Informed by Al Serra at 4200 Bay Rd in Saginaw, MI 48603 that there are holes present in the frame that pose a dire safety concern. This is a known issue with this model year, but Toyota says the recall is no longer valid.
2004 Toyota Tundra body complaints
Page 2 of 8: complaints 11 to 40 of 200, newest first, as owners wrote them.
Frame is rotting for some reason and I take care of my vehicle. At some point in time it will be very dangerous to drive.
When I was driving, the mount for the brake line dropped and twisted and damaged the steering rod. I drove straight to a mechanic, and he showed me that the frame was rusted out completely, and the truck is not safe to drive.
I have severe frame rot, holes forming in the frame!
Purchased new Toyota Tundra in 2004. Performed rust recall at dealer on 07/22/15. October 2016, brakes failed. Brake line completely rusted. July 26, 2021, Toyota Tundra rejected at state inspection for badly rusted frame. Inspectors were unable to get wheel off to inspect brakes because of rust damage. Took to Toyota dealer on March 9, 2022. They performed airbag recall. Unable to do front suspension lower ball joints recall. Dealer said frame could break when they put it on lift. Dealer said Timeframe to repair frame had expired. Estimate to fix frame over $15,000; Plus would need a lot more parts to go with replacement. Vehicle has approximately 68,500 miles on it.
I inherited my father’s Tundra which now only has 95,000 and almost flawless body. As part of the recall for Tundra frames, I took it to the dealer and they wanted nothing to do with the frame replacement and only put on undercoating. This has made it worse. On my last inspection (May) I was told that this truck frame is failing and I won’t be passing another inspection. I called a different dealer in the area and they said they cannot replace the frame now because of the other dealer’s coating. Would it be possible to have Toyota still replace the frame because it’s a safety issue? There is no reason to scrap the truck seeing as the rest of it is fine. Please advise and thank you for reading this!
I had my truck inspected for the frame recall a few years ago. My current mechanic says the frame should not look as bad as it does for the 125k miles it has on it. They have concerns that using a lift on it will damage the frame. This could make it nearly impossible to remove/change the tires. I look at other trucks from ford/Dodge/GM near the same age and I do not see anything similar on the frames. More of a surface rust then flake. The body and engine look great. Suspect while everything looks good the frame will be unable to perform as designed. I have reached out to Toyota and they want me to contact local dealer. I am concerned as recently a brake line failed and I am not sure if this will cascade into a large repair bill due to rusted components.
The frame on my newly purchased 2004 Toyota Tundra is rotted through. The consumer protections Toyota claims to have taken to correct this, in this instance, the application of water seal to the frame in 2014 has trapped moisture and caused extensive corrosion rendering the vehicle unsafe. I have visited multiple Toyota locations received the same message. Toyota claims no responsibility for this course of events leaving consumers in my position with no recourse and with an unsafe vehicle we cannot use and in my case have spent almost eleven thousand dollars on. Where is the responsibility to consumer safety?
The contact owns a 2004 Toyota Tundra. The contact stated the sub-frame of the vehicle was corroded. The contact also stated that the vehicle was taken to the dealer for the recall repair of the federal safety agency Campaign Number: 19V741000 (Air Bags) however, the dealer informed the contact that the frame was cracked in the process of completing the recall repair. The manufacturer was notified of the failure but did not provide any assistance. The vehicle was not repaired. The approximate failure mileage was 175,000.
Brought vehicle in for service and frame is completely rusted through in critical areas where suspension and body mounts are supposed to be mounted. The car is not road worthy and unsafe to drive. I came to understand that there was a recall for these truck frame, however my frame was never replaced. My frame was never treated for rust. This truck has always been maintained and serviced at a Toyota dealership. Now I'm told their is nothing they can do.
The frame of my 2004 Toyota tundra sr5 has a big rutted hole on the bottom of the frame, right under the driver's door side. the hole is about 1.5 ft long and 1 inch with. now I feel unsafe doing anything on the truck since I don't know how big the problem is. these problems Affect brakes, suspension, etc, I see many tundra owners complaining about this problem. I don't know when the previous owner got the truck sprayed at the dealer but it didn't work. I'm very disappointed since it's a nice truck, Toyota should take action on this matter, it is very unsafe for many people on the road. Toyota needs to find a resolution.
I'm the second owner of this 2004 Toyota truck, my father was the first. This truck has been babied since my dad drove it off the lot. Everything is in superior condition except for the frame, it has almost completely rusted off. My dad passed away and this is all I have of his. Back in 2014 , it was sprayed with a rust prevention as part as the Toyota campaign which did nothing besides cover the already existing rust and increase the breakdown of the frame. Google is filled with hundreds of people saying the same thing and I don't understand how Toyota is getting away with this.
2004 Toyota Tundra frame Rusted out should have been changed years ago. Toyota of stamford covered it up says my truck is unsafe to drive. Toyota wont help me please help. Ive tried everything. Little guy like me cant take on Toyota. Toyota will win everytime
The contact owns a 2004 Toyota Tundra. The contact stated that upon taking the vehicle to the dealer for an unknown repair, the contact was informed that the sub-frame underneath the vehicle was severely corroded. The dealer stated that it was too dangerous to go underneath the vehicle to complete the repair. The manufacturer was made aware of the failure but provided no assistance. The approximate failure mileage was 184,000.
Tl* the contact owns a 2004 toyota tundra. The contact stated that after taking the vehicle for state inspection, he was informed that the undercarriage and subframe was corroded and that the vehicle was not safe to drive. The contact drove the vehicle to fowler toyota of tulsa (6868 east broken arrow, frontage road, tulsa, ok 74145) to be inspected. The mechanic confirmed the extreme rust condition and stated that the vehicle was not safe to drive. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 156,000.
My vehicle frame has totally rotted out by rust.
Tl* the contact owns a 2004 toyota tundra. The contact stated that a year go while driving 25 MPH and was going around a corner, the front end of the vehicle jerked, the contact lost control as a result, the vehicle collided with a tree. The contact did not sustained injuries and was able to continue driving. No police report was filed. The contact stated that the vehicle was later taken to for inspection at an inspection station. The contact was informed that the vehicle was unable to be inspected due to a hole in the frame and was corroded. The vehicle was not taken to a dealer or an independent mechanic for a diagnostic testing. The manufacturer was made aware of the failure and informed the contact that the vehicle was not cover under the warranty and did not assist. The failure mileage was approximately 240,000.
A warranty on the frame of the truck was satisfied on 5/6/2014. The frame was rusty at the time. However, the frame is rusty again and we now have a safety concern.
The frame is rusted to the extreme that previous owners have already had it repaired on the drivers side just behind the front axle for the sway bar to mount. I have found the same issue of rust through the frame is now on the passenger side and bout to do the same thing. I also find extreme rust just in front of the rear axle. Extreme rust holding the transfer case in the vehicle is very thin also.
Vehicle failed its yearly state inspection due to severe rust making the frame structurally compromised. The vehicle was inspected by toyota in 2014 and treated with a corrosion resistant compound under a limited service campaign. Six years after the application toyota now advises the frame is structurally compromised due to severe rust.
Original owners of a 2004 tundra double cab 4wd, purchased new. Within 3 years, the wheels began to corrode. Report wheel corrosion to toyota, they reply nothing they can do. In 2007, with 25k miles, truck was recalled and had ball jt replaced. At 60k miles, parking brake mechanism was frozen (corroded) at the rear wheels. At approximately 90k miles, front suspension left side vertical link fractured. Replaced link on both sides, and right side had deteriorated and failure was imminent. Wheel backing plates on all 4 wheels began corroding. Rear bumper and support brackets began to corrode at 90k miles. November of 2014, vehicle is recalled for inspection of frame. Toyota determines it did not need replacing, and spray some type of coating on the frame. In october of 2019, at 140k miles, one of the two fuel tank straps fails due to corrosion, fuel tank suspended by one strap until discovered. July of 2020, discover rear axle differential cover leaking due to severe corrosion of the axle metal. Attempt to trade in vehicle at toyota in oct of 2020, and they provide a value less than book value due to corrosion, and state they are taking a risk as the vehicle may not pass inspection. Call toyota customer service to ask for assistance or discount to purchase a new truck, as we had no intention of selling the truck we have cared for for 16 yrs, with only 150k miles, and now with a bad axle must buy another truck asap in 2020. The truck was not a daily driver, was not driven for a work commute. It is an extra vehicle, our "new" dependable vehicle for family trips, vacations, college, etc.., and the condition and care is obvious in the photos. I would not expect toyota to buy back the vehicle, but some assistance could be provided to the owners forced to purchase another truck prematurely. Our truck never trailered or launched a boat. Rarely driven in snow.
Yes I have a 2004 toyota tundra crew cab truck is in good shape but recently found my frame is rusting away I've contacted toyota because they had a recall before but they will not do anything about it I've read some toyota forms and apparently this is not a rare case this is unbelievable this is the reason people are killed going to work frame just brakes I want something done before that someone killed is me
Started hearing clunking noise in truck. Made appointment with ase certified mechanic and he asked us to come back to the shop. The structure of the frame that holds the rack and pinion steering and anti-sway bar mount was gone. Both of the tops of the frame of the cross member that goes under the engine was missing. The frame rail under the cab is separating. He advised that this condition was a massive safety issue and that I should contact toyota and advise them. I called a dealership in zanesville and they advised they could not help because it was not a recall and toyota gave me a case number and transferred me to someone else who told me they could not help me. He also got a second opinion from another individual who also said that this is a safety issue that should be addressed by the manufacturer. I have more photos and I now know I can not drive a truck that I spent $24,000 on june of 2019. I am glad I did not wreck my vehicle and hurt my family or anyone else because of this issue. Please help me repair my truck. When we purchased the vehicle the factory undercoating was still in tact and this was not visible underneath.
Our tundra had a frame recall and it was the dealers decision on whether or not to replace dram or just cover up with undercoating. We disagreed with the decision to undercoat as the deal was showing signs of extensive rust. Now, our frame is extremely dangerous to the point of falling away from the body. Just about all parts under the truck have now suffered as well. We have never had the truck launch a boat, gone off road, or any other dangerous activities. Basically a train station and dump run vehicle. I am terribly disappointed with toyota and their poor handling of the situation. Basically they told me that I would be responsible for the super expensive frame replacement; too bad. Engine, body, and interior are in great shape. I need help as I 1) cannot afford to pay for their mistake and 2) can't afford to replace this truck and it is vital for us. Just found out today that the frame is disintegrating quickly when we brought car to shop for a steering issue which we now find out was caused by excessive rust. Thank you
The frame of the vehicle is severely rusted with large holes present. This vehicle is unsafe to drive as it puts myself and others in grave danger. Toyota has to fix this problem or deaths are a potential.
Tl* the contact owns a 2004 toyota tundra. The contact stated that there were holes in the subframe and bumper of the vehicle caused by severe rust. The contact stated that the vehicle was diagnosed by her son; a certified mechanic. A dealer was not contacted or informed of the failure. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not subjected to a recall. A case was filed. The failure mileage was approximately 55,729.
My vehicle has major frame damage. There are large holes near the front crossmembers on both sides. I was told by toyota that the frame had been sprayed several years earlier. However, the frame has continued to rust severely and the coating has completely flaked off. The representative I spoke to stated that was the only resolution, and that nothing can be done. My case is not the only one. Even the dealer located near me states that this is a well known issue. Several years received new or repaired frames for the same issue. How can it be, that the same generation vehicle one year later is not eligible? My child rode countless times in that vehicle. What if something had happened?
All my front suspension components failed. I noticed that the frame had rusted through near the front wheel passenger side and has buckled and shifted as a result. My upper and lower ball joints and cv axle were damaged while my truck was in motion turning into the safeway gas station chester md. February 9 of this year when the suspension failed to support the truck. The passenger side ball joint and cv axle were damaged. Tie rods and sway bar stabilizers were all worn and broken as well.
Truck was purchased brand new. It was brought to dealer for recall and they did not resolve the issue. Now recall is expired and vehicle is dangerous to drive and frame is rusted and there are holes. Almost had an accident when I turned and went down a hill and the brakes did not hold. Other incidents have occurred over the years.
Frame is so rusted out that the front suspension has nothing to support it. The truck can no longer be safely driven. Toyota had me take the truck in and have the frame checked for rust in 2015. At that time they told the frame was good. I contacted the local dealer on 2/17 this year and they could not help me and that I would have to contact corporate. I contacted them same day and was told since they checked it once there was nothing else they could do for me. Hard to believe the frame could so completely deteriorate in that five year period. I know I'm not the only one having this problem. I hope something can be done to help all these people out.
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