Truck needed sensor replaced for safety inspection sticker (check engine light on). Mechanic found frame underneath to be so rusted he was not comfortable working on the truck. I took the truck to local dealer and they agreed the truck is rusted to point of being unsafe. They took pictures to send corporate for frame replacement approval. Request was denied. I then called toyota customer service several times before they agreed to assign a case number. I was eventually told that although truck is unsafe, there is nothing they will do since campaign is closed. I had the truck sprayed as initial recall stated. I received no other recall or requested service information from toyota. I now have a truck with low mileage that will not pass inspection and is unsafe to drive and toyota will do nothing to make sure their customers are safe or care about the safety of other drivers on the road should parts of my frame start falling off while driving. I find this practice very neglectful especially for a large corporation. I have seen that many others are in the same position with their tundra. I would like to know what can be done to rectify this safety issue. Toyota should be made accountable.
Tl*the contact owns a 2002 toyota tundra. The contact stated that while having repairs performed, the independent mechanic discovered that the frame reel that connects the leaf springs had completely rusted. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 140,000. Updated 5/28/15 *ta updated 9/17/2017
Tl* the contact owns a 2002 toyota tundra. The contact stated that the vehicle frame developed holes due to corrosion. The vehicle was taken to the dealer. The technician repaired the sealant for the frame; however, the failure persisted. The manufacturer was made aware of the failure. The VIN was unavailable. The approximate failure mileage was 129,000.
After proper maintenance and also being told that this 2002 tundra was not recalled due to frame rust and disintegration, this vehicle is now deemed unfit by three independent mechanics/welders due to holes in the frame. There is pervasive and extensive damage. When assistance from toyota was sought, a case manager was assigned (case number 1405021511) and the final ruling was that our tundra did not qualify for the recall and therefore toyota was not responsible. It is negligent on the part of toyota to not offer any assistance in finding a solution to this problem. The frame issue is a direct result of negligent manufacture.
I recently took my 2002 toyota tundra to the ralph hayes toyota dealership in anderson, sc for a repair on the power steering system. While I was there, I was notified that my truck was on recall due to corrosion of the frame. I was told that due to the recall I will be given a rental car, at no cost to me, while my truck was to have the frame inspected and repaired. I agreed to the inspection and was given a rental for the time my truck was at the shop. I received a call on 9/25/14 from the toyota dealership and was presented with 3 options. My first option was to have the new frame installed at no cost however, if any extra parts attached to the frame need to be replaced I was to go ahead and replace them. I was then presented with the price of around $9,500 that I was going to have to pay if I chose this option. My second option was to have the new frame installed at no cost and attempt to install my current parts onto the new frame. The toyota representative expressed with the current condition of those parts I will need to have them replaced with the cost still at $9,500. My third option was to decline the recall and drive the truck as is with the truck deemed unsafe to drive by the toyota dealership. The time frame I was given to make a decision was short of nothing. I had to make a decision by the end of the phone call that meant spending $9,500 or drive with an unsafe vehicle that at any given moment could cause a serious or fatal accident. I was forced into declining the recall because I do not have $9,500 in my bank account. Also, after I concluded my business with the dealership, I proceeded to ask them what the trade in value on my truck was to see if buying another vehicle was an option. Their response was $500 due to the recalled frame thus trading in and purchasing a new vehicle is not a viable option. Would you mind reviewing my case?
Toyota tundra continue to have corrosion and rust on frame,last inspection on 1/1/12 in a toyota dealership they check for corrosion and did not find any,which is not accurate because as of 9/1/14 rust and a actual hole and crack was found by a certified frame technician..he said this should have been caught in year of 2012 because metal does not rust that quickly.it takes more that a couple years to actually cause a hole and cracks. Toyota just did a visual and did not look thoroughly , they did not want to go to the expense of taking care of the problem leaving a unsafe vehicles on the roads and risking people lives.
Tl* the contact owns a 2002 toyota tundra. The contact stated that the frame and undercarriage of the vehicle were corroded. The dealer confirmed the failure and stated that the federal safety agency campaign number: 09v444000 (structure) had expired. The contact stated that a recall notification was never received. The contact had the spare tire replaced in 2012, which could have been included with the recall. The vehicle was not repaired and the manufacturer was notified. The failure mileage was unknown.
When driving over unequal pavement on road, felt and heard noise at rear of vehicle. Saw wheel tumbling down road behind vehicle. Stopped vehicle and noticed that it was spare tire from vehicle. Placed spare tire in bed of truck and when I got home, noticed that the bracket/plate that was securing the spare tire to the underside of the bed had separated from the cable that was holding it in place. The bracket/plate was so corroded/rusted that when the truck hit the bump, the weight of the spare wheel caused it to collapse and allowed the spare tire to fall onto the road.
Last year my spare tire and holding bracket tore loose from the frame and onto the highway. I went to a local garage to find the cause of the problem and was told that the frame is so corroded it is not safe to drive. Latter we learned that there had been two major safety recalls on the 2002 tundra.many were notified of these recalls and had new frames installed by toyota at no cost to the owners. We were not notified of these recalls by the dealership where we bought the truck nor by toyota corporation.in november 2013 we went to shepard toyota in rockland where we bought the truck and they told us that the recall had expired.I then sent a letter by certified mail to toyota customer experience center on december 30, 2013. They did not reply. There were 2 major safety recalls on my truck and I was not notified.
Tl* the contact owns a 2002 toyota tundra. The contacted stated that the front and rear frame was deteriorated. The vehicle was taken to the dealer for repairs. The technician diagnosed that the frame failed inspection and needed to be replaced. In addition, the contact was advised that the VIN was included in a manufacturer's safety improvement campaign however, the manufacturer denied repairing the vehicle. The vehicle was not repaired. The manufacturer was made aware of the problem. The VIN was not available. The approximate failure mileage was 115,000.
Tl* the contact owns a 2002 toyota tundra. The contact stated that while driving various speeds, the front passenger's side tire became detached unexpectedly from the vehicle. There was a loss of steering control and the vehicle began to skid 35-40 feet before proceeding to stop. The vehicle then collapsed to the ground. The vehicle was towed to an independent mechanic and an authorized dealer, in which both informed the contact that the brake lines and the frame was corroded. In addition, the front passenger's side ball joint was defective. The contact referenced the federal safety agency campaign id numbers: 09v444000 (structure) and 05v225000 (suspension) however, the vehicle was not included in either. The manufacturer was notified of the failure. The approximate failure mileage was 250,000. The VIN was unavailable.
I had recall for my tundra bed and there were going to resolve the rust issue at no charge. I took my truck to bobby rehal toyota in mechancisburg pa. They broke a part that wasn't part of the recall. They told me and if I wanted my truck back I had to pay for it. I tried to resolve with bobby rehal and toyota main office and they told me to pay if I wanted my truck and the part they broke was not part of the recall. I explained I didn't need or want this recall but was told it was a no cost recall by letter. I paid it but now I just received another recall for airbag but how can I take my truck to toyota not knowing the outcome of the recall so I may choose to do nothing because I cannot be sure they won't make me pay again for something I didn't want/need in the first place. Thanks.
We had taken our vehicle in for a recall to our local dealership and they said the frame of our vehicle was not bad but they did the undercoat option. That was less than a year ago and now our frame on our vehicle is severely rusted and they are saying there is nothing we can do about it because the time has expired. We also called toyota and they said that it was expired and it is up to the dealership to decide what to do. In our opinion they should have just done the frame replacement at the time of the first visit! If the undercoating was to take care of the issue why now are we having issues!! What is more important than the safety of a customer and the people surrounding them when they drive!!!
Severely rusted frame. May impact structural integrity. Just learned that a neighbor had their frame replaced recently, and discovered my frame is severely rusted too. Today toyota dealer said there was a recall (but it ended last year). I never got a notification (letter) of the recall. Dealer could not make the repairs for me.
Tl* the contact owns a 2002 toyota tundra. The contact stated that while driving 65 MPH, a loud noise dragging noise was heard. After inspecting the vehicle, the contact noticed that the fuel tank was dragging on the ground. The vehicle was towed to a dealer and diagnosed that the universal joint had become fractured and as result, the drive shaft and fuel tank were dropped. The contact decided to take the vehicle to a second dealer for and the technician stated that the frame was cracked. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure and current mileage was 170,000.
Tl* the contact owns a 2002 toyota tundra. The contact stated that the vehicle was repaired under the federal safety agency campaign number: 09v444000 (structure) and after the repair, the corrosion protection undercoating that was supposed to remedy the failure peeled off and allowed the frame to rust. The manufacturer was made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 67,000.
Tl* the contact owns a 2002 toyota tundra. While parked, the contact noticed corroded holes throughout the frame. The contact referenced the federal safety agency campaign id number: 09v444000 (structure: frame and members:underbody shields) however, the manufacturer advised that the vehicle did not qualify for repairs under the recall. The vehicle was not repaired. The VIN was not available. The approximate failure mileage was 150,000.
Had frame replaced per recall, 5/2012. Had been smelling gas after fill ups so had airport toyota, vandalia, ohio - repair while they had truck torn apart- told me the gas tank port was corroded so they put new gasket on. Now I am smelling gas on passenger side. I am taking truck back to toyota. I am concerned about the corroded gas tank because I had it repaired once before. I believe this problem is just as important as the corroded tank straps that were replaced in 2010. It's not something that is seen easily.
Tl* the contact owns a 2002 toyota tundra. The contact received notification of the federal safety agency campaign id number: 09v444000 (structure: frame and members: underbody shields) and the vehicle was taken to the dealer for repairs. After the repairs, the contact noticed that the rear cross member was rusted. The vehicle was taken to the dealer and the dealer refused to further inspect or repair the vehicle. The manufacturer was contacted and the contact was awaiting a response. The failure and current mileage was 150,000.
Severe frame rust causing rusting on brake lines, rusting and hole in the gas tank, steering rack, and rear axle is almost rusted threw. The frame rust is very severe and at this point I am sure it is a safety concern.
Steering rack rotted out and all the power steering fluid drained out almost instantly. Thankfully I was pulling out of a parking space and not on the highway. I currently have excessive frame rust, a hole in the gas tank from rust, the rear differential is almost rotted threw, the gas tank straps have already been replaced. I am not sure if this vehicle is even safe to drive anymore. The dealer inspects it regularly for the frame rust but they have never provided a fix.
Tl* the contact owns a 2002 toyota tundra. The contact stated that the vehicle was taken to an authorized dealer for a repair associated with the federal safety agency campaign id number 09v444000 (structure: frame and members: underbody shields). While the technician performed the repair, he noticed both stabilizer links and the parking brake rear wheel mechanism were fractured as a result of excessive rust corrosion. In addition, the rack and pinion was corroded. The vehicle had not been repaired. The manufacturer was not notified of the problem. The approximate failure mileage was 74,000. Updated 4/3/12 *cn the consumer stated the front stabilizer links broke off, due to them being rusted. The driver side emergency brake seized. The steering shaft u-joint was badly rusted. Updated 05/17/12
VIN decoder
See the problems and recalls for an exact car
Buying a used 2002 Toyota Tundra?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history