Tl* the contact owns a 2002 toyota tundra. While parked, the contact noticed the frame and underbody was corroded. The contact referenced the federal safety agency campaign id number: 09v444000 (structure: frame and members:underbody shields) but was advised by the manufacturer that the recall only pertained to vehicles in certain states and that his vehicle was not included in the recall. The vehicle was not repaired. The approximate failure mileage was 130,000.
2002 Toyota Tundra body complaints
Page 5 of 6: complaints 101 to 130 of 154, newest first, as owners wrote them.
The rear frame and cross members are so rusty that it is causing the bed to rust from the frame up. Everywhere the bed attaches to the frame it has rusted through. Eventually the rust will be so bad that the rust around the bolt holes will no longer keep the bed attached to the frame . This is definitely a safety issue and toyota tells me that no recall has been issued for the beds of the rusty trucks.
Frame recall 90m and a0f I am getting different stories from toyota dealers and from toyota corporate about the number of years toyota is willing to inspect the frame and cross member and cover the cost of repair.
Tl* the contact owns a 2002 toyota tundra. The contact stated that the rear frame mounts were rusted and the rear cab of the vehicle was no longer connected properly. The contact took the vehicle to the dealer for repairs under the federal safety agency recall campaign id number: 09v444000 (structure: frame and memebers: underbody shields), but was advised that the frame mounts were not included in the recall and would have to be repaired at the owner's expense. The failure mileage was 162,052.
Tl*the contact owns a 2002 toyota tundra. The contact stated that the front area of the frame was rusted significantly. The vehicle was taken to the dealer previously for a repair under the federal safety agency campaign id number 09v444000 (structure: frame and members: underbody shields), the technician inspected the vehicle and advised that the recall repair was not necessary. He also noticed that the fuel tank straps exhibited rust corrosion and they were replaced. The failure was not diagnosed or repaired for the most recent frame defect. The failure mileage was 39,000.
No major events but the paint began falling off my 2002 tundra in 2009. I was just told the top of the gas tank is now rusted out as well. $900 to replace. I have kept this truck up well. Never had a gas tank rust out in any vehicle.
Took my 2002 tundra to a local toyota dealer for a second time to inspect frame after being told by an independent licensed mechanic that my frame was perforated/rotted, the rear end housing was leaking, the spare tire hanger was broken,(tire missing), all heat shields were either broken,loose or missing and front brakes were in need of being replaced again. Front brake rotors, pads and calipers were replaced 11/09/07. All of this had occurred since 05/06/2010 when the truck was last on his lift. Harr toyota performed a frame inspection and verified all of the above failures. They also did the frame crossmember inspection in 01/10 and the truck passed. They specified that the frame failure was @lt rail/trans mt. They also said the rt ft sway bar link was broken, and noticed an exhaust leak. They declared that in spite of the frame failure it was safe to drive just don't do any offroading! So I guess that hitting a pothole would not be advised.! They told me that the brakes were unsafe, and not covered under any recall. I am very upset at the condition/value of my truck. I am also very upset that the federal safety agency is letting toyota get away with the "warranty enhancement" of replacing the frame only of these trucks. Toyota and its dealers denied the rust problem for years. My problem started when the vehicle was still under warranty, and I was blamed for the failure. In the years that toyota has denied a problem with the tundra, the frame rust has infected, most if not all, of the truck. Both bumpers are rotting off. The gas tank had to be patched (05/2010) because it was leaking fuel from a rust spot under one of the support straps. Toyota will replace other compromised parts at the owners full expense. In my opinion they are using the frame replacement to generate part sales and repair business to help defer costs. The federal safety agency- please force a more comprehensive recall! !
Tl*the contact owns a 2002 toyota tundra. The contact stated that the rear end housing was leaking which caused the transmission to malfunction. The vehicle was taken to a local repair shop where gear oil was added to the transmission, but the failure continued. The contact stated that the entire frame needed to be replaced. The vehicle had not been repaired. The contact called the manufacturer who offered no assistance. The failure mileage was 53,900.
2002 toyota tundra recalled for frame rust issues. Took nearly 5 months for repairs, even with multiple calls to dealer and corporate. Vehicle needed further repairs when returned for broken right front stabilizer bar. Then failed sticker inspection because of dry rot in tires presumably from sitting so long? 1) the federal safety agency needs to set a reasonable time frame for vehicles to be repaired once recalled. Five months is unacceptable. (2) the federal safety agency should review whether commingled old rusty 're-usable' parts with a new solid frame isn't in fact creating another issue causing the older parts to fail (there are many reports by bloggers of other things breaking or needing repair post the frame replacement . I personally feel less safe post recall than before (3) the federal safety agency should be doing post recall follow ups to ensure that toyota is properly repairing recalled vehicles, especially toyota's given their recent history. There are reports out there that things like tow hitches are not being replaced because they were 'after market' and in my case, the side steps were simply thrown in the back of the truck because they were too rusty to re-install. They also did not replace front and rear shocks and struts which have to have been compromised by the other rust issue? And (4) toyota has some severe customer service issues that it needs to address.
2002 toyota tundra. Consumer requests reimbursement *tgw the consumer stated toyota did send him a check for $ 61.63. But, they didn't reimburse for his time for installing the fuel support strap that had completely rusted. When he contacted toyota, he was informed it was their policy to only pay for installation when a business performed the installation not individuals. The consumer stated the dealer was busy and couldn't install the strap, so he and a friend performed the installation.
I noticed a leak in the differential of my 2002 toyota tundra. An independent mechanic verified my observation that the differential was rusted through. I contacted two toyota dealers. Only one was responsive with the information that toyota isn't going to pay for the repair. A search online reveals that my situation is not an isolated incident. I am stunned that no government agency involved in safety and consumer protection is on this. The truck has about 80000 miles on it. The body is excellent. The frame is fair and of course the differential/rear axle housing is dust. The vehicle is a potential road hazard and to protect ceo salaries possibly, there is a lack of government and corporate action--if there is any separation there. As evidenced by my situation and those of many others.
Tl* the contact owns a 2002 toyota tundra .the contact stated that the cross members supporting rail of the truck bed were rusted. The dealer advised the contact to bring the vehicle in for diagnosis. The vehicle was neither diagnosed nor repaired. The failure mileage was 80,000 and the current mileage was 92,000.
Tl* the contact owns a 2002 toyota tundra. The contact stated the rear axle housing was rotted through and caused an unknown failure. The dealer advised replacing the rear axle housing and all gears at the contact's expense. The manufacturer would not provide any assistance. The vehicle was not repaired. The failure and current mileages were 98,000.
My 2002 tundra and my sisters 2001 tundra have been recalled twice for rust issues, the first was for gas tank and straps, the second for frame rust. We brought our trucks to herb chambers in auburn ma. For the second time we were told they were fine. Exception was they wanted me to bring my 2002 back because they were "replacing gas tank straps in all recalls as a precaution." the problem with this is that they told my sister no such thing. Our vehicles are only 8 years old, both gas fill doors rusted shut and we had to break them open to get gas and then replace the locks, my battery housing rusted and I almost lost my battery. Our runners are rusting, the side of my truck is rusting, we both find rust lines on the road or in the garage along the sides of our trucks. A bracket rusted and severed my brake line when I took a turn, my sisters power steering line was severed by a rusted part. Yet our cars are "fine". I was also told that "with the tacoma's we looked for perforations with a hammer and a pick like tool but with the tundra we will visually inspect for perforations so you won't have to wait long." my issue is why do I now need gas tank straps? Perhaps this will help if any future issues arise. Plain and simply I think that toyota is not being up front and that is dangerous. Thank you
Brought my 2002 toyota tundra to a dealer for the safety recall that I received. I was informed that the frame was ok, and the rear cross-member was ok too. Well, I received a call that the dealer had the part for me! I didn't order the part or did they tell me that the spare tire hanger was defective. It is part of the rear cross member assembly, and should be part of the re-call. They want me to pay for the part & labor to put it in, and the told me that it is not covered by the re-call. No offer was made by the dealer...
Tl* the contact owns a 2002 toyota tundra. The contact received a recall notice for 09v444000 (structure: frame and members: underbody shields). The dealer advised that the vehicle did not exhibit signs of rust and did not make repairs. The manufacturer advised the contact that he should have the repairs performed on the vehicle. The failure mileage was 98,190 and the current mileage was not available.
Tl*the contact owns a 2002 toyota tundra. The contact referenced recall 09v444000 (structure: frame and members: under body shields) for which he received a recall notice. He took the vehicle to an authorized dealership where the vehicle was inspected and he was informed that the vehicle was fine. The contact stated that the vehicle was rusting and flaking in the rear cross member but the dealer did nothing. While driving at approximately 50-60 MPH, the vehicle made a clunking noise and shook from the front end. The vehicle had not been taken to the dealer for the failure at the time of the complaint. The failure mileage was approximately 87,000. The current mileage was approximately 89,000.
Severe corrosion of vehicle frame and frame cross members, front end parts, and attachment hangers to frame of 2002 toyota tundra which will result in eventually weakening and failure of the above mentioned items causing a possible accident, injuries and possibly death.
The steering rack on my 2002 toyota tundra rusted out, burst and caused a power steering failure while driving. This is a permanent failure and the toyota dealership advised not to drive the vehicle. Nothing was offered to fix it without a $1400 repair bill.
I have a 2002 toyota tundra that is leaking gas. Initially I noticed a fuel smell when I walked by the truck which progressed to seeing fuel on the ground. If I put too much gas in the truck, over 1/2 tank, you can see the fuel leaking through the 4x4 fuel tank protective cover. I had the truck put on a lift and was told that fuel was leaking from the seam of the tank. I recently took my truck to toyota in response to the recall re:excessive frame rust and my truck passed that inspection. I have less than 51,000 miles on this truck and I am afraid to drive it on the highway. I have lived in ma for 22 years and have never had a fuel tank problem. On 04/06/10 I took my truck to a required yearly inspection. My check engine light was on and the garage told me that my vehicle had failed the emissions test. I have been following other owners reports online and have noticed that more people are reporting leaking fuel tanks. Extensive research indicates that aftermarket gas tanks are not available for this model/year so I must have toyota either do the work, or minimally, get the part from them. Based on their recent reputation, I am not thrilled about taking my truck back to them. I have 60 days from the failure date to get it repaired and reinspected to avoid losing my registration! I need this truck to be safe for me and all the other drivers that I encounter. Can you please look into this safety concern?
Tl*the contact owns a 2002 toyota tundra she stated that there is corrosion on the entire frame of the vehicle. The contact received the federal safety agency recall # 09v444000 recall notice; structure frame and members, underbody shields and notified the dealer. The dealer stated that the vehicle would not be repaired due to the cross member being corroded through out the entire frame. The failure mileage was unknown and the current mileage was 200,000.
The frame on my 2002 toyota tundra is rusting away. I have removed rust pieces as large as 11 inches long and 1'8 inch thick. I tow a 7000 pound trailer and I fear the frame will fail. The body looks new and I have only 80,000 miles on the truck.
My 2002 tundra recall on the frame. Passed rear cross member inspection, however the rest of the under body is severally corroded. Dealership is telling me that the truck needs about $4500 to pass inspection? The front end is rusted out. As of now, my truck is still at dealership, waiting for toyota rep to inspect my tundra. I feel that im getting the bad end of this recall. I need help.
The spare wheel/tire fell off my 2002 toyota tundra as I passed over a speed bump (at a very low speed) whilst leaving an apartment complex. I was unaware of having lost the wheel but my son, who lives in the complex, saw the incident & called me - by the time he called I was on the highway driving at high speed - if the wheel had fallen off whilst I was on the highway the consequences could have been catastrophic. I submitted a report (case # 208366) to the federal safety agency 11/25/09 after going on line & discovering that corrosion was an issue with the frame of this vehicle & that other incidents of a similar nature had been reported & that toyota were preparing a remedy. On 01/10/10 I contacted my local toyota sealer & was advised to bring in the vehicle at my convenience when the spare wheel would be safely secured within the truck bed pending a permanent fix for the problem.
My 2002 toyota tundra truck is not drivable at this time. The truck was brought to toyota dealership after a local mechanic found fluid leaking from rear differential due to rust/rot. During the dealers inspection, they also noted a gas smell and suspect that the gas tank or gas lines are leaking also. The dealer did a frame inspection and while the whole frame is excessively rusted, the frame passed the recall test because it had not been perforated yet. The dealer did not want to even remove the differential plug because the whole unit was so rusty. I have been under the truck and personally seen the excessive rust on the frame, fuel system, and suspension components. Amazingly, the body panels have little or no rust and in very good condition. During previous dealer visits we were verbally told that the rust was normal. The repair estimate for gas tank/lines and new differential housing, etc. Was approximately $7000. I purchased this truck new and have always done all required maintenance and was planning on having the truck for a long time. It currently has 89,101 miles on it. The excessive rust is not normal and I feel that the frame and some associated components are defective. I feel that due to the nature of these defects that the vehicle is unsafe to drive and I'm guessing that it would be difficult to sell and if I did, it would be at a greatly reduced value. I purchased a toyota truck because of their reputation for building long lasting, high quality vehicles. I feel that in light of these defects that they misrepresented their product.
Considerable rust on frame of 2002 tundra sr5 4x4. The frame actually has holes caused by rust on one of the main support structures on the driver side.
Excessive frame rust and safety issue around steering rack mounting and corrosion to steering rack itself.
Tl*the contact owns 2002 toyota tundra. The contact stated that the chassis and the frame along the brake lines and mounts have rust on them. The rust has caused the vehicle to detach from the frame while driving which could cause a crash to occur. The speed is unknown. The contact has notified the manufacturer regarding this issue. The contact is concerned that the vehicle will fall apart at any time and cause a crash to occur. The failure mileage was 150,000. The VIN # was not available at the time of the complaint.
2002 toyota tundra sr5 has significant rust damage to undercarriage of vehicle. The damage is located on frame components including cross members, brake lines, spare tire holder, suspension parts, front & rear bumpers where they attach to the frame, etc. The bottom of the vehicle is totally covered in rust.
Frame of truck is rusting so bad, I don't know if truck is structurally sound!
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